Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

Raksha Jagadish

Account Manager
Bengaluru

Summary

Marketing professional with experience in analyzing campaign briefs, coordinating creative development, and ensuring alignment with client objectives in a fast-paced retail environment. Skilled in managing timelines, maintaining SLAs, and collaborating with cross-functional teams to deliver high-quality outputs. Strong communication and organizational skills, with a focus on precision and process improvement to support loyalty and engagement strategies.

Overview

2
2
years of professional experience
19
19
years of post-secondary education
5
5
Certifications

Work History

Account Manager

Zebra48
02.2025 - Current
  • Analyzed client briefs to understand campaign objectives and ensure creative deliverables align with brand guidelines and loyalty strategies.
  • Coordinated with creative teams to develop accurate and compelling marketing assets for CRM channels including Email, WhatsApp, SMS, and in-app notifications.
  • Maintained SLAs by managing timelines and ensuring on-time delivery of campaign creatives to clients and internal stakeholders.
  • Partnered with strategy and account teams to clarify campaign requirements and optimize creative outputs for better engagement.
  • Ensured accuracy and compliance of creative assets with brand standards before client submission.
  • Supported campaign quality checks, identifying discrepancies and implementing corrective actions to maintain consistency and effectiveness.
  • Collaborated with cross-functional teams including technology and analytics for feedback on creative performance and future improvements.
  • Participated in client discussions to capture requirements and provide clear communication to internal teams for seamless execution.
  • Contributed to process improvements by identifying bottlenecks in creative approval and delivery workflows.
  • Proficient in MS Excel, Google Analytics, and internal dashboards to monitor creative delivery, track campaign timelines, and analyze performance summaries for reporting.

Marketing and Sales Executive

Rage Room India
09.2024 - 02.2025
  • Tools: Wordpress | Google Sheets | Canva | Social Media Platforms
  • Streamlined website operations by crafting engaging packages, generating high-converting coupon codes, and optimizing the booking system, increasing conversion rates by 30%.
  • Led influencer marketing outreach across 4 major cities, conducting in-depth research to identify high-impact influencers, resulting in a 60% boost in brand reach and a 40% increase in customer engagement.
  • Developed and executed targeted content strategies that elevated brand visibility, resulting in a 60% increase in organic engagement across digital platforms.
  • Spearheaded the recruitment and onboarding of 10+ Hospitality Managers, improving team efficiency and enhancing customer experience, leading to a 15% increase in positive customer reviews.
  • Resolved complex customer issues with a 97% satisfaction rate, securing multiple high-value corporate deals, driving a 20% increase in bulk bookings.
  • Implemented Google Sheets for real-time sales tracking, enabling data-driven decisions that optimized operations and exceeded sales targets by 35%.
  • Negotiated with vendors to reduce supply chain costs by 20% while maintaining quality standards, enhancing profitability and operational efficiency.

Marketing Intern

Trade Brains
04.2023 - 07.2023
  • Tools: MS Excel
  • Collaborated with the marketing team to develop new skills and implement effective strategies.
  • Contributed to the planning and execution of successful marketing events.
  • Increased website traffic, driving enhanced performance and user engagement.
  • Engaged with industry experts and created compelling email designs to strengthen brand presence.
  • Generated qualified leads and raised awareness of the company’s financial product, supporting business growth.

Education

BBA - Marketing

Dayananda Sagar University
01.2020 - 01.2023

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Jain College
01.2018 - 01.2020

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Samved School
01.2004 - 01.2018

Skills

Account management

Client relationship management

Client relationship building

Data analytics

Strategic planning

Project management

Documentation and reporting

Goals and performance

Customer relationship management (CRM)

Certification

Negotiation Masterclass - Udemy

Accomplishments

  • Curated over 100 influencer collaborations to achieve 10M+ impressions for Rage Room.
  • Won multiple intercollege dance and sports competitions.

Timeline

Account Manager

Zebra48
02.2025 - Current

Marketing and Sales Executive

Rage Room India
09.2024 - 02.2025

Marketing Intern

Trade Brains
04.2023 - 07.2023

BBA - Marketing

Dayananda Sagar University
01.2020 - 01.2023

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Jain College
01.2018 - 01.2020

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Samved School
01.2004 - 01.2018

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Raksha JagadishAccount Manager