Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Training Programs Attended
Timeline
Generic
Rakhi Rawat

Rakhi Rawat

New Delhi

Summary

Professional with 12 years of experience in financial leadership, consistently achieving growth and profitability through effective operational performance. Proven track record in analyzing financial data and making informed decisions to enhance business outcomes. Skilled in improving underwriting operations with a detail-oriented approach and strong organizational skills. Capable of developing innovative solutions and addressing customer concerns independently.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Underwriting Assistant

Volante Global
09.2023 - Current
  • Pulled daily invoice details from the portal and ensured timely distribution of invoices to respective brokers, maintaining accuracy and adherence to deadlines.
  • Updatation of the submission log as well as the dashboard and the share drive with the information provided by the broker or cedent via email.
  • Creating of policy for each request received and attaching the documents to the policy. Moving the policy to booked, declined stage if required.
  • Updating VTX with the Firm order noted and making the policy ready for the approval from the stakeholders.
  • Taking UAT calls and testing the amendments in VTX system so that VTX is upgraded smoothly.
  • Followed up regularly with insureds for collections as per SOPs to ensure timely payments and reduce outstanding balances.
  • Handled brokers' and insureds' queries related to invoicing and collections, ensuring prompt resolution to maintain positive business relationships.
  • Reviewed and updated insured details in the portal to ensure invoices reflect the latest information, minimizing discrepancies.
  • Initiating Credit control call, discussing the status of cash and queries whenever required.
  • Supporting on the ADOC request (EPI adjustments) received from the underwriters and higher authorities.
  • Responsible for sharing the Debt report with the stakeholders.

Senior Specialist (Assistant Manager) Reinsurance Finance

AXA XL
03.2020 - 09.2023
  • Managing Technical Accounting for APAC region, technical accounting team of 6 FTE.
  • Analysing the premium and loss histories of treaty business and sharing information with UWs.
  • Reconciling various reinsurance accounts, including those with adjustable features such as commissions and premium adjustments.
  • Chasing with the different TA teams & Brokers/Cedants for settlement.
  • Extracting various business reports of Ageing debt, Suspense etc.
  • Policy issuance, billing, commissions, and customer service management activities Reading and interpreting reinsurance contract wordings. Ensuring input contract terms in Destiny Underwriting system for Facultative business and accuracy of the input and strictly maintain the Turn Around Time requirements.
  • Preparing reports include all payables and receivables balances from vendors.
  • Prepare and send billing statements to clients to collect the receivable balances and the confirmation of payable balances.
  • Ensuring processing of invoices within timeliness.
  • Making payments to client by reconciling the correct Bank Account information.
  • Settling and pairing the cash which we have received from client for the receivable balances.
  • Leading Conference Calls on weekly basis for the resolution of all business queries till closure of the same.
  • Effectively using of Business Object for Data analysis for the reporting purpose.
  • Daily allocation of work within the team.
  • Responsible for publishing production tracker.
  • Responsible for timely settlement of overdue balances via emails or calling to the customers.

Process Expert

Xceedance India private Limited
11.2018 - 03.2020
  • Responsible for sending the chasing emails to the broker / cedent for the overdue balances.
  • Responsible for solving the queries within the team.
  • Responsible for publishing the daily dashboard.

Management Trainee @ Insurance

Genpact India Ltd.
05.2018 - 11.2018
  • Managing a team of 12 direct reports, oversee a total staff of facility.
  • Build and maintain strong, collaborative senior client relationships with respect to objectives, critical issues, work plan, implications, recommendations, potential risks/roadblocks, and implementation plan.
  • Promote a culture of high performance and continuous improvement that values learning and a commitment to quality.
  • Providing approvals for booked invoices and payments exceeding certain threshold and 100% auditing on outgoing payments.
  • Underwriting the deals & analysing the portfolio of client contracts throughout the year.
  • Managing daily performance data, KPIs (Key Performance Indicators) & performing technical analysis for Insurance client.
  • Reconciling of intercompany payment and allocating it to correct entities.
  • Involved in RCA (Root Cause) Analysis for KPI's and others challenges in the process.
  • SLA management: To consistently meet internal and external deadlines.

Process Developer- Accounting @ insurance

Genpact India Ltd.
05.2015 - 05.2018
  • Responsible for monthly 'Closing and Reporting' which includes the following activities:
  • Preparing reports include all payables and receivables balances from vendors Prepare and send billing statements to clients to collect the receivable balances and the confirmation of payable balances.
  • Processing the invoices within timeliness.
  • Reconcile the payables & Receivables balances with client ledger.
  • Making payments to client by reconciling the correct Bank Account information.
  • Settling and pairing the cash which we have received from client for the receivable balances.
  • Cash Application in system.
  • Application and clearing of unapplied & unidentified payments with invoices as per the advices provided.
  • Leading Conference Calls on weekly basis for the resolution of all business queries till closure of the same.
  • Effectively using of Business Object for Data analysis for the reporting purpose Work on special projects as and when required.
  • Working on controlled report and KPI report of the process.
  • Process trainer for the reinsurance accounting and trained 9 new hires.
  • Work stream wise Project plan creation, highlighting milestones and dependencies.
  • Responsible for sending the billing statements to the client with zero defects.
  • Responsible for resolving the queries of the team.

Process Associates: Technical Accounting Property & Casualty

Swiss Re
05.2013 - 05.2015
  • Responsible for sending the billing statements to the client with zero defects.
  • Settling and pairing the cash which we have received from client for the receivable balances.
  • Processing the invoices within timeliness.
  • Reconcile the payables & Receivables balances with client ledger.
  • Making payments to client by reconciling the correct Bank Account information.

Education

MBA - Finance

SMU university

BCOM - hons

Delhi University

Skills

  • Reinsurance and underwriting support
  • Risk management and assessment
  • Client relationship management
  • Team leadership and management
  • Financial reconciliation and credit control
  • Accounts receivable and invoice processing
  • Policy creation and data analysis
  • Process optimization and problem solving

Certification

  • Certified Trainer
  • Boot Camp certified (certification in Basic Insurance)
  • Lean certified

Accomplishments

  • Received Pat on the back award for productivity in 01/2021
  • Awarded for the best trainer in 2016
  • Recognized with Swiss Re champ award for highest productivity with 100% accuracy in 2015
  • Recognized with Bronze award in 2013 for quick learning
  • Recognized with Swiss Re champ for Voice of the Customer.

Training Programs Attended

  • E-Mail Writing Skill
  • MS- Excel
  • Goal Setting
  • Business Etiquettes
  • Presentation Skills
  • Proactive Communication
  • Customer Centricity
  • Emerging Excellence
  • Essentials of communication skill
  • Conflict Management

Timeline

Underwriting Assistant

Volante Global
09.2023 - Current

Senior Specialist (Assistant Manager) Reinsurance Finance

AXA XL
03.2020 - 09.2023

Process Expert

Xceedance India private Limited
11.2018 - 03.2020

Management Trainee @ Insurance

Genpact India Ltd.
05.2018 - 11.2018

Process Developer- Accounting @ insurance

Genpact India Ltd.
05.2015 - 05.2018

Process Associates: Technical Accounting Property & Casualty

Swiss Re
05.2013 - 05.2015

MBA - Finance

SMU university

BCOM - hons

Delhi University

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Rakhi Rawat