Rambabu kanugula

At Altimetrik, I reshaped the landscape of Cloud technology and DevSecOps, championed by a strategic vision that prioritizes innovation and agile methodologies. My leadership as an Engineering Leader is marked by a steadfast commitment to developing strategic goals that align with cutting-edge technological solutions, ensuring our organization stays ahead in a dynamic industry.

Reflecting on my rich tenure at Altimetrik, I honed the art of agile project management and product development, nurturing a team of 60 to deliver high-performing DevSecOps products and services on hybrid cloud platforms supporting data analytics products. Our focus on continuous improvement and innovation not only fostered team growth but also significantly enhanced our customer offerings.

• Conducted comprehensive auditing and gap analysis of DevOps infrastructure, tool chains, and automation.
• Designed and implemented solutions for multiple global clients.
• Grew and developed the team from 100 to 150 members to support a global client base.
• Conducted client assessments, RFPs, and technical presales.
• Established best practices and accelerators for client platforms.
• Participated in formal internal design reviews of proposed products and components.
• Provided input to team lead regarding areas for process and procedural improvement.
• Wrote, reviewed and edited technical document in accordance with template requirements.
• Led engineering teams to successfully complete projects on time and within budget.

• Key Result Areas:
• Directing a team of 30 members; revamping the organization structure to meet defined business objectives
• Effectively controlling the spend of Infrastructure; implementing service reliability processes
• Assisting the team in enhancing Cloud Governance and Cloud Security
• Spearheading IT Support, Telecom, and Data Centre Operations to achieve cost saving
• Implementing new technologies and methodologies to enhance efficiency and productivity
• Devising & implementing strategic plans to align Infrastructure and DevOps Operations with business objectives
• Collaborating with other departments to ensure seamless integration of Infrastructure and DevOps Operations
• Planning technology changes and rendering technical leadership in terms of Projects, Infrastructure and Security
• Formulating & implementing IT strategies & plans in line with the company's business plans
• Defining service standards & guidelines, and ensuring customer satisfaction on a regular basis
• Establishing strategic technology roadmap initiatives, providing strategic vision and ensuring that the company's IT infrastructure provides a high degree of security
• Setting out standards for various operational areas; implementing quality systems & procedures to facilitate a high-quality customer experience, while adhering to the SLAs
• Grooming, mentoring & monitoring the performance of team members to ensure efficiency in process
• Developing competency among the team members; managing appraisal process across the levels and conducting interviews to recruit the right talent & resources
• Presenting weekly report to C-level & stakeholders about the projects and IT operations to facilitate decision-making

CLOUD SECURITY:

Successfully attained superior security compared to competitors as per UpGaurd Report within a year Supervised end-to-end Audit complexities for SOC2 and ISO 27001 Certification

Augmented maturity levels of:

• Application, Data, and Infrastructure Security in line with various compliance norms
• SDLC and DevSecOps

Maintained & monitored realistic roadmaps and matured security posture

Managed empanelment of CERTIN

Maximized application security and assisted other entities as part of the Quess Security Council Steered implementation of Minimal Security baselines in May'21

Attained:

• ISO: 27001 Certification in Oct'21
• ISO: 27001 Certification Surveillance and SOC2 Certification in Oct ‘22 CLOUD GOVERNANCE, OPERATIONAL & PROCESS EXCELLENCE:
  Pivotal in achieving 40% Cost Savings via effective Solutioning, leveraged MicroServices, Open Source Tools for SIEM and APM, and administered Vendor Management
  Enhanced governance practices by setting up effective processes and documentation across areas; established Confluence and JIRA for knowledge base consolidation
  Defined work efforts in JIRA and implemented an In-House Ticketing Tool for all Access Management and Feature Improvement

Designed & developed specialized verticals to manage technical complexities across various verticals Imparted Continuous Training in cross-domain skills

Formulated the SRE, SOC and DB Teams from the scratch

• Directed a team of 800 employees, despite a sudden surge from 320 employees within a year with limited support staff
• Supervised various office movements without hindrance
• Introduced & initiated automation across multiple verticals
• Track record of achieving 40% cost savings via Azure Cloud Infrastructure Optimization, effective Governance Practices, RI,

Policy Enablement, Migrations, Automation, Tech Stack Replacement, and Data Centre consolidation

• Team Building and Leadership: mentored a high-performing team from the ground up, focused on managing complex AWS EMR, Airflow, and Mode Analytics platforms, handling data operations scaling up to hundreds of petabytes.
  Successfully guided the team through the development and management of 130 complex Airflow DAGs, ensuring robust and efficient workflows.
  
• Data Analytics and DevOps Implementation: Spearheaded the integration of DevSecOps practices across service lines, promoting a security-first approach in development and operations.
  Administered comprehensive cloud security practices, including pre-sales, internal and external cloud security assessments, VAPT, and penetration testing.
  Led the management of AWS EMR analytics operations, driving automation and secure SDLC processes.
  Championed the implementation of AZSK (Azure Secure DevOps Kit) on Azure platforms, streamlining and consolidating security policies.
  
• Cloud Security and Automation: Developed and implemented robust VAPT and penetration testing capabilities, ensuring thorough assessment and mitigation of cloud and DevOps security risks.
  Conducted detailed penetration testing and vulnerability assessments, securing cloud environments and optimizing operational workflows.
  
• Training and Capability Building: Authored technical blogs and conducted internal training sessions, fostering a culture of continuous learning and capability enhancement within the organization.
  Provided leadership and mentorship to team members, facilitating their growth from novice to expert levels in data analytics and DevOps domains.
  
• Pre-Sales and Client Engagement: Played a pivotal role in pre-sales activities, engaging with clients to assess their cloud security needs and deliver tailored solutions.
  Collaborated with cross-functional teams to ensure seamless execution of projects, from proof of concept (POC) stages to full-scale implementation.
  

• DevSecOps Practices, Solutioning and Implementation
• Ensuring Secure SDLC across development Life Cycle
• Gaps Identifying,Solutioning and Auditing
• Client Engagement and Security Audits
• Application Support and Team Building
• PCI DSS 3.2 Compliance and readiness for AWS and hybrid cloud environments
• Security white papers preparation and client engagement
• Key Contributions:
• Over all Auditing and Gap Analysis of DevOps Infrastructure ,tool chain and Automation
• Solution and Implementation of AD ,Jump Host with MFA , Security groups Audit and Hardening,Enforcing TLS1.2 across environment, Patch Automation , Spinnaker and Jenkins Upgrade , Hardening Logging framework ,Policies hardening with TrendMicro Deep Security and AlertLogic SIEM, Initiation of Nessus and Trustwave Vulnerability and Penetration testing , Security tools Automation , Remediation and setting up Process for tools like Sonar cube ,Burp Suit and VeraCode ( Dynamic and Static code Analysis )
• Initiation of Cloud Governance Model and Security Operation Command ( Alertlogic)
• Security Audits and Practices in place
• Prepared Security white paper specific to Client Engagement
• Setting up best practices across DevOps and Dev to achieve PCI Compliance certification and made environment PCI Compliance ready in short duration which is appreciated by Client .

• Built capabilities in problem management , Devops ,Cloud Provisioning and AWS certified team
• Continuous Automation for effective deployments and Operational efficiency
• Auditing and data center scouting
• Saba upgrades and new implementations
• Performance tuning ,DR and scaling

• Held responsibility for overseeing people, processes, operations, and technologies related to managing internal IT infrastructure, Netmagic, and AWS data centers
• Key areas of focus included vendor management, licensing, security, and compliance
• Successfully built AWS and DevOps capabilities in a short period, eliminating the need for outsourcing
• Led the consolidation of assets across the organization and data centers
• improved efficiency, implemented effective vendor management practices and streamlined processes through documentation
• Effective solutions on AWS that ensured PCI compliance and enabled quick provisioning
• Additionally, conducted evaluations of multiple vendors to implement Web Application Firewalls (WAF) and secure wireless/network solutions
• Lead in driving internal and external audits and successfully obtained PCI DSS certification for CitrusPay
• Furthermore,played a key role in solutioning and implementing various initiatives, including the FIS Payment Gateway System for Citrus, asset management implementation, Active Directory (AD) solution review and implementation, and upgrading and automating the release process
• Collaborated with multiple stakeholders at CitrusPay, such as application owners, development teams, IT deployment teams, security fraud risk teams, and legal departments
• Involved providing technical leadership to the enterprise for the Information Security Program, ensuring the organization's security standards were upheld.

• As a Cloud Consulting Advisor for a Telecom project, specializing in various aspects of cloud technology such as Cloud Migrations, Cloud Operations, and Engineering
• Key contributions include:
• Providing design reviews and ensuring the successful implementation and integration of AWS Cloud Infrastructure, as well as middleware tools like WebLogic, WebSphere Commerce Server, Dell Boomi, and third-party tools such as CAWily, Splunk, Logstace, Spacewalk, Jenkins, and Imperva
• Taking responsibility for the support and operations of DevOps and Production Environments, ensuring smooth functioning and efficiency
• Building SRE (Site Reliability Engineering) and Middleware capabilities, focusing on enhancing system reliability, performance, and problem management
• Serving as a critical technical subject matter expert, overseeing and managing cloud operations, SRE initiatives, and engineering tasks.

• Cloud Infrastructure and Application Support from September 7th, 2013, ,key accountabilities & Achievements:
• Ensured 24/7 availability of IT infrastructure for Insync's iApp product, including internal and external data centers such as NTT, Rackspace, and AWS
• Managed various components like OpenCVS, TFS, HyperV2012, System Centre2012, Sonic Firewalls, NAS, and database servers
• Oversaw day-to-day operations of the Implementations, Support, Hosting & Build-Release Team
• Accountable for SLAs and operational issues related to incident management, event management, release and deployment, and problem management
• Responsible for identification, solutioning, licensing, implementation, and operational issues of infrastructure for Windows Mobile and Java development environments
• Managed software and hardware vendor relationships and client management
• Handled account management, billing, and estimation
• Conducted cloud migration and feasibility studies, including evaluating the migration from Rackspace to Amazon or Google
• Led recruitment efforts for programming, business analysis, and project management resources
• Migrations:
• Successfully migrated code from OpenCVS to Team Foundation Server
• Migrated email services from Verio to Rackspace
• Upgraded Insync's website from ASP to PHP
• Integrated ACT-ON with Insync's website to improve sales
• Migrated FTP services to Linux
• Planned, solutioned, and implemented HyperV2012 and System Centre2012
• Proofs of Concept (POCs):
• Implemented Amazon Web Services, including EC2, VPC, VPN integrations, RDS, S3, etc
• Evaluated the effectiveness of existing services in NTT and other data centers and proposed alternative providers
• Addressed security aspects of both cloud and internal infrastructure
• Reviewed and implemented backup and failover policies
• Identified alternative platforms for development and testing teams to enhance application handling.

• Key Responsibilities & Achievements :
• Operations and Service Delivery: Oversaw all aspects related to incident management and problem management, ensuring 24/7 availability of IT infrastructure using virtualization technology for the LMS product
• Managed day-to-day operations of Implementations, Support, Hosting & Build-Release Team, accountable for SLAs and operational issues related to incident management, event management, release and deployment, and problem management
• Infrastructure Management: Spearheaded various activities related to infrastructure management, J2EE product project operations, production support, and implementation
• Proficient in virtualization, cloud computing, middleware, server clustering, high availability, load balancing, disaster recovery, performance tuning, and migration for Saba LMS product
• Customer Service and Support: Monitored and analyzed operations and processes to ensure maximum customer service levels
• Developed and improved process training programs to track process execution performance against quality metrics for service and support delivery
• Handled customer service, application support desk environment, and operations
• Technical Expertise: Managed planning, deployment, and maintenance of key J2EE product application servers, DB servers, Microsoft ADS/LDAP, and web servers within a virtualized web farm environment
• Experienced in project management, customer support, WebLogic, WebSphere, JBoss, including integration, performance tuning, optimization, configuration, and support
• Team Management: Led high-performing teams (ACAT & Hosting) supporting multiple global support and consulting teams across NA, EMEA, APAC, and Gulf regions
• Managed complex middleware cluster setups, architectures, databases, performance tuning, SABA LMS product support, load testing,code-level debugging, POC, and other technical aspects
• Built a reputation as the most trusted technical solution provider across the organization
• Technical Proficiency: Proficient in complex installations, configurations, integrations, and support of SABA Learning Management with different combinations of middleware products (WebLogic, WebSphere, JBoss), web servers (IIS, Apache, IBM Http), LDAP (SunOne, OpenLDAP, etc.), operating systems (Windows, Linux, AIX, and HP Unix), databases (Oracle, DB2, and MS SQL), and other web components like SSO, SiteMinder, IBM MQ, virtualization, and cloud technologies
• Clustering and Integrations: Extensive knowledge and experience in implementing and integrating content server, SAP Crystal Report server, and various third-party tools with SABA LMS, focusing on clustering implementations
• Performance Tuning and Troubleshooting: Proficient in performance tuning, troubleshooting, and issue pattern analysis for optimal system functionality
• Product Review and Escalation: Reviewed product functional and code issues and escalated product defects to the engineering team for resolution
• Team Development and Transition: Managed an advanced customer support assistant team comprising senior technical support and consultants
• Motivated team members through performance coaching, career planning, personal counseling, and stress management techniques
• Established new teams for cloud hosting operations and advanced customer support, facilitating the transition from the US to offshore locations
• Collaboration and Solution Support: Provided support to presales and solution teams, participating in architectural calls with clients and internal support teams.