Raman Bhardwaj
Noida
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2
2
years of professional experience
Work History
Teammate
Task Us
Gurgaon
01.2024 - Current
- Identified fraud and reported suspected cases to the appropriate contact.
- Investigated disputed credit or debit card transactions.
- Monitor financial transactions, bank accounts, and documents for any potential fraudulent activity.
- Analyze customer data to identify potential fraud patterns and trends. Provide refunds for cardholders for any suspicious transactions.
- Conduct a comprehensive analysis of customer data, monitoring the path of transactions, and tracking suspicious transaction paths.
- Working for customers Account take over(ATO) and card fraudulent activities. Prevent customers' accounts from any fraudulent activities.
Chargeback Associate
ARGUS SYSTEM
Pune
03.2022 - 10.2023
- Processed chargeback, pre-arbitration, and arbitration for the cardholders' claim against the merchant.
- Investigated and analyzed the disputed transactions of cardholders to determine the appropriate response and compile the documents for filing chargeback claim.
- Tracked chargeback and referred any fraudulent activities to the relevant team for investigation.
- Assisted and advised the cardholder for any dispute and provided resolutions according to the dispute.
- Processed refund to cardholders for appropriate disputed transactions.
Education
B.tech - Automobile
LNCT
Indore07.2019
12th -
School of Excellence
GwaliorSkills
- Vision For Growth
- Eager to learn new things
- Optimistic approach
Accomplishments
- Achieve Ncc A certificate
- Go-kart Race certification
- Participated in GoKart and Baja SAE racing championship.
- Completed Training at Central farm and machinery training centre.(Budni,M.P)
Hobbies and Interests
- Cooking
- Playing cricket
- Travelling
Timeline
Teammate
Task Us
01.2024 - Current
Chargeback Associate
ARGUS SYSTEM
03.2022 - 10.2023
B.tech - Automobile
LNCT
12th -
School of Excellence