Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ramandeep Kaur

Winnipeg

Summary

Proven leader and empathetic communicator, I enhanced team efficiency and guest satisfaction at Boston Pizza through meticulous training and inventory management. Skilled in medication therapy management and fostering patient relationships, I bring a blend of analytical and interpersonal skills, ensuring high standards of professionalism and patient care.

Overview

7
7
years of professional experience

Work History

Kitchen Supervisor

Boston Pizza
01.2021 - Current
  • Oversaw grill, stove, and oven, and cleaned equipment after every shift.
  • Trained new team members on kitchen procedures, safety protocols, and company standards.
  • Controlled food costs and managed inventory.
  • Maintained high sanitation standards through routine cleaning protocols and adherence to health regulations.
  • Monitored food preparation, production, and plating for quality control.

Front Desk Receptionist

Holiday Inn
02.2022 - 03.2023
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.

Counter Assistant

Manhas Pharmacy
09.2017 - 02.2018
  • Ensured compliance with health department regulations by adhering to strict cleanliness and safety protocols.
  • Managed inventory levels effectively, reducing waste and ensuring availability of fresh ingredients at all times.
  • Supported catering efforts by assembling large-scale orders with attention to detail and punctuality for client satisfaction.
  • Adapted quickly during peak hours by prioritizing tasks strategically to accommodate high volumes of customers without compromising quality.

Education

Associate of Arts - Marketing Management

British Columbia Institute Of Technology
Vancouver, BC Canada
08-2020

Diploma - Pharmacy Assistant

Roberston College
Winnipeg MB Canada
06-2025

Skills

  • Patient counseling: Providing clear understandable information about medications, including dosage, side effects and administration
  • Medication therapy management: Assessing a patient’s medication regimen to ensure it is appropriate, effective and safe while also identifying any potential drug interactions
  • Empathy and support: Building a trusting relationship with patients, understanding their concerns, and providing emotional support throughout their treatment journey
  • Communication skills: In pharmacy, which are crucial for effective interactions with patients and healthcare teams
  • Clear Verbal Communication: Using simple and understandable language when explaining medication instructions and health information to patients
  • Written Communication: Accurately documenting patient information and medications, regimens, ensuring clarity for other healthcare providers
  • Active Listening: Paying close attention to patient’s concerns and questions to provide tailored advice and support
  • Ethical behavior: In pharmacy, which is fundamental for maintaining professionalism and trust
  • Integrity: Upholding honesty and transparency in all interactions with patients and colleagues
  • Confidentially: Protecting patient information and ensuring that sensitive data is only share with authorized individuals
  • Professionalism: Adhering to ethical guidelines and standards set by regulatory bodies, ensuring that patient welfare is always the top priority

Timeline

Front Desk Receptionist

Holiday Inn
02.2022 - 03.2023

Kitchen Supervisor

Boston Pizza
01.2021 - Current

Counter Assistant

Manhas Pharmacy
09.2017 - 02.2018

Associate of Arts - Marketing Management

British Columbia Institute Of Technology

Diploma - Pharmacy Assistant

Roberston College

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Ramandeep Kaur