Rakshith Rao U
Business Manager
Bengaluru
Summary
Results-driven Program and Business Manager with 5 years of experience leading cross-functional teams and driving business growth across the EdTech, automotive, and product-based sectors. Proven success in exceeding program objectives, optimizing processes, and executing strategic plans to enhance customer acquisition, retention, and revenue. Strong expertise in building and scaling programs, analyzing market trends, and aligning teams with organizational goals. Skilled at fostering client relationships, driving program performance, and leveraging data to continuously refine offerings. Eager to apply my leadership, strategic planning, and operational expertise to contribute to the growth and success of a dynamic organization.
Overview
4
4
years of professional experience
3
3
years of post-secondary education
Work History
Business Manager
Physics Wallah
02.2024 - Current
- Leadership & Team Management: Led and managed a high-performing team of 20 Academic Counselors, driving them to exceed enrollment targets and deliver exceptional performance in student acquisition, fostering a collaborative, results-driven culture.
- Program Growth & Revenue Generation: Spearheaded the Institute of Innovation Program, successfully acquiring over 1200 registrations and 300 admissions. This led to a significant revenue increase, with an average ticket size of 15.5 lakh per admission seat, contributing approximately 46.5 crore in total program revenue.
- Strategic Planning & Execution: Designed and implemented data-driven strategies to enhance program offerings, drive student engagement, and achieve long-term business goals. This included the development and execution of both B2B (partnerships with educational institutions and corporate entities) and B2C (direct student onboarding) growth strategies.
- Cross-Functional Collaboration: Coordinated with senior leadership, marketing, and product teams to align strategic goals, ensuring the effective execution of initiatives to scale the program and maintain a superior learning experience.
- Market Analysis & Competitor Benchmarking: Continuously tracked market trends and competitor strategies to ensure the Institute of Innovation remained a leader in the industry, adjusting tactics to capture new opportunities and maintain competitive edge.
- Performance Monitoring & KPI Achievement: Exceeded enrollment KPIs by consistently driving growth in both registrations and admissions, ensuring high conversion rates and delivering impactful business outcomes.
- Data-Driven Decision Making: Utilized analytics and feedback loops to continuously optimize program offerings and student acquisition strategies, ensuring sustained success and program relevance.
Assistant Manager
upGrad
11.2022 - 01.2024
- Successfully led a team of 10 sales professionals, consistently exceeding revenue targets and contributing to overall business growth
- Provided mentorship and coaching to team members and the entire cohort, fostering a high-performance culture and enhancing individual and collective sales skills
- Implemented The Socratic Selling Method and Neuro-Emotional Persuasion approach sales training programs for new and existing sales representatives, resulting in a 30% improvement in overall cohort performance
- Collaborated with the senior sales managers to identify performance gaps and customize training modules to address specific needs, resulting in a substantial improvement in team closing rates
- Expert in providing personalized academic counseling to professionals seeking to upskill and stay ahead in the ever-evolving job market including Full stack software development, Data Science, UI/UX, DevOps, Cloud Computing, Artificial intelligence and Business Analytics
- Committed to facilitating meaningful career discussions, I assist learners in mapping out their career paths and leveraging education as a strategic tool for professional growth
- Successfully meet and exceed enrollment targets through effective communication, relationship building, and a genuine passion for education
Market Research Analyst
Manipal Technologies Limited
04.2022 - 09.2022
- Guided the Digital and Technology solutions team to zero in on the most suitable and appropriate device and technology delivery platforms for the Karnataka and Goa smart City projects working with technologies including Robotic process automation, Visual Reality, Augmented reality, Smart applications etc
- Collaborated closely with the Learning and development team of e-learning solutions for EdTech startup GetMiclass and UNext Learning to enhance the User interface
- Utilized various data collection methods, including surveys, interviews, and data mining, to gather relevant information
- Created and delivered engaging presentations that communicated research findings and strategic insights
- Collaborated with cross-functional teams to develop and implement data-driven strategies
Inside Sales Manager
Simplilearn Private Limited
05.2021 - 04.2022
- Providing Learning solutions for both B2B and B2C verticals in corporate certifications category including PMI PMP, CSM, CSPO etc.Thus, ensuring appropriate training solutions are provided to the clients by coordinating with all the responsible departments thus efficiently executing the key business initiatives and organizational goals
- Successfully handled and retained existing clients and generated new business
- Customer Relations and service being the main area of expertise
Market Research Analyst
Toyota Motor Corporation
10.2020 - 03.2021
- Assisted in designing and implementing customer satisfaction surveys, with a focus on understanding vehicle performance and service quality
- Collaborated with cross-functional teams to develop action plans based on survey results
- Conducted in-depth competitor analysis to benchmark Toyota's performance in customer satisfaction
Education
BBA - Product And Business
Manipal Academy of Higher Education
Manipal, India 04.2018 - 04.2021
Skills
Research and Analysis
Data Visualization
Business planning
Employee management
Business development
Customer relationship management
Business administration
Analytical thinking
Partnership development
Data collection
Business generation
Process improvement
Team collaboration
Relationship building
Teamwork and collaboration
Business leadership
Data analysis
Task prioritization
Project coordination
Resource management
Training and development
Product development
Revenue growth
P&L management
Timeline
Business Manager
Physics Wallah
02.2024 - Current
Assistant Manager
upGrad
11.2022 - 01.2024
Market Research Analyst
Manipal Technologies Limited
04.2022 - 09.2022
Inside Sales Manager
Simplilearn Private Limited
05.2021 - 04.2022
Market Research Analyst
Toyota Motor Corporation
10.2020 - 03.2021
BBA - Product And Business
Manipal Academy of Higher Education
04.2018 - 04.2021