To lead a professional career, utilizing my skills and learn continuously for the betterment of my capabilities and hence contributing to the development of the organization, that I am part of.
Overview
9
9
years of professional experience
2
2
ENGLISH,TAMIL
Work History
Sales Executive
Arun Excello
Worked as Sales Executive in Arun Excello.
Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
Researched sales opportunities and possible leads to exceed sales goals and increase profits.
Team Leader
Toppr Technologies
06.2017 - 11.2018
Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
Team Leader
Vedantu
11.2018 - 12.2021
Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.
Established open and professional relationships with team members to achieve quick resolutions for various issues.
Streamlined workflows for increased efficiency, reducing turnaround times for critical tasks.
Assistant Manager
AAKASH BYJUS
12.2021 - 11.2024
Supervised day-to-day operations to meet performance, quality and service expectations.
Improved customer satisfaction by addressing and resolving complaints promptly.
Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
Assistant Manager
Allen Career Institute
11.2024 - Current
Developed strong working relationships with staff, fostering a positive work environment.
Collaborated with the management team to develop strategic plans for business growth and improvement.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Education
M.C.A - Master of Computer Application
Dr.Mahalingam College of Engineering and Technology
Pollachi
01.2016
B.C.A - Bachelor of Computer Application
Sri Ramakrishna Mission Vidyalaya College of Arts and Science
Coimbatore
01.2013
H.S.C - undefined
S.K.P Higher Secondary School
Udumalpet
01.2009
S.S.L.C - undefined
Oxford Higher Secondary School
Udumalpet
01.2006
Skills
Operations management
Interests
Songs, travelling
ACHIEVEMENTS AND AWARDS
Participated Workshop on Windows App Development., Developed and Uploaded Applications in Windows App Development Store., Completed CCNA1 at CISCO., participated workshop on Networking., Participated in India’s biggest Networking Championship., Co-ordinate one day workshop on Cross Platform Mobile Apps Development.
DECLARATION
The Information furnished above is correct to best of my knowledge. Place : Pollachi Date : Yours truly, [S.Rakul]
Area Of Interest
C# and Networking
Soft Skills
Easily Adaptable for any environment
Optimistic and hard working
Timeline
Assistant Manager
Allen Career Institute
11.2024 - Current
Assistant Manager
AAKASH BYJUS
12.2021 - 11.2024
Team Leader
Vedantu
11.2018 - 12.2021
Team Leader
Toppr Technologies
06.2017 - 11.2018
B.C.A - Bachelor of Computer Application
Sri Ramakrishna Mission Vidyalaya College of Arts and Science
H.S.C - undefined
S.K.P Higher Secondary School
S.S.L.C - undefined
Oxford Higher Secondary School
Sales Executive
Arun Excello
M.C.A - Master of Computer Application
Dr.Mahalingam College of Engineering and Technology