To collaborate with team and always wanted to do new things
Hi, I’m
Ramana Murthy Karu
Govt. Job
Vizianagaram
Summary
Dynamic professional with experience at State Bank of India, specializing in loan disbursement optimization and market trend analysis. Proven track record in enhancing operational efficiency and customer satisfaction through cross-functional collaboration and team mentoring. Committed to process improvement and achieving organizational goals while fostering a motivated team environment.
Overview
16
years of professional experience
1
Certification
1
Language
Work History
State Bank of India
Asst Mnager Advances
04.2010 - Current
Job overview
- Developed and implemented strategies to optimize loan disbursement processes, enhancing operational efficiency and customer satisfaction.
- Analyzed market trends and customer feedback to refine product offerings, resulting in improved service alignment with client needs.
- Collaborated with cross-functional teams to streamline the application review process, ensuring timely approvals and compliance with regulatory standards.
- Mentored junior staff in best practices for customer engagement, leading to increased team performance and enhanced customer retention.
Education
ANITSTagarapuvalasa
MCA from Computer Science
06.2009
Skills
Loan disbursement optimization
Market trend analysis
Customer feedback analysis
Cross-functional collaboration
Team mentoring
Process improvement
Team motivation
Cost reduction
Goal setting
Staff management
Staff supervision
Additional Information
Customer retention and problem solving. Be loyal
Certification
JAIIB
Interests
Timeline
JAIIB
04-2017
Asst Mnager Advances
State Bank of India
04.2010 - Current
ANITS
MCA from Computer Science