Summary
Overview
Work History
Education
Skills
Disclaimer
Timeline
Generic
RAKSHA JOSHI

RAKSHA JOSHI

Gr. Noida

Summary

Experienced Scrum Master well-versed in building positive relationships with customers and other stakeholders. Strong requirements gathering , sprint planning and retrospective abilities. Skilled in agile methodologies having

Safe 6.0 Scrum Master Certified (SSM ) - December 2023

10.8 years of knowledge and experience in Performance Testing of Web, Charging and Billing systems in Telecom Domain. Strong experience in doing planning and scoping of AUT. Skilled in performance testing, monitoring, analysis and identifying performance bottlenecks. Familiar with defect management tool HP ALM and Jira. Experienced in using Grafana. Experience of working on Site in Philippines, Mexico and Canada. AWS CCP Certified - 2021

Overview

2
2
years of professional experience
6
6
years of post-secondary education

Work History

Scrum Master

Ericsson Global Services
04.2023 - Current
  • Improved team efficiency by implementing Agile methodologies for project management.
  • Collaborated with Product Owners to refine requirements and ensure alignment with business goals.
  • Identified potential risks early in project lifecycle and implemented mitigation strategies accordingly.
  • Implemented continuous improvement initiatives through regular retrospective meetings with team.
  • Conducted daily stand-up meetings, sprint planning sessions, and sprint reviews, ensuring effective communication among team members.

Performance Test Lead

Ericsson India
08.2022 - Current
  • Enhanced software reliability with comprehensive performance testing strategies.
  • Improved system performance by executing thorough testing and identifying bottlenecks.
  • Utilized industry-standard tools such as Load Runner for accurate assessment of application performance metrics.
  • Experience in analysis using HP Diagnostics and OCP.

Performance Test Team Lead

Amdocs
8 2013 - 08.2022

Project Name: Charter, USA

  • Description:
  • Charter is second largest cable and telecom provider based in US
  • Project comprises of 2 weeks Sprints
  • Based on change request for sprint the performance testing is scoped followed by Performance executions.
  • Project Type: Web Services, Amdocs Charging and Billing.
  • Established clear performance metrics for the team which helped in tracking progress towards set targets effectively
  • Role: Testing Lead
  • Major Activities
  • Identifying performance test requirements each Sprints and finalizing testing scope , preparing workload model.
  • Guiding team through the test execution phase.
  • Executing Performance testing of Amdocs Charging and Billing applications
  • Monitoring and analyzing the Load executions to identify performance bottlenecks.
  • Preparing and presenting Test summary report to management. Former Projects
  • Three UK
  • A1, Bulgaria
  • Globe Telecom, Philippines
  • Vodafone, Italy
  • Vodafone, Ireland
  • US Cellular, USA
  • AT&T, USA
  • Vodafone, India
  • FarEasTone, Taiwan

Education

Bachelors of Computer Application (BCA) -

Dr. D.Y.Patil College, Pune
Pune
06.2010 - 05.2013

Higher Secondary -

Modern Jr. College, Pune
Pune
06.2008 - 05.2010

Secondary -

Priyadarshini High School, Pune
Pune
06.2007 - 05.2008

Skills

  • Agile Best Practices

  • Risk Identification

  • Sprint Planning and Retrospection

  • Meeting facilitation

  • JIRA

  • Requirement Gathering

  • Jira

  • Microfocus Load Runner

  • AppDynamics

  • HP Diagnostics

  • Shell Scripting

  • HAR Analysis

  • SAR Analysis

  • SQL Queries

  • Charging and Billing Testing

Disclaimer

I hear by declare all the information provided above are true to my knowledge.

Timeline

Scrum Master

Ericsson Global Services
04.2023 - Current

Performance Test Lead

Ericsson India
08.2022 - Current

Bachelors of Computer Application (BCA) -

Dr. D.Y.Patil College, Pune
06.2010 - 05.2013

Higher Secondary -

Modern Jr. College, Pune
06.2008 - 05.2010

Secondary -

Priyadarshini High School, Pune
06.2007 - 05.2008

Performance Test Team Lead

Amdocs
8 2013 - 08.2022
RAKSHA JOSHI