Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Certification
Timeline
Generic

Raman Karthikeyan

Puducherry

Summary

Dynamic professional with a proven track record at Macmillan Education India, excelling in project management and client relationship management. Skilled in developing engaging educational content and enhancing Participate Teachers' satisfaction. Passionate about training coordination and fostering strong partnerships, driving successful project outcomes through effective communication and collaboration.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Project Executive & Administration

Macmillan Education India Private Limited
Pondicherry
05.2024 - Current
  • Collaborated with teams to develop educational content for diverse audiences.
  • Coordinated training sessions for staff on new product offerings and updates.
  • Organized workshops to enhance team skills and knowledge in education services.
  • Established relationships with key partners and vendors to ensure successful project outcomes.
  • Finding more educators for training and coordinating with training-related queries.
  • Completed day-to-day duties accurately and efficiently.

Relationship Manager

Hero Housing Finance Private Limited
Pondicherry
02.2024 - 05.2024
  • Managed client relationships to enhance customer satisfaction and loyalty.
  • Facilitated loan applications and guided clients through financing options.
  • Conducted regular follow-ups with clients to ensure service quality.
  • Collaborated with internal teams to resolve customer inquiries and issues.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

Relationship Officer

ORIX Leasing and Financial Services India Limited
Pondicherry
06.2023 - 02.2024
  • Developed strong relationships with clients to understand their financial needs.
  • Facilitated communication between clients and internal teams for timely service delivery.
  • Managed documentation for loan applications and approvals efficiently.
  • Conducted regular follow-ups with clients to ensure satisfaction and address concerns.
  • Assisted in analyzing client financial data to recommend suitable products.

Sales Officer

Kinara Capital
Pondicherry
10.2022 - 03.2023
  • Facilitated loan applications by gathering necessary documentation from clients.
  • Managed client relationships to enhance customer satisfaction and loyalty.
  • Conducted market research to identify new business opportunities for growth.
  • Supported sales teams with training on product features and benefits.

3rd Commis Chef

Hotel Atithi
Pondicherry
09.2017 - 02.2018
  • Food Preparation
  • Assisting Senior Chefs: Support more experienced chefs with their cooking and plating duties.
  • Kitchen Maintenance: Help set up and break down kitchen stations, ensuring all equipment is clean and in working order.
  • Hygiene & Safety: Maintain high personal hygiene, clean uniforms, and ensure food safety standards, including proper food labeling, dating, and storage.
  • Stock Management: Assist with monitoring stock movement and receiving deliveries.
  • Teamwork: Communicate effectively with other kitchen staff to ensure a smooth service.

Education

Bachelor of Computer Applications - Computer Applications Development

Indira Gandhi College of Arts And Science
Pondicherry
08-2022

Diploma in Food Production - Culinary and Hospitality

PIHMCT, Hotel Management
Pondicherry
06-2017

Skills

  • Project management
  • Client relationship management
  • Training coordination
  • Educational content development
  • Communication strategy
  • Customer satisfaction enhancement

Affiliations

  • Active blood donor
  • Problem-solving ability
  • Presentation Skills

Languages

Tamil
First Language
English
Intermediate (B1)
B1

Certification

Online Training Course Certification

  • Diploma in Introduction to HTML and CSS
  • Angular : Fundamentals
  • Diploma in Python Fundamentals

Timeline

Project Executive & Administration

Macmillan Education India Private Limited
05.2024 - Current

Relationship Manager

Hero Housing Finance Private Limited
02.2024 - 05.2024

Relationship Officer

ORIX Leasing and Financial Services India Limited
06.2023 - 02.2024

Sales Officer

Kinara Capital
10.2022 - 03.2023

3rd Commis Chef

Hotel Atithi
09.2017 - 02.2018

Bachelor of Computer Applications - Computer Applications Development

Indira Gandhi College of Arts And Science

Diploma in Food Production - Culinary and Hospitality

PIHMCT, Hotel Management

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Raman Karthikeyan