Raman Jha
Patna
Summary
Detail-oriented operations assistant possessing outstanding wpm typing speed and customer service abilities. Organized and coordinated individual with several years of hands-on experience providing administrative and clerical support to aid in day-to-day business operations. Independent and self-motivated team player recognized for maintaining high standards of excellence in daily operations.
Overview
16
16
years of professional experience
Work History
Hub Operations Assitant
Navneet Education Limited
PATNA
08.2016 - Current
- Coordinated daily operations and schedules for multiple departments.
- Managed inventory and tracked supplies using inventory management software.
- Handled customer inquiries and resolved issues promptly and professionally.
- Maintained accurate records and documentation of operational processes.
- Utilized software programs such as Excel, Word, Access, for data entry, analysis and reporting purposes.
- Resolved customer inquiries promptly while maintaining a high level of customer satisfaction.
- Monitored inventory levels, tracked orders and assisted with purchasing decisions.
- Assisted with the development of processes and procedures related to operations management.
- Organized and maintained records of daily transactions and other operational data.
Distribution Officer
Sai Laxmi Enterprises ( Navneet Education )
MUMBAI
04.2009 - 07.2016
- Managed inventory flow and ensured accurate stock levels in distribution center.
- Oversaw daily operations of loading and unloading materials at the facility.
- Assisted with managing sales in assigned area by providing support to Area Sales Manager.
- Implemented merchandising strategies, increasing sales.
- Trained sales personnel on different aspects of pre-sales processes.
- Analyzed supply chain data to identify trends and recommend improvements.
- Collaborated with vendors to optimize inventory levels and delivery schedules.
- Developed reports to track supply chain performance and identify bottlenecks.
- Developed SOPs for all supply chain-related processes including material sourcing, order processing and logistics management.
Education
Bachelor of Arts -
Lalit Narayan Mithila University -Darbhanga
08-2008
Science
Intermediate Education Bihar Board
Skills
- Inventory management
- Data analysis
- Process improvement
- Customer service
- Scheduling coordination
- Record keeping
- Vendor collaboration
- Supply chain management
- Documentation management
- Problem solving
- Time management
- Delegating work
- Effective communication
- Meeting planning
- Shipping and receiving
- Work Planning and Prioritization
- Inventory purchasing
- Professional and friendly
- Bookkeeping
- Vendor engagement
Personal Details
- Father Name :- Nageswar Jha
- Date of birth :- 03/02/1986
- Permanent Address :-
Timeline
Hub Operations Assitant
Navneet Education Limited
08.2016 - Current
Distribution Officer
Sai Laxmi Enterprises ( Navneet Education )
04.2009 - 07.2016
Bachelor of Arts -
Lalit Narayan Mithila University -Darbhanga
Science
Intermediate Education Bihar Board
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