Reading books
Rakshith M
Sales Manager
Chikmagalur
Overview
9
9
years of professional experience
4
4
Languages
Work History
Relationship Manager
HDB FINANCIAL SERVICES LTD
Chikmagalur
04.2023 - Current
- Evaluated portfolio performance regularly using advanced analytics tools, making strategic recommendations to optimize client returns.
- Mentored junior team members on best practices in relationship management techniques, contributing to overall team success and growth within the company.
- Developed customer surveys to measure customer satisfaction and identify areas of improvement.
- Provided exceptional customer service, resolving issues promptly and maintaining client trust throughout the resolution process.
Assistant Relationship Manager
ShriRam Transport Finance Co Ltd
Chikmagalur
04.2015 - 08.2022
- Collaborated closely with marketing teams on targeted campaigns aimed at generating interest from both new leads as well as nurturing current customer relationships further down the line.
- Achieved goals for sale of bank products and services and exceeded performance metrics for customer service.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
- Participated in weekly team meetings to discuss progress towards goals and share best practices for improved performance outcomes.
- Built relationships with customers and community to establish long-term business growth.
Education
St Joseph's College - B Com
St Marthas School
Mudigere 04.2014
Skills
Financial Services
Interests
Bike Travel
Timeline
Relationship Manager
HDB FINANCIAL SERVICES LTD
04.2023 - Current
Assistant Relationship Manager
ShriRam Transport Finance Co Ltd
04.2015 - 08.2022
St Joseph's College - B Com
St Marthas School
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