Ramakrishna Vara Prasad A.S
Bangalore
Summary
Experienced Scrum Master with proven track record of successfully leading teams in developing high-quality software solutions on time and within budget. Skilled in multiple Agile methodologies, stakeholder management and sprint planning. Highly organized in managing complex projects with multiple deadlines.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Scrum Master
Kaseya
07.2022 - Current
- Facilitating and Supporting all scrum ceremonies: sprint planning, daily scrum, sprint demos/reviews and retrospectives
- Ensure the team follows Agile principles and practices
- Maintain capacity planning and improve the Product Owner’s effectiveness by helping maintain and refine the prioritized Product Backlog, release plan, Sprint backlog
- Coach and mentor team members on Agile methodologies
- Communicating with the stakeholders and management to provide timely updates on the project requirements, expectations and timelines risk, dependencies, and project status
- Forecasting the number of deliverables possible in a sprint, based on evidence
- Maintaining the Scrum team's capacity plan, Scrum board, sprint backlog, velocity charts and burn down charts
- Manage and update JIRA and Confluence to reflect the status
- Handling Project management office improvement process for Constellation
- Determining project changes and Undertaking project tasks as required by Developing project strategies
- Driving Continuous Improvement (CI) Projects & Robotic Process Automation (RPA) implementation
- User Acceptance Testing (UAT) of features and bug fixes for major releases and maintenance releases
- Tool/Applications Exposure: Jira, Salesforce, Service Now, MS Office, Automation Anywhere (RPA), VS Code (Python), Power BI, Constellation
Scrum Master & Business Analyst
NetApp
08.2018 - 07.2021
- Assisted the Product Owner in managing and refining the product backlog, as well as monitoring the progress of product features
- Facilitating and Supporting all scrum ceremonies: sprint planning, daily scrum, sprint reviews and retrospectives
- Provide outstanding daily operational support for CRM system, which includes lead management, contact management, user management, account management, opportunity management, Order Management, forecasting, admin/configuration changes for both direct (field) and indirect (channel) sales force
- Experienced with CRM (salesforce.com, SAP – Cloud for Customer (C4C))
- Supporting Sysconfig by providing accurate post sales information to our distributors enables service renewals to NetApp’s End customers
- Experienced with commercial database companies like Dun & Bradstreet Hoovers or GRS for Data Enrichment projects
- Collaborating with IT for disciplined delivery of system enhancements & bug fixes
- Tool/Applications Exposure: Salesforce, SAP, Jira, DNB Hoovers, Service Now, Automation Anywhere (RPA), MDM
Reconciliation Analyst
Ocwen Financial Solutions Pvt Ltd.
05.2012 - 07.2016
- Generating report from Staging and assigning the work to the team
- Assist with the maintenance of policies and procedures, including researching and identifying process gaps and closing gaps timely
- Performing Reconciliation to identify if all the payments have been applied to the account accurately
- Assisting attorneys through mails and calls in obtaining required information and documents for filing MFR and POC, Loan Documents, Payment History and Assignments etc
- Tool/Applications Exposure: Real Servicing, Citrix, PACER, MS Office
Education
Post Graduate Diploma - Business Administration
05-2012
Bachelor’s degree - business management
05-2009
Skills
- Servant Leadership
- Agile Coaching
- Removing Impediments
- Cross Functional team building
- Stakeholder Management
- Sprint planning
- Sprint Retrospectives
- Optimize Scrum Events
- Quality Improvement
- Time Management
- Critical Observation
- Technical Knowledge
- Software development lifecycle
- Agile coaching
- Scrum framework expertise
- Retrospective analysis
- Agile metrics tracking
- Backlog grooming
Certification
- Certified Scrum Master (CSM)
- PMI- Agile Certified Practitioner
- Black Belt in Lean Six Sigma Methodology
- Green Belt in Lean Six Sigma Methodology
Accomplishments
- Achieved Champion of the year 2024
- Achieved Kudos Award for Q1&Q4 in 2023
- Achieved Kudos Award for Q2 in 2022
- Achieved an Award for Fun Activity founder in Kaseya at 2024 (Still Running Successfully)
- Best Employee of the year 2019 in NetApp
- Achieved Champion of the year 2015 in Ocwen
Projects Internships
- First project from 'BSNL' on PCO business and PCO Operators survey.
- Second project from 'AC Neilson' Research on behalf of Mahindra & Mahindra SUV cars.
- Third Project from 'BPL' on Customer perception on BPL Solar Lantern.
Disclaimer
I hereby declare that the above-mentioned information is correct up to my knowledge and I bear the responsibility for the correctness of the above-mentioned particulars.
Timeline
Scrum Master - Kaseya
07.2022 - Current
Scrum Master & Business Analyst - NetApp
08.2018 - 07.2021
Reconciliation Analyst - Ocwen Financial Solutions Pvt Ltd.
05.2012 - 07.2016
AIMA - Post Graduate Diploma, Business Administration
GITAM - Bachelor’s degree, business management
Similar Profiles
GEORGE YOUNESGEORGE YOUNES
Manager of Account Management at KaseyaManager of Account Management at Kaseya
Aaron FerrerAaron Ferrer
Senior Account Manager, Key Accounts at KaseyaSenior Account Manager, Key Accounts at Kaseya
Matias CassinoMatias Cassino
Manager of Account Management at KaseyaManager of Account Management at Kaseya