Ramachandran Munusamy
30/282, Chelliamman Koil Street, Sheik Abdulla Nagar, Virugambakkam, Chennai
Summary
Highly motivated and results-oriented professional with over 10 years of experience in logistics documentation and operations. Proven ability to manage teams, ensure accuracy and efficiency, and exceed performance targets. Currently pursuing a certificate course in Full Stack Java and Software Testing to enhance technical skills.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Process Specialist - Documentation
M/s. Newage Software & Solutions Pvt. Ltd.
01.2017 - Current
- Indexed and audited export/import documents created bills of lading and released warehouse receipts.
- Managed shifts, delegated responsibilities, onboarded new team members and facilitated conflict resolution.
- Led a team to exceed performance targets and KPIs through collaboration and feedback.
Sr. Executive - Documentation
M/s. VLS Global Logistics PVT. LTD.
08.2013 - 01.2017
- Separated and tagged documents, updated booking numbers/file IDs, and AES/HS codes
- Identified unassigned documents and ran reports to prevent freight rollouts
- Monitored delays and escalated issues, and forwarded failed messages to ensure efficient operations.
Clearance Agent
M/s. SKYLINE AIR LOGISTICS LTD. (Subsidiary of DHL EXPRESS PVT. LTD.)
12.2010 - 08.2013
- Prepared export/import documents (Airway Bill) and daily planning sheets
- Managed customs clearance for export/import and distributed PSD & ARE forms to clients.
Education
Master of Computer Applications (MCA) -
University of Madras - Chennai
05-2010
Bachelor of Commerce (B. Com) -
University of Madras - Chennai
05-2007
Diploma in Modern Office Practice (DMOP) -
State Institute of Commerce Education, Tharamani - Chennai
05-2005
SSLC -
General Cariappa Hr. Sec. School - Chennai
05-2002
Skills
Skills
- Logistics Documentation: Export/Import documentation (LCL, FCL), HAZ mailboxes, FCL US-import trucking, third-party CFS processes, AES & HS codes, On-Line Filling (Icegategovin)
- Team Leadership: Led teams of 20-25 members, fostered collaboration, conducted performance evaluations, and provided constructive feedback
- Process Improvement: Implemented training programs, monitored scorecards and error reports and identified and resolved internal issues
- Technical Skills: Full Stack Java and Software Testing (In Progress), Oracle SQL and PL/SQL (Completed), Tally (up to Ver 90)
- Communication: Excellent communication skills in English and Tamil (written and verbal)
Languages
Tamil
First Language
English
Upper Intermediate (B2)
B2
Certification
- Full Stack Java and Software Testing (In Progress)
- Oracle SQL and PL SQL (Completed)
Affiliations
I hereby confirm that the information provided in this document is true and accurate to the best of my knowledge.
Date:
Place: Chennai
Signature:
Timeline
Process Specialist - Documentation
M/s. Newage Software & Solutions Pvt. Ltd.
01.2017 - Current
Sr. Executive - Documentation
M/s. VLS Global Logistics PVT. LTD.
08.2013 - 01.2017
Clearance Agent
M/s. SKYLINE AIR LOGISTICS LTD. (Subsidiary of DHL EXPRESS PVT. LTD.)
12.2010 - 08.2013
Master of Computer Applications (MCA) -
University of Madras - Chennai
Bachelor of Commerce (B. Com) -
University of Madras - Chennai
Diploma in Modern Office Practice (DMOP) -
State Institute of Commerce Education, Tharamani - Chennai
SSLC -
General Cariappa Hr. Sec. School - Chennai
- Full Stack Java and Software Testing (In Progress)
- Oracle SQL and PL SQL (Completed)
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