Summary
Overview
Work History
Education
Skills
Timeline
Generic
Ramanath P S

Ramanath P S

Bangalore

Summary

I am from Manufacturing Industry with 28 years experience as General Manager.

I switched to IT industry in year 2000 & I have 24 years experience in Customer Technical Support at Senior level.

Overview

21
21
years of professional experience

Work History

Manufacturing Specialist

Bosch
  • Worked 26 years as manufacturing specialist in various industries in India & Overseas at Managerial level

Product Manager

Apex Data Services Inc
  • Company Overview: This is a US based company
  • Worked as Product manager for Apex Data services Inc, US for 2 years
  • This is a US based company

Project Implementation Manager

K2Software India Ltd
  • Worked as Project Implementation Manager for K2Software India Ltd for 2 years

Tech Support Team Leader

AOL
  • Worked as Tech Support (Inbound voice) Team Leader with AOL - 2 years

Technical Support Engineer

SplashData, Inc
03.2013 - Current
  • Company Overview: This is a US based company
  • Providing technical support for all SplashData products, Mainly for the Lead Product SplashID Safe Password manager application for Windows and Mac desktops and Mobile devices of iOS, Android, BlackBerry, Windows Mobile and Windows Phone platforms
  • This is a US based company

Technical Support Executive

Omni Holdings Ltd
01.2012 - 02.2013
  • As Windows 2008 Server and Clients Remote monitoring and maintaining (for 20 IT companies, 10 servers and 500 Clients network)

Senior Computer Tech Support Specialist

Telvisio Inc
02.2004 - 01.2012
  • Company Overview: This is a US based company
  • Providing inbound voice & chat based one stop solution to fix all computer problems
  • As a Team leader I was responsible for 50 level I CSR's & their performance monitoring
  • This is a US based company

Education

Diploma - undefined

Mechanical Engineering

Bachelor Degree - undefined

Science

Skills

Salesforce

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Timeline

Technical Support Engineer

SplashData, Inc
03.2013 - Current

Technical Support Executive

Omni Holdings Ltd
01.2012 - 02.2013

Senior Computer Tech Support Specialist

Telvisio Inc
02.2004 - 01.2012

Manufacturing Specialist

Bosch

Product Manager

Apex Data Services Inc

Project Implementation Manager

K2Software India Ltd

Tech Support Team Leader

AOL

Diploma - undefined

Mechanical Engineering

Bachelor Degree - undefined

Science

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Ramanath P S