Rama Krishna Dimmita
Bradford
Summary
Results-driven retail professional with over [X] years of experience in enhancing customer satisfaction and driving sales. Proven track record of leading teams to achieve operational excellence and exceed sales targets. Seeking to leverage my leadership skills and retail management expertise in the role of Evening Supervisor.
Overview
5
5
years of professional experience
Work History
Sales Supervisor
Premier Convenience Store
Bradford
03.2022 - Current
- Delivered high-quality customer service in a fast-paced retail environment, contributing to a increase in customer satisfaction scores.
- Assisted customers with product selection, providing detailed information about promotions and product features to enhance sales, leading to a increase in sales.
- Maintained an organized and visually appealing store layout by arranging merchandise and updating displays according to seasonal promotions.
- Monitored inventory levels and assisted in stock replenishment to ensure product availability and minimize customer wait times.
- Engaged with customers to build relationships and encourage repeat business, addressing inquiries and resolving complaints promptly.
Evening Supervisor
Shell Petrol Station
Bradford
09.2020 - 05.2025
- Oversee all aspects of evening store operations, ensuring high levels of customer satisfaction and adherence to company policies.
- Train and mentor team members, encouraging a collaborative and efficient work environment.
- Analyze sales reports and inventory to optimize product placement and improve sales performance.
- Resolve customer inquiries and complaints promptly, enhancing the overall shopping experience.
Education
Bachelor’s Degree - Hotel Management
Regency College of Hotel Management
01.2014
Skills
- Strong leadership and team management abilities
- Excellent communication and customer service skills
- Proficient in sales analysis and inventory control
- Adaptable and capable of working flexible hours
- Familiar with specific POS systems or tools
- Strong dexterity
Timeline
Sales Supervisor
Premier Convenience Store
03.2022 - Current
Evening Supervisor
Shell Petrol Station
09.2020 - 05.2025
Bachelor’s Degree - Hotel Management
Regency College of Hotel Management