RAMA PRASAD

• Assisted the Head-Compliance/CCO in fulfilling all compliance-related responsibilities.
• Monitored compliance based on internal bank policies and fair practices codes.
• Vetted and disseminated regulatory guidelines/instructions to business teams and support functions.
• Coordinated responses and clarifications to queries from staff regarding compliance matters.
• Prepared all compliance-related reports for vetting and checking by the Head of Compliance.
• Identified emerging areas of compliance risk and developed mitigation strategies.
• Ensured strict compliance with Anti-Money Laundering regulations, monitoring operations to prevent and detect money laundering/illegal funding activities, and enforced KYC guidelines.

• Ensured strict adherence to KYC/AML norms, RBI policies, audit standards, and risk management guidelines.
• Oversaw daily branch activities, managing cash, verifying transactions (SO/SDO/RO), and handling foreign exchange to ensure safety and security.
• Conducted KYC and AML reviews in line with regulatory standards and internal policies; performed Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD) for both individual and corporate clients.
• Maintained strict adherence to prescribed processes, audit, and regulatory requirements.
• Analyzed customer profiles and transaction data for anomalies/fraud detection.
• Trained, motivated, and managed branch staff, fostering a culture of quality and continuous improvement.

Served as the second-in-command, primarily responsible for the overall daily operations, compliance, and sales performance of the branch.

Acted as the primary point of contact for customers, focusing on the delivery of financial services like money transfers and currency exchange while driving branch sales.

Ensured impeccable operational service while identifying business growth opportunities through a "Customer 360-degree" approach