To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2
2
years of professional experience
Work History
Teammate
Task Us
Gurgaon
01.2024 - Current
Identified fraud and reported suspected cases to the appropriate contact.
Investigated disputed credit or debit card transactions.
Monitor financial transactions, bank accounts, and documents for any potential fraudulent activity.
Analyze customer data to identify potential fraud patterns and trends. Provide refunds for cardholders for any suspicious transactions.
Conduct a comprehensive analysis of customer data, monitoring the path of transactions, and tracking suspicious transaction paths.
Working for customers Account take over(ATO) and card fraudulent activities. Prevent customers' accounts from any fraudulent activities.
Chargeback Associate
ARGUS SYSTEM
Pune
03.2022 - 10.2023
Processed chargeback, pre-arbitration, and arbitration for the cardholders' claim against the merchant.
Investigated and analyzed the disputed transactions of cardholders to determine the appropriate response and compile the documents for filing chargeback claim.
Tracked chargeback and referred any fraudulent activities to the relevant team for investigation.
Assisted and advised the cardholder for any dispute and provided resolutions according to the dispute.
Processed refund to cardholders for appropriate disputed transactions.
Education
B.tech - Automobile
LNCT
Indore
07.2019
12th -
School of Excellence
Gwalior
Skills
Vision For Growth
Eager to learn new things
Optimistic approach
Accomplishments
Achieve Ncc A certificate
Go-kart Race certification
Participated in GoKart and Baja SAE racing championship.
Completed Training at Central farm and machinery training centre.(Budni,M.P)