RAMAKRISHNAN T
Principal Associate
Bengaluru
Summary
Demonstrating management, and leading global and internal teams, with a strong emphasis on cloud infrastructure management, Dev ops and VMware engineering,. Currently in the role of Principal Associate at Eurofins, showcasing proficiency Integrated development and deployment pipelines using Git, GitHub, Maven, Jenkins, Docker, and Azure Kubernetes Dell hardware, ensuring ESXi hardware and firmware compatibility, installing V-center appliance, and providing L3 support for Windows servers. Spearheaded technical initiatives, encompassing system installation and configuration, user account management, and continuous support for Windows servers, Active Directory, and PowerShell scripting. Demonstrate proficiency in designing and developing cloud service projects, with practical experience in Azure development, Azure web applications, Azure storage, Azure SQL Database, and Azure virtual machines, highlighting a robust grasp of Azure infrastructure management and deployment. Showcase expertise in resolving issues with VMware, VCenter, ESXi hosts, networking, and storage, with a proactive stance towards ESXi and VCenter upgrades, releases, and application patches. Adept at leveraging Lan sweeper for asset tracking and deployment, ensuring efficient inventory management and hardware warranty compliance, contributing to cost-effective and optimized IT infrastructure management.
Overview
12
12
years of professional experience
4
4
Certifications
1
1
Language
Work History
Technical specialist
Guidehouse India Pvt. Ltd.
2012.11 - 2023.11
- Configured advanced Azure networking and security components such as Virtual Networks, Network Security Groups, Private DNS zones, Private endpoints, and Key Vaults, ensuring robust and compliant infrastructure
- Implemented Azure-specific features including API Management, Application Insights, optimize application performance and security.
- Managed and installed servers and networks in Azure Cloud environment, ensuring seamless implementation and support
- Administered Log Analytics Workspace for advanced monitoring, Managed Identities for secure authentication, and Public IP addresses for network accessibility
- Defined branching and merging strategies. Created GitHub repositories and specified branching strategies to best meet client needs.
- Provided L2 support for Windows 2012 & 2016 servers, Active Directory, Schema Management, replication, and PowerShell Scripting for various requirements such as installation, removal, and AD reports
- Troubleshot VCenter, ESXi hosts, networking, and storage issues to maintain operational efficiency
- Implemented ESXi and VCenter upgrades, releases, and application patches proactively to sustain a stable environment
- Provided guidance to teams in product merchandising and inventory management, fostering effective collaboration and communication
- Monitored daily and weekly backups, maintained checklists for servers, and managed asset tracking and deployment using Lansweeper
- Managed Resource Groups and virtual machines in Azure, including capturing images of virtual machines and attaching disks as required
- Configured and managed virtual networks, endpoints, point-to-site, and site-to-site connections in Azure Portal
- Designed Network Security Groups (NSGs) to control inbound and outbound access to network interfaces (NICs), VMs, and subnets
- Deployed Azure application gateway as external load balancer for backend services, ensuring optimal performance and availability
- Worked in a 24/7 support environment, handling end-to-end technical support independently, including ITIL Incident & Change management processes and responding to incidents promptly in the Windows environment.
System Administrator
ESPL software solutions
- Managed a team of developers for website development, overseeing tasks such as file uploading through FTP and handling control panels for websites
- Installed, configured, and updated security patches for systems and networks, utilizing Windows 2003/2008 Server environments
- Configured and troubleshooted user accounts in Windows 2003 R2 server Active Directory, contributing as a member of the Active Directory Team
- Configured PHP and .NET projects, providing Level III technical support for intranet, internet, and network-related issues, including LAN, WAN routing, and switching
- Installed and troubleshooted customized software according to user requirements, ensuring seamless functionality and user satisfaction
- Managed the installation and configuration of Wamp server, SQL, and web servers, maintaining optimal performance and reliability of the infrastructure.
Principal Associate
Eurofins
2023.11 - Current
- Facilitated DevOps culture by promoting cross-functional collaboration and knowledge sharing.
- Configured auto-scaling groups and load balancers to improve application availability and handle variable traffic loads and Integrated code quality checks, automated tests, and deployment approvals into the CI/CD pipelines, ensuring software stability and reliability
- • Streamlined source repository activities in GitHub Enterprise, enhancing branching, merging efficiency and tagging.
- Designed and optimized Kubernetes deployment and rollback pipelines, enhancing efficiency
- Managed extensive Azure resources, including App Service plans, Function Apps with VNET integration for secure access, Azure Storage accounts, and configured private endpoints for storage accounts to ensure scalable and secure cloud solutions.
- Managing Esxi hardware and firmware compatibility, conducting post-install activities such as configuring NTP, SNMP, and syslog, as well as handling Esxi backup and restore processes
- Installing and configuring VCenter Appliance (VCSA6.5 and VCSA 6.7), and managing backup and restore operations for VCenter Appliance
- Providing L3 support for Windows Server 2016 & 2019 servers, including data center migration support, Active Directory management, DNS management, and Schema Management
- Working on Dell hardware, including Dell PowerEdge R720, R740, and R750 servers, and performing firmware updates using the Lifecycle Controller
- Additionally, proficient in PowerShell scripting for various requirements
- Troubleshooting VMware and Windows Server issues, offering detailed written root cause analysis and action plans for permanent resolution
- Conducting Windows Server OS patching using WSUS, Azure Automation, and Ivanti, ensuring compliance with security standards, policies, and guidelines.
Education
B.Sc. in Chemistry -
S.T Hindu College
Skills
Devops tools- Git Hub, Docker Kubernetes,Cloud Solutions: Microsoft Azure, PAAS, SAAS, IAAS Operating Systems: Linux, Windows Server Platforms Scripting: Power Shell, Azure CLI VMware Engineering IT Operations Infrastructure Management Ivanti Patch Management Azure
undefinedCertification
Azure-AZ-104-13031899
Accomplishments
- Acknowledged for instituting and overseeing ITIL incident and change management processes, ensuring adherence to security standards, and delivering comprehensive technical support in a 24/7 environment.
- Orchestrated the successful upgrade of Esxi 6.7 to Esxi 7,8, resulting in increased server performance and compatibility, enhancing overall system efficiency and reliability.
- Spearheaded the implementation of streamlined Windows Server OS patching using WSUS, Azure automation, and Ivanti, achieving 100% compliance with security standards, ensuring a secure and stable IT environment.
- Configured storage accounts and retention periods for blobs, optimizing data storage and retrieval processes, resulting in reduction in data retrieval time, aligning with best practices and industry standards.
Corecompetencies - Technicalskills
- Cloud Solutions: Microsoft Azure, PAAS, SAAS, IAAS
- Operating Systems: Linux, Windows Server Platforms
- Scripting: Power Shell, Azure CLI
- VMware Engineering
- IT Operations
- Infrastructure Management
- Ivanti Patch Management
- Azure
Previous Experience
- Progressive Infotech Private Ltd, Bangalore, Engineer-Desk Side Support, 06/2010, 02/2011
- CMS Computers Ltd., Bangalore, Customer Support Engineer, 08/2008, 04/2010
- KV Data Systems, Nagercoil, Technical Assistant, 04/2007, 05/2008
Personal Information
Date of Birth: 04/26/84
Timeline
Principal Associate
Eurofins
2023.11 - Current
Technical specialist
Guidehouse India Pvt. Ltd.
2012.11 - 2023.11
System Administrator
ESPL software solutions
B.Sc. in Chemistry -
S.T Hindu College
Azure-AZ-104-13031899
ITIL - GR671354308RT
MSCE- 3560220
RHEL5 (Training Completed)
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