Raman Sharda
Summary
Results-driven Client Service Manager with over 16 years of experience in Sales Management within the Primary Packaging Machine sector, including Inspection, Track and Trace, Printing & Coding, and End of the Line Packaging. Proven ability to drive revenue growth and enhance customer satisfaction through strong client relationships and effective sales strategies. Collaborative team player with a strong focus on adaptability, consistently achieving goals in dynamic environments. Expertise in communication, problem-solving, and time management supports a commitment to excellence in client service.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Kevision System
- Company Overview: Products- Track and Trace and Camera Inspection Systems (North India and North East) Pharma and Beverages.
- Monitoring the day to day commercial performance of each account.
- Never promising to customers more than what company can offer.
- Developing a harmonious and effective working environment for colleagues.
- Facilitating pull-through activities.
- Collaborating directly with customers to understand their needs
- Contacting all members of the sales team every day so as to coordinate marketing efforts
- Producing monthly report customer wise and compile
- Managing high level commercial customer relationships.
- Attracting new accounts and keeping the old ones happy.
- Attending client meetings and communicating with the Group Head
- Presenting company credentials to prospective clients
- Generating sales for the company
- Validating customer needs on an ongoing basis.
- Using all sales and marketing resources to their maximum effect.
- Attending conferences, trade shows and exhibitions
- Management & Industry Expertise
- Marketing/Sales
- Team Management
- Dispatch and distribution
- MPS, material and planning systems
- Supply strategies
- Trail Taking(Field Study)
- Driving New Business Development
Kevision System
05.2022 - Current
JISL (Anritsu,Toyo Jidoki Japan)
10.2020 - 05.2022
Uflex Ltd.
01.2020 - 06.2020
Patech Machinery (Aranow Spain)
04.2019 - 12.2019
Control Print-Business Development Manager
09.2017 - 03.2019
Sure Packaging (Cordstrap and Mosca)
10.2016 - 09.2017
Signode India
10.2015 - 07.2016
Sure Cargo (Cordstrap and Mosca)
11.2012 - 08.2014
ITW INDIA (SIGNODE) (Field Engineer)
08.2007 - 07.2011
Education
Post Graduate Diploma - Management Executive
K.J Somaiya Institute of Management Studies and Research
01.2012
PG Diploma - Packaging
India Institute of Packaging
01.2007
Bachelors - Science
H.P University Shimla
01.2003
Skills
- Playing an active role in any post-sale follow-up
- Managing existing client relationships
- Developing new client relationships
- High degree of communication skills
- Meeting and exceeding customers’ expectations
- Sound understanding of commercial processes
- Planning in detail how to meet the demands of customers
- Opening new customer accounts
- Finding out as much as possible about the industries in which clients compete
- Sales process management
- Client relationship management
- Strong communication skills
- Line management
References
Available on request.
Certification
- Training Marking and Coding (Control Print Limited) 2017
- Training of Rules and Regulation of IMO(International Maritime Organization) 2013
- Loading and securing the cargo at CORDSTRAP INDIA.
- Training in ITW India Ltd for Need Satisfaction Selling 2009
- Training of Value Addition in ITW India Ltd 2009
Product and Machines
- Primary Packaging Machine(Uflex Machine Range)
- Flow Wrap Machine (Fuji Packaging Japan)
- Pick Fill and Seal Machine(Toyo Jidoki Japan)
- Cargo Securing (Cordstrap Range)
- Printing and Coding( TIJ Control Print Range)
- Metal Detector, Checkweighers &X-Ray(Anritsu Japan)
- End of Line Packaging (Mosca and Signode)
- Track and Trace and Inspection System (Kevision Systems)
Personal
- Welcoming and encouraging diversity in the workplace.
- Ability to structure my workday
Timeline
Kevision System
05.2022 - Current
JISL (Anritsu,Toyo Jidoki Japan)
10.2020 - 05.2022
Uflex Ltd.
01.2020 - 06.2020
Patech Machinery (Aranow Spain)
04.2019 - 12.2019
Control Print-Business Development Manager
09.2017 - 03.2019
Sure Packaging (Cordstrap and Mosca)
10.2016 - 09.2017
Signode India
10.2015 - 07.2016
Sure Cargo (Cordstrap and Mosca)
11.2012 - 08.2014
ITW INDIA (SIGNODE) (Field Engineer)
08.2007 - 07.2011
Kevision System
PG Diploma - Packaging
India Institute of Packaging
Bachelors - Science
H.P University Shimla
Post Graduate Diploma - Management Executive
K.J Somaiya Institute of Management Studies and Research
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