RAKSHA PRASAD
Software Engineer
Mysore
Summary
CAREER OBJECTIVES
· Exercised a high level of independent judgment, decision making, creativity and initiative.
Dedicated System Engineer adept at cultivating long-term partnerships with vendors and clients.
Expertise includes installing, configuring and monitoring complex systems and infrastructures. Offering successful career history comprising more than 2 years.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
2
2
years of professional experience
4
4
years of post-secondary education
4
4
Certificates
Work History
System Engineer
Infosys
Mysore
02.2022 - Current
- Supporting on the deployed project
- Currently working on IOT project in Contact Information Center(CIC) in administration unit
- Resolved issues and escalated problems with knowledgeable support and quality service.
- Worked with stakeholders to determine implementation and integration of system-oriented projects.
- Analyzed security logs to determine and alleviate network threats.
- Delivered helpdesk service and support to customers.
- Checked for accuracy and functionality during implementation of new systems.
- Conducted end-user reviews for modified and new systems.
- Maintained stability, integrity and efficient operation of information systems supporting organizational functions.
- Suggested system updates or changes after conduct in-depth technical reviews.
- Completed software updates and assessed security patches for optimized computer use.
- Supported system users, educating employees on troubleshooting and problem-solving protocols.
- Documented system configuration, mapping and processes.
Education
Bachelor of Engineering - Computer Science And Engineering
Maharaja Institute of Technology Mysore
Mysore 08.2016 - 09.2020
Skills
Technical skills - Programming Basics of C - Programming Knowledge on DBMS and SQL Java, Python Programming, ML (classification,prediction,clustering) Web Technologies: HTML, CSS, JavaScript, PHP
Accomplishments
PUBLICATION
Certification
Genesys for Pure Connect
Timeline
Genesys for Pure Connect
05-2022
Genesys for Pure Connect
05-2022
System Engineer
Infosys
02.2022 - Current
Google certification in IOT
09-2021
Google certification in Machine learning
09-2019
Bachelor of Engineering - Computer Science And Engineering
Maharaja Institute of Technology Mysore
08.2016 - 09.2020
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