Summary
Overview
Work History
Education
Skills
Extra Curriculars
Personal Information
Timeline
Generic
Ralph Sutari

Ralph Sutari

Bartender
Juhu

Summary

Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes. Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience.

Overview

20
20
years of professional experience
2
2
Languages

Work History

Bartender

Cleberity Edge - RCCL
02.2023 - Current
  • Reduced wait times for drinks by efficiently managing bar area and prioritizing orders.
  • Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
  • Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
  • Assisted with inventorying beverage stock and bar supplies.
  • Explained daily specials and beverage promotions to exceed daily sales goals.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Proactively addressed potential conflicts or disturbances among patrons, maintaining safe atmosphere for all guests.
  • Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
  • Participated in promotional events, representing establishment positively while showcasing signature cocktails.
  • Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
  • Verified drinking age requirements of customers by carefully reviewing photo identification.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
  • Collaborated with kitchen staff to develop creative food pairings that complemented beverage offerings.
  • Contributed to positive work environment through effective teamwork and communication with colleagues.
  • Consistently met or exceeded sales targets by upselling premium products without compromising guest satisfaction.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Obtained cash bank and stocked service bar to prepare for operation.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Helped management plan and serve bar menu exceeding customer expectations.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Passionate about learning and committed to continual improvement.
  • Delivered services to customer locations within specific timeframes.

Bartender

Thomson Cruise (Marella Cruises)
6 2017 - 03.2023
  • Inventory of bar stock Alcohol and Snacks
  • Inventory for Cigarettes and Tobacco
  • Taking order and Serving them
  • Achieving th daily targets.
  • Up sell new and expensive products for better revenue specially company focus brands and promoting specialty cocktails from different bars on vessel
  • Organizing events take place in bar as bartender in charge as Captain cocktail party, sail away party, deck party etc.
  • Taking care of opening and closing of bar and requesting for daily requisition is food and beverages on system as allocated daily budget by bar manager
  • Taking care of sanitizing and filling up temperatures logs as per company standards 9
  • Promotion of different kinds of packages to guest like all inclusive or all inclusive premium package for revenue for company and individual incentive as well 10
  • Ensure compliance with provincial/territorial liquor legislation and regulations 11
  • May train and supervise other bartenders and bar staff 12
  • May hire and dismiss staff from their duties 13
  • Working in allocated Bar Achieving daily targets.
  • Reduced wait times for drinks by efficiently managing bar area and prioritizing orders
  • Maintained clean and organized workspace, ensuring compliance with health and safety regulations
  • Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas
  • Prepared garnishes by evenly slicing and pitting fruits
  • Managed cash handling duties responsibly, ensuring accurate accounting at end of each shift

ACTING F&B MANAGER

Mumbai Cricket Association
03.2012 - 05.2017
  • 1
  • Taking booking of the parties and handling the parties 2
  • Looking out the logistics part 3
  • Having Co-ordination with Purchase, Maintenance, Security and Accounts department. 4
  • Handling HNI Clients (high networking individuals) 5
  • Opening and closing the deal.

Bartender

Mumbai Cricket Association
03.2012 - 03.2014
  • 1
  • Opening and Closing the Bar 2
  • Taking Care of the Inventory of the Bar 3
  • Making mocktail and cocktails. 4
  • Taking care of the sanitizing of the bar. 5
  • Taking care of the guests and their needs.

Bartender

P&O Cruises
05.2008 - 12.2011
  • 1
  • Working in the allocated Bar 2
  • Taking order and Serving them 3
  • Achieving the daily targets 1
  • Inventory of the bar stock alcohol and snacks 2
  • Cigarettes and tobacco

Government Apprentices

Holiday Inn
02.2004 - 03.2008
  • 1
  • Working in Sampan (Chinese Restaurant as a Government Apprentice) 2
  • Worked as a Steward

Education

High School Diploma -

Skills

  • Problem-solving abilities

  • Interpersonal Skills

  • Analytical Thinking

  • Beverage Preparation

  • Professionalism

  • Team building

  • Team Management

  • Drink Preparation Techniques

  • Cleanliness and hygiene

  • Cocktail Service

Extra Curriculars

  • Listening to music
  • Playing football
  • Watching movies

Personal Information

Date of Birth: 06/26/86

Timeline

Bartender

Cleberity Edge - RCCL
02.2023 - Current

ACTING F&B MANAGER

Mumbai Cricket Association
03.2012 - 05.2017

Bartender

Mumbai Cricket Association
03.2012 - 03.2014

Bartender

P&O Cruises
05.2008 - 12.2011

Government Apprentices

Holiday Inn
02.2004 - 03.2008

Bartender

Thomson Cruise (Marella Cruises)
6 2017 - 03.2023

High School Diploma -

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