Ram Praveen

• Analyzed key performance metrics to identify areas of improvement in digital marketing efforts, making strategic recommendations for optimization in multiple workshops.
• Advised responsive designs for seamless user experiences across various devices, increasing mobile traffic and engagement.
• Transformation :
  Leadership Commitment: Ensure leaders are fully committed and visibly support the transformation efforts.
  Clear Vision and Strategy: Develop a clear vision and strategy that aligns with the organization's goals
• Employee Engagement: Engage employees at all levels to foster a sense of ownership and commitment.⁷.
  Continuous Improvement: Treat transformation as an ongoing process, rather than a one-time event.
  Right Use of Technology: Leverage technology to support and accelerate transformation initiatives, Operational Excellence, 1. Customer Focus: Prioritize customer needs and continuously seek feedback.
  3. Employee Empowerment: Foster a culture where employees are encouraged to take initiative and contribute to improvements.
  4. Data-Driven Decisions: Use data and analytics to inform decision-making and track performance¹³.
  5. **Continuous Training**: Regularly train employees to keep them updated on best practices and new technologies¹⁶.
  - Cost Optimization
  1. Strategic Cost Management: Focus on optimizing costs strategically, rather than just cutting expenses
  2. Value-Based Prioritization: Prioritize cost optimization initiatives based on their value addition to the organization, 3. Automation: Use automation to reduce manual processes and improve efficiency.
  4. Cross-Functional Collaboration: Involve different departments to ensure a holistic approach to cost optimization.
  - ITIL (Information Technology Infrastructure Library), 1. Focus on Value: Ensure that all IT activities contribute to delivering value to the business.
  1. Iterative Improvement: Implement changes in small, manageable increments with collaboration. Promote open communication and collaboration among teams. Approach: Consider the entire service value system and how different components interact.
  2. Simplicity and Practicality: Avoid unnecessary complexity and focus on practical solutions.
• Developed customized digital strategies to meet specific client needs and goals, resulting in increased engagement.

• Design and Implement Information Security Initiative.
• Establish a culture of collaboration and shared responsibility
• Break down silos between development, security, and operations teams by fostering a culture of collaboration and shared responsibility for security.
• People transformation on learning devsecops best practices.
• Implementing Infra as Code (IaC) with Terraform and ARM Templates.
• Azure DevOps Integration and Trigger for ARM templates and Terraform.
• Conducted Cyber Security Training based on OWASP Top 10 for Web and Mobile application development team to reduce security vulnerability in coding phase.
• Conducted sessions towards HAST and IAST to become adaptive and agile towards security trends.
• Audits end-to-end DevOps process to meet SOA compliance.

• Architecting Microsoft Azure Solutions across multiple technologies such as Microsoft, Open Source and IBM
• Implementation and Delivery of Microsoft Azure projects
• Providing Microsoft Azure architecture collaboration with technical teams such as ERP, IBM, Digital and Software Asset Management
• Worked as a SRE to Reduce Organization Silos by implementing gradual change with leveraging automation tool
• Optimize, Monitor Applications with Azure cloud monitoring tools
• Design, develop and implement scalable distributed systems
• Architectural design of Azure Services in collaboration with IBM soft layer
• Using Bit bucket as the code repository, Packer to bake the AMI, Jenkins to integrate multiple pipeline jobs, From Artifactory to pull latest snapshot and Deploy on to respective environments
• Creating Jenkins automation jobs to provision, as well jobs to build the RPM packages, flyway DB migration, and deployments
• Splunk Dashboard enhancement had taken to high-level by creating multiple Dashboards and maintain Alerting system and reports to have full control on our applications
• While troubleshooting the issue we go with Splunk logs to track, notify/resolve the issues we come across
• Working on Jenkins, which serves as a central interaction point for all the tools/services by integrating BITBUCKET, Artifactory and PCF to automate the build jobs using Java Spring boot, Shell and Python Scripting
• Working immensely to meet the goals like Quality Delivery, Accountability, Transparency, Adaptability and Governance
• Deployed the Applications for the products include client apps on Android, iOS, and Windows
• Maintaining the whole application and infrastructure configuration, building, changing, versioning the infrastructure safely and efficiently and gained immense experience in writing configuration files to run the entire application as Infrastructure as Code (SAAS)
• Lead internal and customer meetings assisting with the ongoing evolution of technology offerings Provide technical guidance on building solutions using Azure PaaS Azure Iaas and Azure Devops
• Azure Kubernetes Services Terraform implementation
• Active Directory Migration along with MFA authentication solution with zero trust model
• ARM Templates, AZ Functions, AZ Storage (Blob, Queue, Table), Azure AD, AZ Cosmos DB
• Azure Automation with DevOps (CI CD Pipeline), PowerShell Script
• Event Hubs, App Service, Web Jobs, Azure-durable-functions
• Azure Key Vault, Application Insights, Availability test Defect free Capacity Planning
• Power BI analytic reports for a custom module performance.

• Design the CI/CD pipelines and provide support while application team facing any issues during the executing of the Azure DevOps jobs
• Working on monitoring the alerts for windows server and Function Apps on Azure cloud
• Implemented Sonarcloud tool to scan pull request code in ADO pipelines
• Developed ADO pipeline to restore SQL database from Azure cloud PROD to Dev Environment based on the developer’s request
• Resolving DEV and Ops team issue in Virtual Machines and ADO.
• Managing Service Connections and Managed Identities
• Design the CI/CD pipelines and provide support while application team facing any issues during the executing of the Azure DevOps jobs
• Working on monitoring the alerts for windows server and Function Apps on Azure cloud
• Implemented Sonarcloud tool to scan pull request code in ADO pipelines
• Increased Developer’s Productivity, Application, and Infrastructure Performance with Integration of Logs towards Splunk, Zabbix and App Insights
• Assisting in achieving Cloud Compliance for GDPR, HIPPA to maintain in line with SOX cloud
• Implementation of Shift left, Zero Trust, CIEM principal adoption for effective Security and Compliance
• Extensive Automation Work towards many Continuous Integration and Continuous Deployment process hardening in integration many tools and automating to different collaboration tools like MS teams and Slack for continuous feedback.

• Configuration, installation and documentation to client expectations
• Successful in leading a team to work on 20+ Proof of concept in delivering best possible solution to client’s requirements
• Defect free Capacity Planning, Build, Release, Configuration management and Workload management
• Driving Support team for a response and to resolve incidents reported
• Automated Setup to manage Health of servers which resulted in Infra Stability and Sanity
• Performing continuous integration with Maven, Git, Jenkins and Docker implementation
• Managing installation, configuration & maintenance, continuous integration, automation and configuration management tools
• Designing & supporting the business infrastructure as well as day-to-day support of entire IT product lines
• Coordinating with architecture, development, test, security and IT services teams for smoother execution of the project
• Involved in security of applications and automation tools with Active Directory and Security Directory server for Authentication
• Establishing & introducing continuous deployment processes and advising on best solutions
• Administering project management, team leadership & mentoring team members across projects and lending application/production support
• Responsible for Authentication for Production Applications using LDAP and Active Directory, Tivoli Identity Management
• Supervising a team of build & deployment and implementing security using SSL Protocol
• Implementing cost reduction strategies, ensuring server & service consolidation and performing migration of legacy systems into virtualized environments with Azure Iaas Migration Solutions.

• Worked as Cloud Administrator on Microsoft Azure, involved in configuring virtual machines, storage accounts, resource groups
• Good Hands on with Azure Develop, Azure Migrate, Azure Manage with Azure Iaas design
• Migrated SQL server on prems to Azure Database using Microsoft Data Migration Assistant
• Worked with different ARM templates
• Migrating with proper optimization techniques implemented with Azure Iaas
• Worked on Continuous Integration and Continuous deployment
• Container Crush Proof of concepts to modernize different Applications towards Open shift Platform– OKD
• Created and Managed Serverless handles with FunctionApp
• Managing Windows 2012 servers, troubleshooting IP issues and working with different support teams
• Using Power shell to write, debug scripts to automate the processes and do migration of VM, involving copying and creating of VHDS
• Created and Customized Build and Release Pipeline in ansible for various automation solutions
• Configuration of Microsoft DevTest Labs to migrate the virtual machines from one subscription to another subscription
• Managing day to day activity of the cloud environment, supporting development teams with their requirements
• Creating Labs, Virtual Machines along with setting up policies and using Formulas and Custom Images to deploy the network.

• Rendered services as an Infrastructure Specialist and managed servers & maintenance as well as Middleware security
• Administered hundreds of clusters with good performance tuning techniques and fewer failovers
• Performed configuration and extensively worked on Queue Managers, Listeners & Queues in effective & expressive messages for queuing & message broker requests; worked on weekly schedule maintenance & upgradation of MQ series
• Analysed Console Messages, Java Exceptions, Log Files and Traces
• Generated clusters & cluster members to implement high availability and work load management
• Executed scripting using JACL, Jython, Shell, Scripts to automate administration tasks
• Debugged the application problems while developing the application
• Troubleshot hardware & software problems and interacted with IT staff & vendors for performing complex testing, rendering support & troubleshooting functions
• Worked with Virtual Hosts, Web Sphere Variables & Shared Libraries to set-up web sphere environment
• Conducted daily administration & maintenance of the WebSphere MQ (including Queue Managers & Queues and all interconnecting channels on the servers)
• Managed WebSphere MQ set-up & configuration, WebSphere object creation and modification
• Monitored the Middleware and performed daily on-call tasks (checking error logs, failover queues, system logs) to maintain a healthy system
• Formulated & configured Local Queue Managers & Remote Queue Managers including Queues.

• Rendered services as a Middleware Specialist and managed servers & maintenance, security & certificate as well as SAP implementation for social security project
• Performed installation & configuration of WebSphere Application Server 7.0, WebSphere Portal Server, IHS, Ldap on IBM AIX right from the scratch on the new logical partitions of the new servers
• Worked on many POCs (Proof of Concepts) for migration of existing infrastructure to cloud computing; performed migration to upgraded version of WAS, LDAP to AIX 7.1, and rational tools
• Installed IBM Tivoli directory Server6.2 (LDA) and configured the LDAP server including creating instances as per the requirement, importing & exporting the Ldif files into the instances with fresh data
• Managed the Ldif file entries with LDAPsearch to add, delete & modify in the instances
• Facilitated triggering on the Queues for monitoring & automation; implemented security using SSL Protocol
• Executed remote administration of MQ objects; maintained workload across the cluster; worked on WebLogic & JBOSS set-up for a supporting project
• Deployed J2EE applications and portlets in WebSphere Application Server and Portal Server environments.

AI in Managerial Tradoffs

Creating Busines Models for AI led business

Leading Organization

Leading transformation

Crisis Management

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AI and ML technologies

Certifed from Indian Institute management to recognize my leading skills as a Class Leader