RAM SEVAK GUPTA
Manager
Noida
Summary
Seasoned sales manager with extensive experience in B2B, B2C, and SaaS sales across diverse industries. Proven track record in lead generation, demand creation, and revenue growth. Expertise in sales operations, strategy development, and P&L management. Skilled in team building and customer retention, driving international and direct sales success.
Overview
7
7
years of professional experience
6
6
Certifications
Work History
Manager : Direct Sales
INFO EDGE (INDIA) LTD.
05.2024 - Current
- Client Relationship Management :
- 1. Develop and maintain strong relationships with key stakeholders.
- 2. Serve as the main point of contact for escalated client issues.
- 3. Conduct regular check-ins and performance analyses to track client satisfaction.
- 4. Proactively identify opportunities for upselling and expansion.
- Strategic Guidance :
- 1. New GTMs, pricing, portfolio expansion.
- 2. Sales Funnel Management & revenue hygiene.
- 3. Provide strategic guidance to clients to maximize platform value.
- 4. Collaborate with clients to tailor solutions to their business needs.
- 5. Lead the onboarding process for new clients to ensure smooth implementation.
- 6. Stay updated with industry trends and best practices.
- Team Leadership :
- 1. Manage and train sales teams to enhance revenue and productivity.
- 2. Prepare and monitor sales goals and performance reports.
- 3. Analyze and enhance existing processes for efficiency.
- 4. Drive achievement of tele-sales targets through effective team leadership.
- 5. P&L & business scale-up for the renewal business.
Manager : Inside Sales
ClassPlus | B2B | Saas
08.2023 - 04.2024
- 1. I was primarily responsible for end to end sale from lead generation to closure.
- 2. Managed a robust team of 8 inside associates, consistently achieving and surpassing weekly revenue targets.
- 3. Successfully handled a monthly revenue of 20 Lakhs under Inside Sales.
- 4. Pioneering automation for handling Revenue, Calling Data, Booking Data, RCN, M2D, D2C & M2C.
- 5. Drive higher ARR(Call & ARR/Chat as North India Metric to build a culture of Getting More out of each connect.
- 6. Showcase the Classplus products and discover Customer needs & communicate to prospects how Classplus is different from all other competitive platforms & assist them in selecting the best solution for their need.
- 7. Onboarding big Youtubers/Content Creators/Educator's/Influencer's by using consultative & logical selling approach.
- 8. Develop proposals and negotiate contracts with international clients also.
- 9. Trained and mentored onboarded Clients to maximize their revenue & growth.
- 10. Multitask and be comfortable switching between phone and chat to address multiple customer queries at the same time.
- 11. Maintained detailed record of sales activities and compared trends to identify underserved areas and opportunities for improvement.
Sr. Business Development Associate
Byju's The Learning App | B2C | Edtech
06.2021 - 07.2023
- Since Aug 2021 till July 2023 working with Byju's As a Business Development Trainee to Team Lead :
- 1. I was primarily responsible to generate over 2.5 Lakhs of weekly revenue through telecommunication or virtual meeting via consultative selling approach.
- 2. Achieved a remarkable feat of punching 1.2 Crore in just 13 months as a BDA (Individual contributor).
- 3. Got first salary increment just after 12 months of joining by achieving 150% of my Target and got second Salary Increment just after 12 months of joining by over achieving of my targets in high-pressure, performance driven competitive environment.
- 4. Monitoring team-performance at all time while also contributing to the team performance.
Key Account Manager(Tech. Sales)
Tosoh India Pvt. Ltd. | B2B | IT Hardware
06.2019 - 06.2021
- Since Jan 2019 till June 2021 working with Tosoh India Pvt. Ltd. As a Sales Management Trainee To Account Manager:
- 1. Business and Market Development.
- 2. Key Account Management.
- 3. Responsible for creating a qualified opportunity pipeline.
- 4. Working cross functionally with Tosoh Channel Partners, Agencies & Distributors.
- 5. Managing Tosoh Relationship with Technology Decision Makers and Business Decision Makers.
- 6. Effectively manage the assigned Key Accounts to maximize business potential.
Education
Integrated (B.Tech+MBA) - MBA in Operations & Marketing
Gautam Buddh University
01.2019
Skills
Sales Operations
Certification
1. Certificate by IIM Ahemdabad in Leadership Skills by Coursera.
References
- Nitin, Batra, Sr. Vice President (Sales), Infoedge India Ltd.
- Manish, Kesari, Zonal Head, +91-7696551811, Classplus
- Abhishek, Gupta, Sr. Sales Manager, +91-9540953617, Byju's
- Yatiendra, Singh, Area Manager, +91-7415050040, Tosoh India Pvt. Ltd.
Interests
Fun facts about me:, In my free time I enjoy reading business novels, HBR Articles, cooking new dishes, and of course-travelling/hiking the outdoors I grew up in Gorakhpur(UP), I have done BTech in Biotechnology and MBA in Marketing & Operations Management from Gautam Buddha University Greater Noida, I was inspired by Ratan Tata, and his One Quote helped me every time when I confuse- "I don't believe in taking the right decisions I take decisions and then make them right"
Achievements & Awards
1. Yoddha Award Winner at Infoedge India Ltd.(2025)., 2. Classplus Rookie Rock Star Award- Achieved 100% team target month on month(2023)., 3. Classplus Jumbo Combo Award: Did Maximum Units of Sale at team level(2023)., 4. Many times I got a position in the Top 5 BDA's of Byju's Delhi Team(2022)., 5. Tosoh India "New Face of the Year Award"(2020)., 6. Selected for National Adventure Club.
Timeline
Manager : Direct Sales
INFO EDGE (INDIA) LTD.
05.2024 - Current
Manager : Inside Sales
ClassPlus | B2B | Saas
08.2023 - 04.2024
Sr. Business Development Associate
Byju's The Learning App | B2C | Edtech
06.2021 - 07.2023
Key Account Manager(Tech. Sales)
Tosoh India Pvt. Ltd. | B2B | IT Hardware
06.2019 - 06.2021
Integrated (B.Tech+MBA) - MBA in Operations & Marketing
Gautam Buddh University