Rakshitha Vijay
Interior Architect
London
Summary
Design professional with background in creative and innovative projects, bringing fresh ideas and practical experience. Known for strong collaborative spirit and adaptability in dynamic environments. Proven skills in Adobe Creative Suite and effective communication, ensuring seamless teamwork and project success.
Overview
4
4
years of professional experience
5
5
years of post-secondary education
Work History
Interior Designer Intern
OCS Studios
United Kingdom
09.2024 - 03.2025
- Assisted senior designers in developing interior design concepts, ensuring alignment with client requirements and industry trends.
- Contributed to space planning, layout optimization, and material selection, enhancing functionality and aesthetics.
- Developed comprehensive design presentations, including 2D/3D visualizations, mood boards, and material samples, to articulate and communicate design concepts effectively.
- Participated in client meetings and presentations, gathering feedback and refining designs based on client input.
- Contributed to a 15% increase in client retention through improved presentation strategies and enhanced visualization quality.
- Led the successful delivery of over 15+ high-impact client visualization projects, receiving positive feedback on design clarity and realism.
- Supported marketing efforts by creating captivating visuals for social media platforms and company websites.
Customer Service Representative
Tesco
Welwyn Garden City , United Kingdom
10.2023 - 08.2024
- Delivered frontline customer support by handling inquiries, complaints, refunds, and stock-related issues both in-store and via digital channels.
- Ensured efficient resolution of service issues in alignment with company policies, maintaining a high level of customer satisfaction.
- Collaborated with stock and inventory teams to address product availability concerns and streamline customer service workflows.
- Recognized as Employee of the Month for consistently exceeding performance metrics and receiving positive customer feedback.
- Spearheaded improvements to the refund and complaint handling process, resulting in a 25–30% reduction in resolution time.
- Trained and mentored new team members on customer service standards and CRM best practices, enhancing onboarding speed and service consistency.
- Maintained a customer satisfaction rating of 95%+, contributing to overall store performance and loyalty initiatives.
Intern Designer
Alcyone
Chennai
05.2021 - 08.2022
- Executed 10 space planning projects, leading to a 25% increase in client referrals by aligning functional designs with client needs and budget constraints.
- Maintained a 100% on-time project completion rate by effectively coordinating cross-functional renovation teams.
- Developed and presented 3D designs, floor plans, and visual presentations, accelerating client approval times by 30%.
- Managed client relationships, ensuring a 98% satisfaction rate by incorporating feedback into iterative design improvements.
- Participate in on-site work for commercial renovation and fit-out projects, ensuring design accuracy and alignment with technical execution.
- Developed and presented 3D designs, floor plans, and visual presentations, accelerating client approval times by 30%.
Interior Architect Intern
Studio Assary
Chennai
10.2020 - 04.2021
- Adapted client ideas into functional designs for fashionable living spaces.
- Developed 15 space planning concepts and material presentations, resulting in a 20% improvement in project delivery efficiency.
- Transformed client concepts into innovative, functional designs, contributing to a 15% increase in repeat business.
- Produced and communicated detailed CAD design plans, improving project clarity and reducing revisions by 10%.
Education
Master of Science - Interior Architecture and Design
University of Hertfordshire
Londin 09.2022 - 12.2023
Bachelor of Science - Bachelor of Interior Design
SRM University
India 09.2018 - 06.2022
Skills
- Space Planning & Interior Architecture – Designing functional, user-centered spaces aligned with client needs and budgets
- 3D Modeling & Rendering – Creating high-quality visuals using SketchUp, Revit , V-Ray, Enscape and Lumion
- Photorealistic Visualization – Producing immersive presentations with walkthroughs, VR tours
- Construction Documentation – Preparing accurate AutoCAD drawings and technical detailing for execution
- Adobe Creative Suite – Using Photoshop, InDesign, and Illustrator for layouts, post-production, and branding
- Time & Budget Management – Delivering projects efficiently while meeting client financial expectations
Accomplishments
- Design Excellence Award: Successfully delivered design solutions for high-profile commercial or residential projects resulting in increased client satisfaction, functional design innovation, and enhanced aesthetic appeal within tight budget and time constraints.
- Client Satisfaction Excellence: Consistently maintained a 90% client satisfaction rating across various service touchpoints.
Training
- Customer Service Excellence
- Autodesk Certified Professional
- Client Management & CRM Tools
- AutoCAD for Design and Drafting
Timeline
Interior Designer Intern
OCS Studios
09.2024 - 03.2025
Customer Service Representative
Tesco
10.2023 - 08.2024
Master of Science - Interior Architecture and Design
University of Hertfordshire
09.2022 - 12.2023
Intern Designer
Alcyone
05.2021 - 08.2022
Interior Architect Intern
Studio Assary
10.2020 - 04.2021
Bachelor of Science - Bachelor of Interior Design
SRM University
09.2018 - 06.2022