Raksha Dhargalkar
Summary
A seasoned HR professional with a demonstrated history of more than 16 years of experience across various industries like IT, Banking, ITeS, Retail, FMCG and Digital Marketing. Forward-thinking HR Professional with comprehensive experience implementing new processes and managing and planning innovations. Bringing outstanding problem-solving and abilities paired with in-depth knowledge of policies and procedures. Polished in evaluating employee performance and overseeing key projects.
Overview
16
16
years of professional experience
Work History
Manager - Performance & Culture
Energy Exemplar
12.2023 - Current
- The Performance and Culture Manager (India) works as part of the Global Performance and Culture team and is primarily responsible for the development and implementation of robust people-related processes and strategies in India that serve to ensure our people are highly engaged and ultimately retained within the business.
- Relationship management and co-ordinate support for enquiries that touch multiple areas of HR, this involves coordinating with multiple HR specialists to resolve complex people issues.
- Support complex interpretation of policy and procedures and provide oversight of some complex events which need higher touch handling working with HR consultants and specialist teams where required.
- Support the change journey for people managers around a broad range of HR processes. Give support and encourage customer adoption of HR systems and tools.
- Support understanding of how HR products and services are received to continuously improve the overall workforce experience
- Identify improvements to make HR services and products (and the supporting policies and processes) even better for the workforce based on data from management tools.
- Provide options and risk assessed advice & guidance to the business.
Director - HRBP
Byju's
01.2023 - 10.2023
- As a Zonal HRBP Head, serve as a strategic business partner to senior leadership focused on a transformational talent agenda designed to engage, develop and retain the best talent in the industry
- Understand business strategies and how to develop high impact human capital solutions
- Consistently measure effectiveness of HR initiatives and programs to ensure they are delivering desired outcomes Help foster a culture of innovation, in an environment that requires high levels of scalability, security and reliability
- Closely partner with HR Centers of Excellences and other HRBPs to deliver superior results to the business
- Have executive presence and strong communication skills to partner with senior levels of management
- Strong collaboration skills within and outside of HR Serve as a role model and thought leader on Human Capital issues and coaches other HRBPs in their development
AVP - HR Advisory
HSBC Software Development (India) Pvt. Ltd (on HGS rolls)
09.2020 - 12.2022
- Partner, advise and support business leaders, people managers and employees in navigating complex people challenges across the spectrum of HR services with coaching and advice to help resolve the challenges
- Relationship management and co-ordinate support for enquiries that touch multiple areas of HR, this involves coordinating with multiple HR specialists to resolve complex people issues
- Enable complex interpretation of policy and procedures and provide oversight of some complex events which need higher touch handling (e.g
- Redundancy program) working with HR consultants and specialist teams where required
- Manage the change journey for people managers around a broad range of HR processes
- Give support and encourage customer adoption of HR systems and tools
- Contribute to activities that improve engagement and everyday talent and performance
- Contribute to the wider objective to make HSBC the Best Place to work by encouraging, supporting and working well with colleagues and adhering to the bank?s Values and Behaviors
- Effectively influence and communicate functional expertise with stakeholders through building strong working relationships
Head HR
Amura Marketing Technologies
01.2019 - 02.2020
- Headed the Human Resources function for Amura Services which is the Digital Marketing Unit of the company as well as Sell.do which is the product division
- Set-up their human resources function from scratch, building a foundation for robust people strategy and culture
- Launched and drove key HR projects and initiatives like Online Performance Appraisals, Rewards & Recognition Framework, Revamp of Policies, Introduction of Leadership Townhalls among others
Group HR Manager
WNS GLOBAL SERVICES PRIVATE LIMITED
12.2011 - 01.2019
- Handled the role of Senior HR Business Partner for Travel Vertical, which is the largest vertical at WNS
- Handled a span of employees spread over three locations i.e
- Pune, Mumbai and Gurgaon
- Was a part of critical projects for the entire Travel & SNL vertical like Rewards and Recognition, Internal Talent Movement and Contract Staffing
Deputy Manager - HR
Reliance Retail
01.2011 - 12.2011
- HR Generalist handling Recruitment & Selection, Employee Engagement, Training Need Analysis, Performance Management and BAU HR Operations for the Merchandising Operations team for Reliance Fresh Ltd
Assistant Manager - HR
Raymond
02.2008 - 09.2010
- HR Generalist for Raymond Apparel Ltd, J.K Helene Curtis Ltd
- And J.K Ansell Ltd handling the entire gamut of HR related activities
Education
PGPeBiz (MBA) - Human Resources Management
Welingkar Institute of Management Development And Research
Skills
- Talent Management
- Employee Relations
- Performance Management
- HR Strategy
- HR Consulting
- Retention Management
- Rewards And Recognition
- Leadership Development
- Leadership Hiring
- Case Management
Personal Information
- Date of Birth: 03/18/85
- Gender: Female
Timeline
Manager - Performance & Culture
Energy Exemplar
12.2023 - Current
Director - HRBP
Byju's
01.2023 - 10.2023
AVP - HR Advisory
HSBC Software Development (India) Pvt. Ltd (on HGS rolls)
09.2020 - 12.2022
Head HR
Amura Marketing Technologies
01.2019 - 02.2020
Group HR Manager
WNS GLOBAL SERVICES PRIVATE LIMITED
12.2011 - 01.2019
Deputy Manager - HR
Reliance Retail
01.2011 - 12.2011
Assistant Manager - HR
Raymond
02.2008 - 09.2010
PGPeBiz (MBA) - Human Resources Management
Welingkar Institute of Management Development And Research
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