Ram Prasad
New Delhi
Summary
Detail-oriented Assistant Manager with a strong track record of leadership in achieving important objectives. Skilled in establishing clear guidelines and enforcing consistent policies to keep staff satisfied and on-target. Excellent at building relationships, multitasking, and decision-making.
Overview
9
9
years of professional experience
Work History
Assistant Manager
Flipkart.com (Instakart Services Pvt Ltd.)
09.2023 - Current
- Lead shift operations, ensuring efficient processing and manpower management.
- Control inventory shrinkage and minimize losses. Address and resolve Inventory Record Transfer (IRT) issues. Oversee inventory sanity, ensuring accuracy, and reducing discrepancies. - Manage and control inventory losses, implementing corrective measures.
- Ensured compliance with safety regulations and company policies.
- Coordinated with other departments to ensure smooth flow of operations.
- Created reports on sales trends, inventory levels, and financial data
Hub Incharge
Flipkart.com (Instakart Services Pvt Ltd.)
10.2015 - 09.2023
- Effectively examined and deciphered various operational reports exemplifying pendency, breaches, outbound connections, BRSNR and processing. Concurrently generated daily reports; executed Root Cause Analysis (RCA) for centralized group; Introduced advanced methodologies to optimize operations.
- Managed accurate record-keeping for orphan, double IDs, and lost shipments by collaborating with the central team on locating stolen or missing BRSNR deliveries. Supervised a staff of 120 individuals while processing an average of 1.15L shipments each shift.
- Conducted training for 95% of employees on 5S, Basic Lean Awareness, new processes, and refresher training to reduce consumable costs and maintain MH utilization at or above 95%.
- Managed shipment processing and ensured timely vehicle dispatch with proper documentation to 3PL partners (Bluedart, Delivery, Ecom, DotZot) in order to meet cutoffs.
- Maintained inventory records, including goods transfer lists and category corrections. Monitored and managed area movement of shipments. Removed damaged and expired products to ensure inventory accuracy.
- Performed daily, weekly, or monthly reconciliations of inventory balances as required by management.
- Maintained accurate inventory records and ensured accuracy of data entry.
- Developed, implemented, and monitored inventory control procedures to ensure optimal stock levels.
- Conducted regular physical inventories and reconciled with computer-generated reports.
- Collaborated with other departments to resolve any discrepancies in inventory records.
- Developed and implemented supply chain strategies to optimize inventory levels, reduce costs, and improve delivery times.
Dispatch Executive
SILVERZONE OLYMPIADS
- Managed courier company bills and handled payments. - Provided tracking status and data to the sales team. - Addressed complaints and queries efficiently.
- Communicated with courier companies, seniors, and schools via email.
- Supervised team data updates and resolved dispatch-related issues.
Operations Executive
DTDC Courier & Cargo Ltd
- Oversaw zonal-level operations and prepared Management Information System (MIS) reports. Ensured smooth operational workflows for major clients. Resolved operational issues and customer queries regarding goods arrival, booking, and delivery. Guided team members to achieve operational excellence.
Education
Bachelor of Arts - Social Sciences
V.B.S Purvanchal University
Jaunpur, UP06-2007
Senior Higher Secondary -
Udyog V Inter College, Koilasa
Azamgarh, UP04-2004
High School Diploma -
SMKD Inter College
Azamgarh, U.P 04-2002
Skills
- Recruiting and interviewing
- Sales monitoring
- Cost Reduction
- Employee Scheduling
- Operations Management
- Employee Performance Evaluations
- Inventory accuracy
- Stock replenishment
- Warehouse Operations
- Audit Coordination
- Inventory Reconciliation
- Transfers and Returns
- Stock Rotation
- SOP creation
- FIFO stocking
- Logistics Planning
- Cost-reduction strategies
Accomplishments
- Rewarded in Big Billion Day2017 champ Digest -Edition 3 for Operational Excellence .
- Rewarded SCM champ Digest -Edition 7 for Cross -Functional Collaboration .
- Awarded "Poll Star of Flipkart "during BBD'22 and BBD'23 for highest Performance .
Timeline
Assistant Manager
Flipkart.com (Instakart Services Pvt Ltd.)
09.2023 - Current
Hub Incharge
Flipkart.com (Instakart Services Pvt Ltd.)
10.2015 - 09.2023
Dispatch Executive
SILVERZONE OLYMPIADS
Operations Executive
DTDC Courier & Cargo Ltd
Bachelor of Arts - Social Sciences
V.B.S Purvanchal University
Senior Higher Secondary -
Udyog V Inter College, Koilasa
High School Diploma -
SMKD Inter College
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