Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
RAM OJHA

RAM OJHA

General Manager – Sales

Summary

Dynamic leader with a proven track record at Alphagoods Fresh Private Limited, adept in strategic planning and sales development. Excels in fostering client relationships and leading cross-functional teams to exceed sales targets by 30%. Skilled in negotiation and staff training, ensuring operational excellence and profitability.

Overview

16
16
years of professional experience

Work History

General Manager – Sales

Alphagoods fresh private limited
11.2024 - Current

Strategy and Planning.

Team Leadership and Management.

Sales Operations.

Customer Relationship Management.

Product Management

  • Develop and implement product launch strategies for imported and gourmet food in the market.
  • Making a launch plan and distributor management pan-India.
  • Introduced the brand in all modern trade, such as Reliance, Nature's Basket, Lee Marche, Modern Bazar, Spencers, Haiko, Food Story, Food Square, and A+ Store.
  • Introduced brands in quick commerce like Zepto, Blinkit, and Swiggy.
  • Manage product pricing and promotions.
  • Ensure product availability and inventory levels.
  • Manage distribution channels and logistics.
  • Negotiate contracts with suppliers and distributors.
  • Develop and implement marketing campaigns to promote products.
  • Comply with all relevant regulations and standards.
  • Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
  • Developed and implemented operational strategies to improve efficiency, reduce costs, and maximize customer satisfaction.
  • Built and maintained loyal, long-term customer relationships through effective account management.
  • Forecasted customer demand to set prices or credit terms for goods or services.
  • Formed and sustained strategic relationships with clients.
  • Developed marketing strategies designed to increase brand awareness within target markets.
  • Created effective business plans to focus strategic decisions on long-term objectives.
  • Tracked monthly sales to generate reports for business development planning.
  • Implemented successful business strategies to increase revenue and target new markets.
  • Analyzed market trends to inform business decisions and strategies.

Assistant General Manager-Buying and Merchandising

Ospree Duty Free - Adani Airport Retail
Mumbai
12.2022 - 11.2024
  • Prepared and analyzed financial reports to inform budgeting and financial planning.
  • Responsible for Category Management of Confectionery, Tobacco, Electronics, Toys, Destination, and Supermarket categories.
  • Delivered 300 cr business in FY 23-24 with a 60% gross margin delivery.
  • Launch a new brand and increase the margin by 55% to 60% with the right negotiation and reduced costs.
  • I visited Singapore and Cannes for the TFWA to introduce a new brand from the international market and create a unique assortment in Indian travel retail.
  • Opened a brand new Technospree at Adani Airport.

National Category Manager

Spencer’s Retail Limited
Kolkata
12.2018 - 12.2022
  • Delivering P&L of our category, home care and processed food, as well as sales and margin, as per the desired AOP of 22%.
  • Assortment and New Product Development Management.
  • Vendor negotiation and TOT finalization with HUL, PNG, Godrej, Dabur, Mondelez, Perfetti, etc.
  • Implementation of strategic initiatives, promo and visibility strategy, vendor strategy, and category strategy
  • Deliver sales growth (volume and value), profitability, and inventory turns for the category.
  • Marketing plan of category activity with ATL and BTL lines, product and price benchmarking, competitive promotions, and offers analysis.
  • Seasonal activity planning for increasing penetration and customer engagement.

Deputy Manager- Retail (Operations & Merchandise)

Delhi Duty Free Services Pvt. Ltd.
06.2010 - 12.2018
  • Handling all the merchandising plans of liquor, tobacco, confectionery, and fashion categories.
  • Responsible for planning, implementing, and executing the floor planogram.
  • Merchandising must be done according to the planogram and with the supplier’s satisfaction.
  • MIS, sales analysis figures, and profits.
  • Forecasting future sales and profits.
  • Planning stock levels, moving stock, and marketing to ensure that best-selling products are always available.
  • FSN Analysis.
  • Oversaw budgeting responsibilities, reducing costs and increasing margins.
  • Analyzed sales data to identify trends and adjust strategies accordingly.
  • Analyzed business performance data and forecasted business results for upper management.
  • Visiting suppliers and stores to discuss how products are selling.
  • Improving the skills of the team by regular updates, training, and development.
  • Implementation and execution of in-store promotions and mega promotions.
  • Work closely with the logistics department for stock procurement and customs clearance.

Shift Manager

SSP The Food Travel Experts
07.2008 - 06.2010
  • Responsible for sales target achievement, customer service, staff management, stock upkeep, billing, and cash management.
  • Promotional activities in the store, which can attract customers, result in maximizing sales.
  • Supervision, performance tracking, inventory management, and handling and solving customer queries effectively for the entire store.
  • Improving the skills of the team by regular updates, training, and development.
  • Responsible for supplying all required materials on a daily basis.
  • Prepared reports and other performance analysis papers.

Education

Executive program - Business Management

IIM Kolkata

Post Graduate Diploma - Retail Management

Bhartiya Vidya Bhawan
New Delhi

Bachelor - journalism

M.C.R.P.V.
Bhopal

Graduation (B.Sc. Hons) -

V.B.U.
Hazaribagh

Certification - The Fundamentals of Digital Marketing

Skills

  • Sales Development
  • Marketing
  • Promotions
  • Visual merchandising
  • Customer Focus
  • Tracking budget expenses
  • Pricing
  • Vendor relationship
  • Staffing
  • Results Driven
  • Strategic planning
  • Management Proficiency
  • Client relationships
  • Advertising and marketing
  • Branding
  • Training and coaching
  • Leadership
  • Cross-functional team management
  • Distribution management
  • Budget forecasts
  • Vendor relationships
  • Performance analysis
  • Cost reductions
  • Problem resolution
  • Strategic planning
  • Inventory control
  • Vendor sourcing
  • Sales team development
  • Profit generation
  • Negotiation skills
  • Outsourcing
  • Budgeting and cost control
  • Retail buying and merchandising

Languages

  • English
  • Hindi

Timeline

General Manager – Sales

Alphagoods fresh private limited
11.2024 - Current

Assistant General Manager-Buying and Merchandising

Ospree Duty Free - Adani Airport Retail
12.2022 - 11.2024

National Category Manager

Spencer’s Retail Limited
12.2018 - 12.2022

Deputy Manager- Retail (Operations & Merchandise)

Delhi Duty Free Services Pvt. Ltd.
06.2010 - 12.2018

Shift Manager

SSP The Food Travel Experts
07.2008 - 06.2010

Executive program - Business Management

IIM Kolkata

Post Graduate Diploma - Retail Management

Bhartiya Vidya Bhawan

Bachelor - journalism

M.C.R.P.V.

Graduation (B.Sc. Hons) -

V.B.U.

Certification - The Fundamentals of Digital Marketing

RAM OJHAGeneral Manager – Sales