SOFTWARE SKILLS: WMS, NAVISION, AX GENESIS ERP RETAIL SOFTWARE, TALLY, BUSY BIN, WIZAPPS & MICROSOFT SUITE
RAM KUMAR
DELHI/NCR
Summary
MBA IN OPERATION & SUPPLY CHAIN MANAGEMENT AND DYNAMIC PROFESSIONAL WITH 12+ YEARS OF EXPERIENCE IN WAREHOUSE OPERATION , SUPPLY CHAIN, E-COMMECRCE OPERATION,WORKS IN WAREHOUSE OPERATION (INWARD, PUT AWAY, INVENTORY, PICKING,DISPATCH & RTV). PROFICIENT IN EXCEL & ERP SOFTWARES.
Overview
13
13
years of professional experience
Work History
Senior Executvie
LACOSTE (SPORTS & LEISURE APPAREL LTD.)
06.2022 - Current
- Oversee end-to-end supply chain operations for offline and online channels of the LACOSTE brand, ensuring efficient and timely delivery of products
- Manage all aspects of warehouse management, including inventory control through physical and cycle counts, audits, and stock gap analysis
- Successfully coordinate stock movement, seasonal launches, product launches, and end-of-season stock fulfillment for new boutique openings, ensuring timely completion
- Ensure merchandise availability and visibility on various online channels, including Myntra, Tata Cliq, Amazon and Ajio
- Play a key role in financial reconciliation of online channels, dispute settlement and tickets closure, ensuring accurate and timely resolution
- Drive software and process improvements for order fulfillment, contributing to increase efficiency and customer satisfaction
- Monitor transactional and revenue performance, providing strategic recommendations to top management for maximizing top-line growth
- Monitor the performance of supply chain partners, ensuring adherence to service level agreements and negotiating cost-effective solutions
- Generate MIS reports and identify critical SKUs based on boutique sales, facilitating data-driven decision making
- Monitor and address product quality complaints, collaborating with the quality team to ensure customer satisfaction
- Ensure compliance with packaging standards and company requirements
- Manage vendor relationships related to transportation, product packaging, storage, distribution, and payment processes, optimizing delivery times and minimizing transport costs
- Oversaw and managed various departments of warehouse operations, including inward, dispatch, and RTV, ensuring smooth and efficient processes
- Collaborated closely with the sourcing and production team to plan and execute the inward activities, aligning with the ASN plan and management guidelines.
Senior Executvie
BIBA APPARELS FASHION LTD.
04.2018 - 05.2022
- Supervised and performed inventory activities, such as consolidation, cycle count, bin/carton movement, RSL and new load, physical verification, aisle integration, and picking/dispatch audit, adhering to management guidelines
- Scheduled and observed daily operational activities, including shipment receiving, quality inspection, scanning, put away, and MRN, to maintain productivity levels and optimal resource utilization
- Recruited and trained staff to ensure error-free inward and effective inventory control, facilitating a smooth flow of work without delays
- Assessed daily GRN reports and ensured timely completion of material receiving and put away in the system
- Conducted regular checks to compare physical (WMS) inward with system (Navision) MRN to avoid any inventory mismatch
- Analyzed booked ASN versus delivery shipments and shared improvement suggestions with the concerned team for smooth operations
- Verified stock supplied by vendors and generated daily put-away summaries to ensure proper storage
- Coordinated with vendors for query resolution, material storage, quality inspection, scanning, and providing MRNs
- Motivated and educated the team to achieve 100% inward efficiency and error-free operations
- Proficient in Microsoft Navision 2016 and WMS software ERP package
- Created and maintained daily MIS reports, sharing them with management and the concerned team on a daily basis
- Executed and supervised dispatches across 230 EBOs, 225 MBOs, and various locations, ensuring timely and accurate delivery
- Handled the movement of export orders, including special picking, QC, and packing as per buyer requirements
- Managed order fulfillment for e-commerce platforms like Myntra, Flipkart, Amazon, and Ajio, including slot management and delivery
- Averaged daily dispatches of 35K, maintaining efficiency and meeting customer demands
- Conducted picking of orders based on defined plans for EBOs, MBOs, and buyers, ensuring accuracy and timely delivery
- Managed transfers, billing, paperwork, and file keeping associated with dispatch operations
- Actively involved in picking, packing, and handing over orders to couriers, ensuring proper packaging and documentation
- Utilized cross-dock operations for export and bulk orders, optimizing efficiency and reducing handling time
- Participated in external and internal audits, ensuring compliance with established standards and procedures
- Executed inbound operations, collaborating with vendors to ensure efficient storage and scanning of goods, resulting in streamlined inventory management processes
- Coordinated with team members and vendor representatives to inspect, count, and put away inwarded goods, maintaining accuracy and timeliness in the process
- Completed Material Receipt Note (MRN) and documentation processes, ensuring proper recording and documentation of all incoming goods
- Maintained clear and effective communication with team members and vendors, facilitating smooth coordination and collaboration
- Implemented best practices for scanning and put away processes, optimizing efficiency and minimizing errors
- Ensured consistency and accuracy in all documentation and reporting, adhering to company standards and guidelines
- Avoided industry-specific jargon, using clear and concise language to communicate responsibilities and achievements
- Diligently proofread all documentation and reports, ensuring they were error-free and accurately reflected the activities and outcomes of the inbound operations.
Executive
BIBA APPARELS PVT LTD.
08.2016 - 03.2018
- Successfully managed warehouse operations for 25 stores, overseeing the receipt, storage, and dispatch of incoming items, ensuring efficient and organized processes
- Coordinated and supervised a team of 40 employees, ensuring smooth daily operations and timely completion of tasks
- Developed and implemented streamlined processes for stock transfer to other states, including the preparation of way bills (road permits), resulting in improved efficiency and compliance
- Maintained effective communication and coordination with branch managers, accounts department, and other stakeholders, ensuring timely payment collection and accurate billing
- Generated comprehensive reports on a daily, weekly, monthly, and yearly basis using Excel and relevant software, providing valuable insights for decision-making and performance evaluation
- Monitored stock levels and optimized storage space, ensuring products were stocked correctly and safely, minimizing damage and loss
- Planned and coordinated the recruitment and training of warehouse staff, fostering a skilled and motivated team
- Regularly evaluated staff performance and progress, providing feedback and implementing necessary training and development initiatives.
Warehouse Incharge (April-2014 to Mar-2016) and Supervisor (Aug-2011 to Mar-2014)
PB RETAIL PVT LTD (BRAND - MY MART)
New Delhi
08.2011 - 03.2016
- Successfully managed warehouse operations for 25 stores, overseeing the receipt, storage, and dispatch of incoming items, ensuring efficient and organized processes.
- Coordinated and supervised a team of 40 employees, ensuring smooth daily operations and timely completion of tasks.
- Developed and implemented streamlined processes for stock transfer to other states, including the preparation of way bills (road permits), resulting in improved efficiency and compliance.
- Maintained effective communication and coordination with branch managers, accounts department, and other stakeholders, ensuring timely payment collection and accurate billing.
- Generated comprehensive reports on a daily, weekly, monthly, and yearly basis using Excel and relevant software, providing valuable insights for decision-making and performance evaluation.
- Monitored stock levels and optimized storage space, ensuring products were stocked correctly and safely, minimizing damage and loss.
- Planned and coordinated the recruitment and training of warehouse staff, fostering a skilled and motivated team.
- Regularly evaluated staff performance and progress, providing feedback and implementing necessary training and development initiatives.
Education
MBA/PGDBM -
NATIONAL INSTITUTE OF MANAGEMENT SOLUTION
12.2018
Graduation -
CMJ UNIVERSITY
Intermediate -
JANTA INTER COLLEGE
High School -
JANTA INTER COLLEGE
Skills
- Planning
- Organizing
- Leading & Analysis
- Continuous Improvement
- Process Improvement
- Technical Understanding
- Troubleshooting
- Team Building
- Problem Solving
- Inventory Control
- MIS
- Daily Reporting
- Reconciliation
- Marketplace Management
- WAREHOUSE OPERATION
- SUPPLY CHAIN MANAGEMENT
- ECOMMERCE OPERATION
- WMS
- NAVISION
- AX
- GENESIS ERP RETAIL SOFTWARE
- TALLY
- BUSY BIN
- WIZAPPS
- MICROSOFT SUITE
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeLocation Preference
RemoteOn-SiteImportant To Me
Company CultureWork-life balanceCareer advancementPaid sick leaveHealthcare benefitsPaid time off4-day work weekTeam Building / Company RetreatsFlexible work hoursWork from home optionPersonal development programsSoftware
Interests
E-COMMERCE OPERATION & SUPPLY CHAIN
Timeline
Senior Executvie
LACOSTE (SPORTS & LEISURE APPAREL LTD.)
06.2022 - Current
Senior Executvie
BIBA APPARELS FASHION LTD.
04.2018 - 05.2022
Executive
BIBA APPARELS PVT LTD.
08.2016 - 03.2018
Warehouse Incharge (April-2014 to Mar-2016) and Supervisor (Aug-2011 to Mar-2014)
PB RETAIL PVT LTD (BRAND - MY MART)
08.2011 - 03.2016
MBA/PGDBM -
NATIONAL INSTITUTE OF MANAGEMENT SOLUTION
Graduation -
CMJ UNIVERSITY
Intermediate -
JANTA INTER COLLEGE
High School -
JANTA INTER COLLEGE