Summary
Work History
Education
Skills
Websites
Accomplishments
Timeline
AdministrativeAssistant
Rakibul Shaikh

Rakibul Shaikh

Ahmedabad

Summary

Resourceful and driven professional with extensive experience in e-commerce, digital marketing, and client management. Proven track record of building and scaling businesses, solving customer problems, and driving client satisfaction. Seeking a Customer Success Manager position to utilize expertise in client retention, problem-solving, and service delivery. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Work History

Founder & Owner

Various E-commerce Ventures
Ahmedabad
  • Launched and managed multiple online stores, gaining hands-on experience with CRMs, logistics, and digital marketing
  • Built and optimized e-commerce platforms, generating over 15 lakh in revenue
  • Developed customer service protocols to enhance client satisfaction and retention
  • Addressed and resolved customer issues, ensuring positive shopping experience.
  • Developed strong partnerships with other businesses to allow for collaboration and more significant opportunities for growth
  • Defined company roles and responsibilities to establish and enhance processes

Founder & Marketing Specialist

Self-Employed
  • Founded agency providing marketing services to various industries including e-commerce, real estate, and healthcare
  • Delivered targeted marketing campaigns, resulting in significant revenue growth for clients
  • Built and led team of 4 members, fostering collaborative environment focused on client success
  • Provided exceptional client service to doctors and clinics, tailoring marketing strategies to meet their unique needs.
  • Delivered exceptional customer service by addressing client concerns promptly and effectively resolving issues

Education

Some College (No Degree) -

JEET SCHOOL OF WINNERS
Ahmedabad, Gujarat

Skills

Proficiency in CRM software

Websites

Accomplishments

  • Generated over 15 lakh in revenue through self-built e-commerce ventures.
  • Successfully pivoted and adapted marketing strategies across different industries (e-commerce, real estate, healthcare).
  • Built and led a marketing team, delivering significant results for various clients.

Timeline

Founder & Owner

Various E-commerce Ventures

Founder & Marketing Specialist

Self-Employed

Some College (No Degree) -

JEET SCHOOL OF WINNERS

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Rakibul Shaikh