Summary
Overview
Work History
Education
Skills
Websites
Certification
Languages
Timeline
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Ram Manjjonaath

Ram Manjjonaath

Bangalore

Summary

A seasoned Information Security Consultant with over 20 years of expertise in providing comprehensive IT security solutions. Leader in supporting and maintaining enterprise-wide security solutions in multi-region infrastructures. Adept at incident management, risk identification, and proactive enhancement of information security measures

Overview

20
20
years of professional experience
1
1
Certification

Work History

Sr. Security Consultant

Kyndryl Solutions Pvt. Ltd.
Bangalore
02.2014 - Current
  • Accomplished technology professional with a proven track record in Information Security Governance, Risk, and Compliance
  • Proficient in identifying and addressing control gaps, with a focus on designing and implementing controls to meet stringent regulatory requirements such as HIPAA Regulations
  • Adept at revising technical specifications and Customer Security Directive (CSD), in collaboration with clients
  • Demonstrated expertise as an Audit Focal, facilitating seamless communication and data delivery for both customer and internal audits
  • Skilled in maintaining operational metrics at audit-ready levels and ensuring compliance with security calendars
  • Acted as liaising officer between technical teams and clients, managing issues, risks, downtime requests, and technical specifications effectively
  • Excelled in leadership roles, handling escalations, providing solutions, and driving teams to achieve desired outcomes
  • Led initiatives in security inventory management and collaborated with Identity and Access Management (IAM) teams, to implement primary and secondary controls, ensuring timely execution of IAM tasks and adherence to security protocols
  • With a proven track record of delivering results and fostering collaborative environments, I am dedicated to driving excellence in Information Security Governance, Risk and Compliance initiatives such as the following
  • Control Gap Identification and Closure, HIPAA Regulatory Compliance, Audit Management, Security Operations, Operational Metrics Optimization, Proactive Security Calendar Management, Security Inventory Management, Identity and Access Management (IAM), Client Relationship Management, Client Collaboration and Documentations.

Associate Manager

Mindtree Ltd.
Bangalore
04.2008 - 02.2014
  • Experienced Associate Manager in Information Management and Technical Services, with a diverse background spanning from subject matter expertise to team leadership roles
  • Demonstrated versatility in managing various projects, ranging from providing Level 2 technical support for VMWare Licensing to Netezza Server Support, and overseeing Level 2 Application Support
  • Adept at navigating complex technical environments, with a proven track record of effectively leading teams and delivering high-quality support services.

Sr. Technical Support Engineer

Hewlett-Packard Global Soft Ltd.
Bangalore
02.2005 - 04.2008
  • Provided comprehensive technical assistance to North American end-users of HP Desktops as Desktop Support Engineer
  • Addressed queries related to Windows Operating Systems and hardware-related issues
  • Through dedication and expertise, I progressed to the role of Senior Technical Support Engineer, where I continued to excel in resolving complex technical challenges
  • Leveraged my extensive knowledge and expertise and subsequently I advanced to the position of Subject Matter Expert to provide invaluable guidance and support to both colleagues and clients.

Technical Support Representative

Khoday Contact Center
Bangalore
06.2004 - 02.2005
  • As a Technical Support Representative, I specialized in assisting end-users of a UK-based internet service provider with both narrowband and broadband technical support
  • Leveraging my expertise, I provided effective troubleshooting and guidance to ensure seamless connectivity and resolution of technical issues
  • My dedication to delivering exceptional customer service enabled me to effectively address diverse concerns related to internet connectivity and optimize user experiences.

Education

BSc Electronics -

University of Mysore
10.2002

Skills

  • InfoSec Standards
  • Security Governance
  • Risk and Compliance
  • ISO27001 Security Framework
  • ISMS
  • IT Controls
  • IT Risk Management
  • GDPR
  • HIPAA
  • Incident Management
  • Security Audits
  • Cloud Security
  • Compliance Management
  • Access Control
  • Incident Response
  • Cybersecurity
  • Risk Management

Websites

Certification

  • Certified Information Security Manager (CISM), 07/2023 - Present
  • Certified Risk Manager, 07/2018 - Present
  • Information Security Management System ISO/IEC 27001:2013 Lead Auditor, 11/2018 - 11/2023
  • Professional Cloud Security Manager, 12/2019 - Present
  • ITIL V3 Foundation, 02/2011 - Present

Languages

  • English, Full Professional Proficiency
  • Kannada, Native or Bilingual Proficiency
  • Hindi, Full Professional Proficiency

Timeline

Sr. Security Consultant

Kyndryl Solutions Pvt. Ltd.
02.2014 - Current

Associate Manager

Mindtree Ltd.
04.2008 - 02.2014

Sr. Technical Support Engineer

Hewlett-Packard Global Soft Ltd.
02.2005 - 04.2008

Technical Support Representative

Khoday Contact Center
06.2004 - 02.2005

BSc Electronics -

University of Mysore

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Ram Manjjonaath