Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Raktim Shukla

Senior Software Test Engineer
Delhi

Summary

Software-savvy quality assurance professional committed to confirming proper functionality and usability of software products before release. Plans test schedules and strategies according to project scope and delivery dates and monitors and tracks bug resolutions. Reviews software documentation to verify technical accuracy and completeness and to mitigate risks.

Overview

9
years of professional experience
2
years of post-secondary education
2
Languages

Work History

TLC DigiTech Pvt. Ltd.

Software Test Engineer
2021.09 - Current (3 years)

Job overview

  • Improved software quality by designing and executing comprehensive test plans and cases.
  • Implemented continuous improvement initiatives within the QA department, leading to increased accuracy in defect detection.
  • Enhanced product reliability through thorough functional, regression, and performance testing.
  • Assisted in troubleshooting technical issues encountered during the deployment of new software releases.
  • Supported regulatory compliance efforts by conducting thorough security and accessibility testing for software applications.
  • Partnered with business analysts to translate complex requirements into effective test cases.
  • Provided valuable feedback on software usability during design reviews, contributing to improved user experience.
  • Identified critical bugs and worked closely with developers to ensure timely resolution, resulting in a more stable product.
  • Collaborated with cross-functional teams to identify system requirements and develop effective test strategies.
  • Mentored junior testers on best practices, enhancing overall team knowledge and capabilities.
  • Exceeded client expectations through exceptional attention to detail in identifying potential defects before release.
  • Participated in post-release reviews to analyze lessons learned from completed projects, driving process improvements for future endeavors.
  • Conducted regression testing, analyzed results, and submitted observations to development team.
  • Designed testing scenarios for usability testing.
  • Operated under Agile and Scrum frameworks to complete releases and well-organized sprints.
  • Developed and maintained defect databases for known issues.
  • Incorporated delivery requirements into planning of testing schedules.
  • Advised developers on problems with databases, performance and other issues.
  • Tested functional and compatibility of new programs or updates in comparison to existing applications.
  • Gathered data on integration issues and vulnerabilities, reported findings and recommended improvements.

Codeaxes Digital Solutions

Test Lead
2019.12 - Current (4 years & 9 months)

Job overview

  • Incorporated delivery requirements into planning of
    testing schedules.
  • Developed and maintained defect databases for
    known issues.
  • Recommended changes and corrections to
    developers for optimal software performance and
    usability.
  • Delivered exceptional level of service to each
    customer by listening to concerns and answering
    questions.
  • Resolved problems, improved operations and
    provided exceptional service.
  • Identified issues, analyzed information and provided
    solutions to problems.
  • Worked flexible hours; night, weekend, and holiday
    shifts.
  • Demonstrated respect, friendliness and willingness to
    help wherever needed.

Fonantrix Solutions LLP

Test Lead
Nov2018 - 2019.11 (1 year)

Job overview

  • Collaborated with developers and product owners to stay current on product features and intended functionality.
  • Debugged code and located root causes of problems by reviewing configuration files and logs.
  • Identified and tracked defects with JIRA and supported developers in resolving problems by completing additional tests.
  • Determined server operating limits by conducting weekly load tests.
  • Defined test strategy for product documentation and diagnostic frameworks.
  • Reported test findings to development personnel, advising staff on efficacy of subsequent remediation attempts.
  • Recorded test results in JIRA, detailing testing processes, results and suggestions for production team.
  • Developed and executed comprehensive test plans and workforce breakdown structures for complete systems.
  • Worked alongside management to develop testing and improvement plans.
  • Evaluated results against design and customer standards.
  • Wrote and optimized test cases to maximize success of manual software testing with consistent, thorough approaches.
  • Guided team of 15 testers in Agile environment, coaching employees to maintain best-in-class testing.
  • Interacted with product managers to deliver performance issue resolution reports.
  • Carried out tests to identify, report and repair issues such as bugs and glitches.
  • Planned and devised cohesive test plans for projects using advanced testing technologies.
  • Supported test review, defect control and configuration management within delivery pipeline.

Fonantrix Solutions LLP

Software Quality Engineer
2018.07 - 2018.11 (4 months)

Job overview

  • Resolved technical issues and forecasted troubleshooting complications during software trials.
  • Assessed application patches and updates at development, testing and quality assurance stages.
  • Tested software to assess optimal in-project deployment.
  • Collaborated with Test Manager and Development Manager to establish, meet and maintain quality assurance thresholds based on best-practice tools.
  • Supported trouble sites to mitigate obstacles and foster successful client delivery.
  • Completed pre-implementation testing for new system modifications to assess potential impacts.
  • Recommended changes and corrections to developers for optimal software performance and usability.
  • Developed and maintained defect databases for known issues.
  • Incorporated delivery requirements into planning of testing schedules.
  • Identified issues, analyzed information and provided solutions to problems.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Developed and maintained courteous and effective working relationships.

Fonantrix Solutions LLP

Associate Software Engineer
2016.07 - 2018.07 (2 years)

Job overview

  • Worked closely with other business analysts, development teams and infrastructure specialists to deliver high availability solutions for mission-critical applications.
  • Debugged code and located root causes of problems by reviewing configuration files and logs.
  • Reviewed project specifications and designed technology solutions that met or exceeded performance expectations.
  • Identified and tracked defects with JIRA and supported developers in resolving problems by completing additional tests.
  • Wrote and optimized test cases to maximize success of manual software testing with consistent, thorough approaches.
  • Coordinated with other engineers to evaluate and improve software and hardware interfaces.
  • Introduced agile methodologies and development best practices to division to enhance product development.
  • Conducted regression testing, analyzed results and submitted observations to development team.
  • Installed and configured software applications and tested solutions for functionality.
  • Adjusted design parameters to boost performance and incorporate new features.
  • Discussed project progress with customers, collected feedback on different stages and directly addressed concerns.
  • Worked extended hours when necessary to meet deadlines.
  • Checked color, shape, texture and grade of products and materials against established templates, charts and samples.
  • Recommended architectural improvements, design solutions and integration solutions.
  • Used hand tools, instruments, gauges and equipment to complete accurate measurements and noted results for official records.
  • Repaired faults, reassembled products and completed additional tests.

Fonantrix Solutions LLP

Software Trainee
2015.01 - 2016.07 (1 year & 6 months)

Job overview

  • Prepared test plans to establish preliminary test strategy, test cases, test schedule and test metrics.
  • Developed and executed SQL queries to perform backend database testing.
  • Updated project manager regularly about progress of activities through in-person discussion and documentation.
  • Analyzed user stories and user cases for validity and feasibility.
  • Studied business requirements and technical specifications to create test strategies.
  • Used SQL to write data validation scripts.
  • Provided usability recommendations to development team to make applications more user-friendly.
  • Developed and maintained defect databases for known issues.
  • Recommended changes and corrections to developers for optimal software performance and usability.
  • Incorporated delivery requirements into planning of testing schedules.
  • Identified issues, analyzed information and provided solutions to problems.
  • Improved operations through consistent hard work and dedication.

Education

IMS Unison University , Dehradun

Master of Computer Applications
2013.07 - 2015.07 (2 years)

Skills

Defect Tracking and Reporting

Timeline

Software Test Engineer

TLC DigiTech Pvt. Ltd.
2021.09 - Current (3 years)

Test Lead

Codeaxes Digital Solutions
2019.12 - Current (4 years & 9 months)

Software Quality Engineer

Fonantrix Solutions LLP
2018.07 - 2018.11 (4 months)

Associate Software Engineer

Fonantrix Solutions LLP
2016.07 - 2018.07 (2 years)

Software Trainee

Fonantrix Solutions LLP
2015.01 - 2016.07 (1 year & 6 months)

IMS Unison University

Master of Computer Applications
2013.07 - 2015.07 (2 years)

Test Lead

Fonantrix Solutions LLP
Nov2018 - 2019.11 (1 year)
Raktim ShuklaSenior Software Test Engineer