Ram Cv

Technical Program Manager/Project Manager with leading clients Amazon, Microsoft, Cisco, Bank of America.

• Ensured regulatory compliance by closely monitoring adherence to industry standards and guidelines throughout the program lifecycle for Bank of America
• Spearheaded innovative problem-solving techniques that addressed challenges head-on, resulting in effective resolution measures for Amazon on the Whole Foods Market program.
• Streamlined communication channels to facilitate efficient collaboration among team members and stakeholders at Cisco and BOA.
• Managed cross-functional teams for successful project completion within deadlines and budgets.
• Implemented agile methodologies into program management processes, increasing adaptability in dynamic engineering teams.
• Successfully managed multiple simultaneous projects while adhering to strict deadlines for application development for Teams and Office apps.
• Drove successful product feature launches by coordinating with stakeholders, managing schedules, and mitigating risks working in the UX team for Microsoft improving customer experience by 83%.

Worked as Sr.PM for British Petroleum BP based out of India and the UK.

• Delivering large programs and projects in GHS, GPO, Upstream and Downstream business for BP.
• Working for BP Account in multiple streams of Business.
• Handling team of PM's and Technical leads in the BP account working across multiple projects.
• Generating a monthly revenue of $150k across business with an account revenue margin of 33%.
• Deputed at the client location for managing concurrent projects and programs with financial values ranging up to US$450k.
• Handling about 12-14 projects and programs at an annual revenue of US$3.5M
• Implementation of projects in Clair Ridge, West Nile Delta, Tortue, ACE, Clair, Andrew and Bruce platforms for British Petroleum, UK.
• Worked on small and mid-sized projects in IT infrastructure with multiple technical teams spread across regions.
• Managing network solutions infrastructure and critical security application projects in IT infrastructure and Cloud space.
• Worked on mid-sized to large projects in Mega Data centres in EMDC/AMDC/APAC regions for BP.

Project Manager/PMO for Retail and Wealth Banking business

• Improved project efficiency by streamlining communication and collaboration between team members.
• Worked in projects for Global Standards Programme
• Programme management for large sized programs in Retail Banking and Wealth Management-RBWM business
• Programme management for projects in Commercial Banking-CMB business
• Digital Library management for project and program records
• Artifacts and Milestone tracking, reporting at portfolio level in GPMO
• Volunteer experience in implementing BTF in the Global PMO organization
• Implementation of BTF (Business Transformation Framework) for projects run across the bank as a PMO
• Identified Risk & issues at program level and reported to Portfolio Management, UK
• Handled Change delivery projects implicating the banking operations

Product Manager for multiple products working closely with development teams

• Mentored junior team members, sharing knowledge and expertise to foster professional growth in the organization.
• Handled team of 8-12 members includes direct and dotted line reportee's
• UX Product design & operations process flow for Pearson's growth markets using tools like Figma, lucid charts, smart draw.
• SFDC Service delivery management & integration with Service now and Service Cloud products for project implementation and customer centric support/ ticket management systems with Sales Force and Accenture teams
• Data analytics and business transformation projects in collaboration with IBM as an external partner
• Analyze and manage internal/ external stakeholder expectations at all levels including senior leaders as a Product Owner
• Functional and Consulting expertise to Project Management tools and all project phases including initiation, planning, development, implementation, quality & maintenance, Analytics & strategy, monitoring, delivery, control to closure.

SAP Consultant/PM for SAP SME clients in Supply Chain Industry

• Designed and implemented user-friendly dashboards for non-technical stakeholders, facilitating seamless access to critical insights.
• Assisted in developing robust data models to support complex reporting needs effectively.
• Reduced report generation time significantly through the optimization of intricate data extraction processes.
• Developed extensive documentation outlining project specifications, status updates, and final deliverables for enhanced transparency throughout project lifecycles.
• Worked as part of PMO performing resourcing, MIS reporting, data collection and analysis, coordinating, preparing MOMs, utilization tracking, Billing and Invoicing
• Defined project scope and schedule while focusing on regular and timely delivery of projects managing risks and issues

Started out of college as a campus recruit with Dell Technologies as Associate Consultant

• Championed adoption of agile methodologies within the organization, enhancing project delivery speed without compromising quality.
• Contributed to business growth by actively participating in sales presentations and product demonstrations for prospective clients.
• Optimized network performance by monitoring traffic patterns, implementing caching policies, and upgrading hardware components as needed.
• Leveraged cloud computing resources effectively to scale up infrastructure during periods of high demand.
• Streamlined project management for better team coordination and faster completion times.
• Collaborated with cross-functional teams to develop integrated systems that increased productivity.