Rakshith Yogamurthy Makkinni
Bengaluru
Summary
Results-driven professional with expertise in Construction Management, Operations, and Customer Service across Canada and India. Skilled in project planning, team supervision, vendor management, and safety compliance, with hands-on experience in customer-facing roles. Recognized for delivering projects ahead of schedule and driving efficiency. Actively seeking LMIA-approved opportunities in Canada to contribute skills and leadership in a dynamic work environment.
Overview
4
4
years of professional experience
Work History
Construction Manager
YGR Corp
04.2023 - Current
- Oversee end-to-end execution of commercial and residential construction projects, ensuring compliance with budget, safety, and quality standards.
- Prepare and manage schedules, manpower deployment, cost forecasts, and resource allocation.
- Supervise and mentor site engineers, subcontractors, and labor teams, ensuring effective collaboration and productivity.
- Negotiate contracts with clients and vendors, securing cost savings and timely deliveries.
- Conduct safety audits, quality inspections, and project evaluations to drive continuous improvement.
- Led client meetings, mitigated risks, and implemented corrective measures to keep projects on track.
- Supervised team of 30 construction workers to maintain productivity and quality of work.
- Key Achievements: Delivered a large-scale commercial complex ahead of schedule, reducing costs and strengthening client satisfaction.
Customer Service Representative
Stag's Head Liquor Store
10.2021 - 04.2022
- Provided high-quality customer assistance with a focus on professionalism and efficiency.
- Handled product inquiries, promotions, and purchase support via POS+ system.
- Coordinated with supervisors to address issues and enhance service quality.
- Key Contribution: Built a reputation for friendly and reliable service, improving repeat customer satisfaction.
Cashier
Shoppers Drug Mart
08.2021 - 10.2021
- Processed sales transactions, including lottery claims and purchases, through POS systems.
- Resolved customer disputes with professionalism and empathy.
- Supported store operations with attention to accuracy and teamwork.
- Key Contribution: Maintained excellent customer relations and upheld service standards under pressure.
Education
Post-Baccalaureate Diploma - International Business
Thompson Rivers University
Kamloops, BC12-2022
Bachelor of Engineering - Electrical, Electronics And Communications Engineering
BMS College of Engineering
Bengaluru08-2020
Skills
- Construction management
- Resource allocation and scheduling
- Contract and vendor management
- Health and safety compliance
- Teamwork and collaboration
- Conflict management techniques
- Customer service excellence
- POS & Retail Operations
- Problem Solving & Multi-tasking
- Strong Communication & Leadership
Websites
Languages
English – Fluent (IELTS CLB 10)
Hindi – Native
Kannada – Native
Telugu - Native
Timeline
Construction Manager
YGR Corp
04.2023 - Current
Customer Service Representative
Stag's Head Liquor Store
10.2021 - 04.2022
Cashier
Shoppers Drug Mart
08.2021 - 10.2021
Post-Baccalaureate Diploma - International Business
Thompson Rivers University
Bachelor of Engineering - Electrical, Electronics And Communications Engineering
BMS College of Engineering
Core Competencies
- Construction & Project Management
- Operations & Resource Allocation
- Contract & Vendor Management
- Health & Safety Compliance
- Team Supervision & Training
- Risk & Conflict Management
- Customer Service Excellence
- POS & Retail Operations
- Problem Solving & Multitasking
- Strong Communication & Leadership
- Microsoft Office Suite (Excel, Word, PowerPoint)
- Canva Design
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