Ramanathan Athmaraman
SME - Trade Operations
Nanganallur
Summary
Senior Trade advisor at Citibank with an experience of 23 years in banking industry. Domain expert with green belt certificate managed diverse roles across banks. An alumnus of IIM, Calcutta. Completed 'Senior Management Program' a LDP program which specializes in 13 segments of general management.
Overview
23
23
years of professional experience
Work History
Vice President
Citicorp Solutions India Pvt Ltd
06.2025 - Current
- Provide technical guidance and solutions to operations, business, legal, and clients.
- Guide the operations team to resolve their technical queries.
- Guide the Business and Sales team in creating the structured product to cater to the client's requirements.
- Provide technical training to the operations team.
- Oversee various process improvement projects.
- Collaborated with senior management to develop strategic initiatives and long term goals.
Assistant Vice President
Bank of America
05.2020 - Current
- Site head for Chennai operations – managing a span of 100+ associates, besides handling units across the Hyderabad and Gurugram sites.
- Established a high-performance culture within the team by setting clear expectations and providing regular feedback on individual performance contributions.
- Optimized resource allocation by analyzing operational needs, reallocating resources as needed to maximize efficiency across all functions.
- Increased efficiency by streamlining processes and implementing new software tools for the team.
- Fostered strong relationships with key clients, leading to repeat business and a significant increase in customer satisfaction ratings.
- Led cross-functional teams to deliver successful projects on time and within budget, enhancing company reputation in the industry.
- Enhanced communication between departments by developing effective reporting structures and information-sharing platforms.
- Managed risk effectively by implementing robust compliance procedures and conducting regular audits of internal controls.
- Implemented data-driven decision-making processes, leading to more informed strategic choices and improved overall performance metrics.
Senior Manager
Tata Consultancy Services Limited
02.2013 - 05.2020
- Managed Africa Trade operations with an FTE of 85 for Citibank, besides handling the document check process for the EMEA region.
- Established strong relationships with clients and stakeholders, ensuring long-term partnerships and repeat business.
- Implemented and developed operational standards, policies and procedures.
- Held monthly meetings to create business plans and workshops to drive successful business.
- Provided strong leadership to enhance team productivity and morale.
- Led cross-functional teams to achieve project milestones and deliver high-quality results.
- Consistently met or exceeded annual performance targets set by senior leadership.
- Collaborated closely with peers from other departments to drive organizational success jointly as one cohesive unit.
- Reduced costs, optimized resource allocation, and improved efficiency in managing projects.
- Improved team performance by providing comprehensive training and fostering a collaborative work environment.
- Managed budgets effectively, achieving financial objectives while maintaining strict control over expenditures.
- Increased customer satisfaction with timely project deliveries and seamless communication.
Manager
Deutsche bank
10.2010 - 02.2013
- Instrumental in creating and managing the Center of Excellence Doc Check process, covering 13 countries across the APAC, EMEA, and America regions.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Cross-trained existing employees to maximize team agility and performance.
Assistant Manager
Citi Bank
08.2008 - 09.2010
- Manage the end customers of the bank.
- Managed a team of 15, which handled the document checking and discrepancy management team.
- Supported clients in resolving their presentations by guiding them to present compliant presentations.
- Performed discrepancy analysis to educate the customer to present a complying presentation.
- Developed strong working relationships with staff, fostering a positive work environment.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
Associate Manager
Standard Chartered Bank
11.2002 - 07.2008
- Managed the document check process across all regions.
- Experienced in handling presentations from various regions.
- Supported management in creating a centralized document-checking unit.
- Completed CDCS.
Education
Senior Management Program - Management
Indian Institute of Management Calcutta
Kolkata04.2022
Masters in Business Administration - Finance
Annamalai University
Tamilnadu05.2015
Bachelor of Commerce - Commerce
A.M. Jain College, Madras University
Chennai06.2002
Skills
- Stakeholder engagement
- Proficient in leadership
- Collaborative leadership
- Coaching expertise
- Effective strategic planning
Additional Information
- Intelligent doc checker - Project to built a BOT to automate the LC doc check and collection
- Trade Evolve - Project to improve the process efficiency by enhancing the system of record and process re-define
- Trade Transformation: Project to replace the system of record to increase the customer experience and process efficiency
- IntelliLex- Project to built a engine to automate the doc check process
- Tradestream - Oversee the project during its implemention and guide the team for optimal utilization
Timeline
Vice President
Citicorp Solutions India Pvt Ltd
06.2025 - Current
Assistant Vice President
Bank of America
05.2020 - Current
Senior Manager
Tata Consultancy Services Limited
02.2013 - 05.2020
Manager
Deutsche bank
10.2010 - 02.2013
Assistant Manager
Citi Bank
08.2008 - 09.2010
Associate Manager
Standard Chartered Bank
11.2002 - 07.2008
Senior Management Program - Management
Indian Institute of Management Calcutta
Masters in Business Administration - Finance
Annamalai University
Bachelor of Commerce - Commerce
A.M. Jain College, Madras University