Summary
Overview
Work History
Education
Skills
References
Work Availability
Work Preference
Software
Interests
Timeline
Generic
RAM KUMAR

RAM KUMAR

DELHI/NCR

Summary

MBA IN OPERATION & SUPPLY CHAIN MANAGEMENT AND DYNAMIC PROFESSIONAL WITH 12+ YEARS OF EXPERIENCE IN WAREHOUSE OPERATION , SUPPLY CHAIN, E-COMMECRCE OPERATION,WORKS IN WAREHOUSE OPERATION (INWARD, PUT AWAY, INVENTORY, PICKING,DISPATCH & RTV). PROFICIENT IN EXCEL & ERP SOFTWARES.

Overview

13
13
years of professional experience

Work History

Senior Executvie

LACOSTE (SPORTS & LEISURE APPAREL LTD.)
06.2022 - Current
  • Oversee end-to-end supply chain operations for offline and online channels of the LACOSTE brand, ensuring efficient and timely delivery of products
  • Manage all aspects of warehouse management, including inventory control through physical and cycle counts, audits, and stock gap analysis
  • Successfully coordinate stock movement, seasonal launches, product launches, and end-of-season stock fulfillment for new boutique openings, ensuring timely completion
  • Ensure merchandise availability and visibility on various online channels, including Myntra, Tata Cliq, Amazon and Ajio
  • Play a key role in financial reconciliation of online channels, dispute settlement and tickets closure, ensuring accurate and timely resolution
  • Drive software and process improvements for order fulfillment, contributing to increase efficiency and customer satisfaction
  • Monitor transactional and revenue performance, providing strategic recommendations to top management for maximizing top-line growth
  • Monitor the performance of supply chain partners, ensuring adherence to service level agreements and negotiating cost-effective solutions
  • Generate MIS reports and identify critical SKUs based on boutique sales, facilitating data-driven decision making
  • Monitor and address product quality complaints, collaborating with the quality team to ensure customer satisfaction
  • Ensure compliance with packaging standards and company requirements
  • Manage vendor relationships related to transportation, product packaging, storage, distribution, and payment processes, optimizing delivery times and minimizing transport costs
  • Oversaw and managed various departments of warehouse operations, including inward, dispatch, and RTV, ensuring smooth and efficient processes
  • Collaborated closely with the sourcing and production team to plan and execute the inward activities, aligning with the ASN plan and management guidelines.

Senior Executvie

BIBA APPARELS FASHION LTD.
04.2018 - 05.2022
  • Supervised and performed inventory activities, such as consolidation, cycle count, bin/carton movement, RSL and new load, physical verification, aisle integration, and picking/dispatch audit, adhering to management guidelines
  • Scheduled and observed daily operational activities, including shipment receiving, quality inspection, scanning, put away, and MRN, to maintain productivity levels and optimal resource utilization
  • Recruited and trained staff to ensure error-free inward and effective inventory control, facilitating a smooth flow of work without delays
  • Assessed daily GRN reports and ensured timely completion of material receiving and put away in the system
  • Conducted regular checks to compare physical (WMS) inward with system (Navision) MRN to avoid any inventory mismatch
  • Analyzed booked ASN versus delivery shipments and shared improvement suggestions with the concerned team for smooth operations
  • Verified stock supplied by vendors and generated daily put-away summaries to ensure proper storage
  • Coordinated with vendors for query resolution, material storage, quality inspection, scanning, and providing MRNs
  • Motivated and educated the team to achieve 100% inward efficiency and error-free operations
  • Proficient in Microsoft Navision 2016 and WMS software ERP package
  • Created and maintained daily MIS reports, sharing them with management and the concerned team on a daily basis
  • Executed and supervised dispatches across 230 EBOs, 225 MBOs, and various locations, ensuring timely and accurate delivery
  • Handled the movement of export orders, including special picking, QC, and packing as per buyer requirements
  • Managed order fulfillment for e-commerce platforms like Myntra, Flipkart, Amazon, and Ajio, including slot management and delivery
  • Averaged daily dispatches of 35K, maintaining efficiency and meeting customer demands
  • Conducted picking of orders based on defined plans for EBOs, MBOs, and buyers, ensuring accuracy and timely delivery
  • Managed transfers, billing, paperwork, and file keeping associated with dispatch operations
  • Actively involved in picking, packing, and handing over orders to couriers, ensuring proper packaging and documentation
  • Utilized cross-dock operations for export and bulk orders, optimizing efficiency and reducing handling time
  • Participated in external and internal audits, ensuring compliance with established standards and procedures
  • Executed inbound operations, collaborating with vendors to ensure efficient storage and scanning of goods, resulting in streamlined inventory management processes
  • Coordinated with team members and vendor representatives to inspect, count, and put away inwarded goods, maintaining accuracy and timeliness in the process
  • Completed Material Receipt Note (MRN) and documentation processes, ensuring proper recording and documentation of all incoming goods
  • Maintained clear and effective communication with team members and vendors, facilitating smooth coordination and collaboration
  • Implemented best practices for scanning and put away processes, optimizing efficiency and minimizing errors
  • Ensured consistency and accuracy in all documentation and reporting, adhering to company standards and guidelines
  • Avoided industry-specific jargon, using clear and concise language to communicate responsibilities and achievements
  • Diligently proofread all documentation and reports, ensuring they were error-free and accurately reflected the activities and outcomes of the inbound operations.

Executive

BIBA APPARELS PVT LTD.
08.2016 - 03.2018
  • Successfully managed warehouse operations for 25 stores, overseeing the receipt, storage, and dispatch of incoming items, ensuring efficient and organized processes
  • Coordinated and supervised a team of 40 employees, ensuring smooth daily operations and timely completion of tasks
  • Developed and implemented streamlined processes for stock transfer to other states, including the preparation of way bills (road permits), resulting in improved efficiency and compliance
  • Maintained effective communication and coordination with branch managers, accounts department, and other stakeholders, ensuring timely payment collection and accurate billing
  • Generated comprehensive reports on a daily, weekly, monthly, and yearly basis using Excel and relevant software, providing valuable insights for decision-making and performance evaluation
  • Monitored stock levels and optimized storage space, ensuring products were stocked correctly and safely, minimizing damage and loss
  • Planned and coordinated the recruitment and training of warehouse staff, fostering a skilled and motivated team
  • Regularly evaluated staff performance and progress, providing feedback and implementing necessary training and development initiatives.

Warehouse Incharge (April-2014 to Mar-2016) and Supervisor (Aug-2011 to Mar-2014)

PB RETAIL PVT LTD (BRAND - MY MART)
New Delhi
08.2011 - 03.2016
  • Successfully managed warehouse operations for 25 stores, overseeing the receipt, storage, and dispatch of incoming items, ensuring efficient and organized processes.
  • Coordinated and supervised a team of 40 employees, ensuring smooth daily operations and timely completion of tasks.
  • Developed and implemented streamlined processes for stock transfer to other states, including the preparation of way bills (road permits), resulting in improved efficiency and compliance.
  • Maintained effective communication and coordination with branch managers, accounts department, and other stakeholders, ensuring timely payment collection and accurate billing.
  • Generated comprehensive reports on a daily, weekly, monthly, and yearly basis using Excel and relevant software, providing valuable insights for decision-making and performance evaluation.
  • Monitored stock levels and optimized storage space, ensuring products were stocked correctly and safely, minimizing damage and loss.
  • Planned and coordinated the recruitment and training of warehouse staff, fostering a skilled and motivated team.
  • Regularly evaluated staff performance and progress, providing feedback and implementing necessary training and development initiatives.

Education

MBA/PGDBM -

NATIONAL INSTITUTE OF MANAGEMENT SOLUTION
12.2018

Graduation -

CMJ UNIVERSITY

Intermediate -

JANTA INTER COLLEGE

High School -

JANTA INTER COLLEGE

Skills

  • Planning
  • Organizing
  • Leading & Analysis
  • Continuous Improvement
  • Process Improvement
  • Technical Understanding
  • Troubleshooting
  • Team Building
  • Problem Solving
  • Inventory Control
  • MIS
  • Daily Reporting
  • Reconciliation
  • Marketplace Management
  • WAREHOUSE OPERATION
  • SUPPLY CHAIN MANAGEMENT
  • ECOMMERCE OPERATION
  • WMS
  • NAVISION
  • AX
  • GENESIS ERP RETAIL SOFTWARE
  • TALLY
  • BUSY BIN
  • WIZAPPS
  • MICROSOFT SUITE

References

References available upon request.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Work Preference

Work Type

Full Time

Work Location

RemoteOn-Site

Important To Me

Company CultureWork-life balanceCareer advancementPaid sick leaveHealthcare benefitsPaid time off4-day work weekTeam Building / Company RetreatsFlexible work hoursWork from home optionPersonal development programs

Software

SOFTWARE SKILLS: WMS, NAVISION, AX GENESIS ERP RETAIL SOFTWARE, TALLY, BUSY BIN, WIZAPPS & MICROSOFT SUITE

Interests

E-COMMERCE OPERATION & SUPPLY CHAIN

Timeline

Senior Executvie

LACOSTE (SPORTS & LEISURE APPAREL LTD.)
06.2022 - Current

Senior Executvie

BIBA APPARELS FASHION LTD.
04.2018 - 05.2022

Executive

BIBA APPARELS PVT LTD.
08.2016 - 03.2018

Warehouse Incharge (April-2014 to Mar-2016) and Supervisor (Aug-2011 to Mar-2014)

PB RETAIL PVT LTD (BRAND - MY MART)
08.2011 - 03.2016

MBA/PGDBM -

NATIONAL INSTITUTE OF MANAGEMENT SOLUTION

Graduation -

CMJ UNIVERSITY

Intermediate -

JANTA INTER COLLEGE

High School -

JANTA INTER COLLEGE
RAM KUMAR