Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Rakkesh C

Rakkesh C

Project Manager
Chennai

Summary

Experienced Agile Scrum Master and Project Manager with overall 12+ years of experience and Sound knowledge in implementing and
monitoring agile teams, Driving teams towards value delivery model.

Overview

1824
1824
years of professional experience
6
6
years of post-secondary education
1
1
Certification

Work History

Senior Service Manager

Wipro Limited
Chennai
09.201 - Current
  • Expert in U.S Defined Benefits, Defined Contributions 401(k) Plans and U.S Health Benefits.
  • Catalyst tool automation worked as SME and implemented across 70 clients, helped client team to increase velocity of ART by 20%faster system validation.
  • Collaborative approach to successful delivery, engaging with variety of teams of business stakeholders, 3rd parties & distributed teams with exceptional communication and relationship building skills.
  • Outstanding as a leader, experienced at empowering large teams throughout all stages of the project lifecycle to overcome challenges and to achieve strategic, Value -adding outcomes to time & budgets.
  • Highly accomplished, with proven track record of architecting integration solutions for high- impact transformation programs and in-depth knowledge of applying industry leading methods and controls.
  • Managed more than 10+ scrum team successfully delivered around 20+ large projects in last couple of years Measuring KPI from each product release and continuously improving lagging KPI for better organizational results.
  • Work with Reporting Team, creating necessary reports for better operational results to meet operational metrics target and SLA with defined with client.
  • Good experience in People management, retaining employees, actively listening, handling conflicts, leading employee training, managing deadlines, building company culture.

Lead System Analyst

Alight Solutions, AON Hewitt
08.2012 - 08.2018
  • Deployment automation for teams, by removing impediments and implementing user interface tools for easy process and better provision reporting resulted in 15% faster deployment to production.
  • Working with client and Stakeholder for Sprint/Iteration Planning.
  • Understanding entire modules and their functionality by verifying Functional Specification and Style guide issued by client with proper impact analysis.
  • Leading daily review meetings and Demo Walk through working with onsite stake holders.
  • Standardized documentation processes to maintain consistency across projects and facilitate efficient knowledge transfer between team members

Education

Master of Science - Computer Application

Dr. G. R. Damodaran College of Science
Coimbatore, India
06.2009 - 06.2012

Bachelor of Science - Computer Application

Sri Krishna Arts And Science College
Coimbatore
06.2006 - 06.2009

Skills

Operations Management

Certification

Safe Agile 5.0

Timeline

Lead System Analyst

Alight Solutions, AON Hewitt
08.2012 - 08.2018

Master of Science - Computer Application

Dr. G. R. Damodaran College of Science
06.2009 - 06.2012

Bachelor of Science - Computer Application

Sri Krishna Arts And Science College
06.2006 - 06.2009

Senior Service Manager

Wipro Limited
09.201 - Current

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