RAKSHA PRASAD
Software Engineer
Mysore
Summary
CAREER OBJECTIVES
· Exercised a high level of independent judgment, decision making, creativity and initiative.
Dedicated System Engineer adept at cultivating long-term partnerships with vendors and clients.
Expertise includes installing, configuring and monitoring complex systems and infrastructures. Offering successful career history comprising more than 2 years.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
2
2
years of professional experience
4
4
years of post-secondary education
4
4
Certificates
Work History
System Engineer
Infosys
Mysore
02.2022 - Current
- Supporting on the deployed project
- Currently working on IOT project in Contact Information Center(CIC) in administration unit
- Resolved issues and escalated problems with knowledgeable support and quality service.
- Worked with stakeholders to determine implementation and integration of system-oriented projects.
- Analyzed security logs to determine and alleviate network threats.
- Delivered helpdesk service and support to customers.
- Checked for accuracy and functionality during implementation of new systems.
- Conducted end-user reviews for modified and new systems.
- Maintained stability, integrity and efficient operation of information systems supporting organizational functions.
- Suggested system updates or changes after conduct in-depth technical reviews.
- Completed software updates and assessed security patches for optimized computer use.
- Supported system users, educating employees on troubleshooting and problem-solving protocols.
- Documented system configuration, mapping and processes.
Education
Bachelor of Engineering - Computer Science And Engineering
Maharaja Institute of Technology Mysore
Mysore 08.2016 - 09.2020
Skills
Technical skills - Programming Basics of C - Programming Knowledge on DBMS and SQL Java, Python Programming, ML (classification,prediction,clustering) Web Technologies: HTML, CSS, JavaScript, PHP
- TOOLS NumPy, Pandas Profiling MS office packages Eclipse Idle, Jupyter, Spyder, Sublime Text
Technical Analysis
Cloud services
Technical Support
Programming
Project Management
Web Security
Information security
Data analysis
Risk management
Disaster Recovery
Impact Assessment
Accomplishments
PUBLICATION
Certification
Genesys for Pure Connect
Timeline
Genesys for Pure Connect
05-2022
Genesys for Pure Connect
05-2022
System Engineer
Infosys
02.2022 - Current
Google certification in IOT
09-2021
Google certification in Machine learning
09-2019
Bachelor of Engineering - Computer Science And Engineering
Maharaja Institute of Technology Mysore
08.2016 - 09.2020