MBA IN OPERATION & SUPPLY CHAIN MANAGEMENT AND DYNAMIC PROFESSIONAL WITH 12+ YEARS OF EXPERIENCE IN WAREHOUSE OPERATION , SUPPLY CHAIN, E-COMMECRCE OPERATION,WORKS IN WAREHOUSE OPERATION (INWARD, PUT AWAY, INVENTORY, PICKING,DISPATCH & RTV). PROFICIENT IN EXCEL & ERP SOFTWARES.
Overview
13
13
years of professional experience
Work History
Senior Executvie
LACOSTE (SPORTS & LEISURE APPAREL LTD.)
06.2022 - Current
Oversee end-to-end supply chain operations for offline and online channels of the LACOSTE brand, ensuring efficient and timely delivery of products
Manage all aspects of warehouse management, including inventory control through physical and cycle counts, audits, and stock gap analysis
Successfully coordinate stock movement, seasonal launches, product launches, and end-of-season stock fulfillment for new boutique openings, ensuring timely completion
Ensure merchandise availability and visibility on various online channels, including Myntra, Tata Cliq, Amazon and Ajio
Play a key role in financial reconciliation of online channels, dispute settlement and tickets closure, ensuring accurate and timely resolution
Drive software and process improvements for order fulfillment, contributing to increase efficiency and customer satisfaction
Monitor transactional and revenue performance, providing strategic recommendations to top management for maximizing top-line growth
Monitor the performance of supply chain partners, ensuring adherence to service level agreements and negotiating cost-effective solutions
Generate MIS reports and identify critical SKUs based on boutique sales, facilitating data-driven decision making
Monitor and address product quality complaints, collaborating with the quality team to ensure customer satisfaction
Ensure compliance with packaging standards and company requirements
Manage vendor relationships related to transportation, product packaging, storage, distribution, and payment processes, optimizing delivery times and minimizing transport costs
Oversaw and managed various departments of warehouse operations, including inward, dispatch, and RTV, ensuring smooth and efficient processes
Collaborated closely with the sourcing and production team to plan and execute the inward activities, aligning with the ASN plan and management guidelines.
Senior Executvie
BIBA APPARELS FASHION LTD.
04.2018 - 05.2022
Supervised and performed inventory activities, such as consolidation, cycle count, bin/carton movement, RSL and new load, physical verification, aisle integration, and picking/dispatch audit, adhering to management guidelines
Scheduled and observed daily operational activities, including shipment receiving, quality inspection, scanning, put away, and MRN, to maintain productivity levels and optimal resource utilization
Recruited and trained staff to ensure error-free inward and effective inventory control, facilitating a smooth flow of work without delays
Assessed daily GRN reports and ensured timely completion of material receiving and put away in the system
Conducted regular checks to compare physical (WMS) inward with system (Navision) MRN to avoid any inventory mismatch
Analyzed booked ASN versus delivery shipments and shared improvement suggestions with the concerned team for smooth operations
Verified stock supplied by vendors and generated daily put-away summaries to ensure proper storage
Coordinated with vendors for query resolution, material storage, quality inspection, scanning, and providing MRNs
Motivated and educated the team to achieve 100% inward efficiency and error-free operations
Proficient in Microsoft Navision 2016 and WMS software ERP package
Created and maintained daily MIS reports, sharing them with management and the concerned team on a daily basis
Executed and supervised dispatches across 230 EBOs, 225 MBOs, and various locations, ensuring timely and accurate delivery
Handled the movement of export orders, including special picking, QC, and packing as per buyer requirements
Managed order fulfillment for e-commerce platforms like Myntra, Flipkart, Amazon, and Ajio, including slot management and delivery
Averaged daily dispatches of 35K, maintaining efficiency and meeting customer demands
Conducted picking of orders based on defined plans for EBOs, MBOs, and buyers, ensuring accuracy and timely delivery
Managed transfers, billing, paperwork, and file keeping associated with dispatch operations
Actively involved in picking, packing, and handing over orders to couriers, ensuring proper packaging and documentation
Utilized cross-dock operations for export and bulk orders, optimizing efficiency and reducing handling time
Participated in external and internal audits, ensuring compliance with established standards and procedures
Executed inbound operations, collaborating with vendors to ensure efficient storage and scanning of goods, resulting in streamlined inventory management processes
Coordinated with team members and vendor representatives to inspect, count, and put away inwarded goods, maintaining accuracy and timeliness in the process
Completed Material Receipt Note (MRN) and documentation processes, ensuring proper recording and documentation of all incoming goods
Maintained clear and effective communication with team members and vendors, facilitating smooth coordination and collaboration
Implemented best practices for scanning and put away processes, optimizing efficiency and minimizing errors
Ensured consistency and accuracy in all documentation and reporting, adhering to company standards and guidelines
Avoided industry-specific jargon, using clear and concise language to communicate responsibilities and achievements
Diligently proofread all documentation and reports, ensuring they were error-free and accurately reflected the activities and outcomes of the inbound operations.
Executive
BIBA APPARELS PVT LTD.
08.2016 - 03.2018
Successfully managed warehouse operations for 25 stores, overseeing the receipt, storage, and dispatch of incoming items, ensuring efficient and organized processes
Coordinated and supervised a team of 40 employees, ensuring smooth daily operations and timely completion of tasks
Developed and implemented streamlined processes for stock transfer to other states, including the preparation of way bills (road permits), resulting in improved efficiency and compliance
Maintained effective communication and coordination with branch managers, accounts department, and other stakeholders, ensuring timely payment collection and accurate billing
Generated comprehensive reports on a daily, weekly, monthly, and yearly basis using Excel and relevant software, providing valuable insights for decision-making and performance evaluation
Monitored stock levels and optimized storage space, ensuring products were stocked correctly and safely, minimizing damage and loss
Planned and coordinated the recruitment and training of warehouse staff, fostering a skilled and motivated team
Regularly evaluated staff performance and progress, providing feedback and implementing necessary training and development initiatives.
Warehouse Incharge (April-2014 to Mar-2016) and Supervisor (Aug-2011 to Mar-2014)
PB RETAIL PVT LTD (BRAND - MY MART)
New Delhi
08.2011 - 03.2016
Successfully managed warehouse operations for 25 stores, overseeing the receipt, storage, and dispatch of incoming items, ensuring efficient and organized processes.
Coordinated and supervised a team of 40 employees, ensuring smooth daily operations and timely completion of tasks.
Developed and implemented streamlined processes for stock transfer to other states, including the preparation of way bills (road permits), resulting in improved efficiency and compliance.
Maintained effective communication and coordination with branch managers, accounts department, and other stakeholders, ensuring timely payment collection and accurate billing.
Generated comprehensive reports on a daily, weekly, monthly, and yearly basis using Excel and relevant software, providing valuable insights for decision-making and performance evaluation.
Monitored stock levels and optimized storage space, ensuring products were stocked correctly and safely, minimizing damage and loss.
Planned and coordinated the recruitment and training of warehouse staff, fostering a skilled and motivated team.
Regularly evaluated staff performance and progress, providing feedback and implementing necessary training and development initiatives.
Education
MBA/PGDBM -
NATIONAL INSTITUTE OF MANAGEMENT SOLUTION
12.2018
Graduation -
CMJ UNIVERSITY
Intermediate -
JANTA INTER COLLEGE
High School -
JANTA INTER COLLEGE
Skills
Planning
Organizing
Leading & Analysis
Continuous Improvement
Process Improvement
Technical Understanding
Troubleshooting
Team Building
Problem Solving
Inventory Control
MIS
Daily Reporting
Reconciliation
Marketplace Management
WAREHOUSE OPERATION
SUPPLY CHAIN MANAGEMENT
ECOMMERCE OPERATION
WMS
NAVISION
AX
GENESIS ERP RETAIL SOFTWARE
TALLY
BUSY BIN
WIZAPPS
MICROSOFT SUITE
References
References available upon request.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full Time
Work Location
RemoteOn-Site
Important To Me
Company CultureWork-life balanceCareer advancementPaid sick leaveHealthcare benefitsPaid time off4-day work weekTeam Building / Company RetreatsFlexible work hoursWork from home optionPersonal development programs
Software
SOFTWARE SKILLS: WMS, NAVISION, AX GENESIS ERP RETAIL SOFTWARE, TALLY, BUSY BIN, WIZAPPS & MICROSOFT SUITE
Interests
E-COMMERCE OPERATION & SUPPLY CHAIN
Timeline
Senior Executvie
LACOSTE (SPORTS & LEISURE APPAREL LTD.)
06.2022 - Current
Senior Executvie
BIBA APPARELS FASHION LTD.
04.2018 - 05.2022
Executive
BIBA APPARELS PVT LTD.
08.2016 - 03.2018
Warehouse Incharge (April-2014 to Mar-2016) and Supervisor (Aug-2011 to Mar-2014)
Manager Business Process Excellence at Lacoste- Sports and Leisure Apparel LtdManager Business Process Excellence at Lacoste- Sports and Leisure Apparel Ltd