Ramandeep Singh
Sales professional
Mumbai
Summary
Led a team of Managers, BDRs & AEs, provided weekly sales MIS and performance reporting accordingly formulated strategies to drive sales growth and achieve revenue targets. Proven expertise in driving sales growth, team management and stakeholder relationship building, leveraging strategic planning and implementation skills to achieve business objectives. Expertise in creating new channel partners and harvesting untapped business opportunities. Unique blend of visionary leadership with expertise to lead strategic planning and operations, business model restructuring, cost control and effective management of cultural & organisational diversity, resulting in new alliances to grow the business, new customer acquisitions & substantial improvement in customer experience. Proven excellence in breaking new avenues, developing businesses, driving revenue growth and proactively conducting opportunity analysis by tracking market trends & competitor moves to achieve market-share metrics. Analytical, dedicated & versatile leader enthusiastically meeting deadlines with innate skills in building, leading, training & monitoring high performing teams excelling in delivering business value with high morale, low attrition and maintaining excellence in sales operations.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
3
3
Languages
Work History
Business Development Head
Selling.com (Previously known as Infotelligent)
09.2023 - 03.2024
- Spearheaded a remarkable 15% increase in bookings, and set a new benchmark for team performance
- Attained swift recognition as highest-performing new leader within first month of joining
- Led team of 30 Business Development Representatives (BDRs) and Account Executives (AEs), and ensured individual Key Result Area (KRA) achievements while driving IT sales in competitive US market
- Achieved highest weekly sales bookings, while underscoring commitment to excellence and consistent results
- Implemented weekly Sales Management Information System (MIS) and performance reporting, and provided transparent insights to executive team
- Established and executed review matrices, conducted fortnightly review meetings to enhance team efficiency; addressed challenges proactively, and pioneered sales growth through strategic enablers and efficiency-enhancing suggestions from team.
Assistant General Manager
Byju's
01.2019 - 09.2023
- Harnessed stakeholder relationships to propel zonal revenues and spearheaded Business Developmental Strategies across MH, MP,GJ, and UP regions.
- Led workforce of over 110 personnel, provided continuous training, and effectively delegated KPIs.
- Spearheaded revenues exceeding INR 150 Cr. and formulated effective strategies to achieve robust targets.
- Attained distinction of becoming youngest individual to be promoted to Assistant General Manager (AGM) within 5 years of service.
- Mentored and motivated team members to achieve challenging business goals.
- Motivated, trained, and disciplined employees to maximise performance.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
Business Development Executive
Byju's
6 2017 - 12.2018
- Set and achieved company defined sales goals.
- Provided exceptional customer service by promptly addressing client concerns and resolving issues as they arose.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Implemented sales training programs for new business development team members, increasing overall effectiveness in securing new clients.
- Earned accolades as top-ranked Business Development Associate (BDA) nationwide and received multiple regional best BDA awards.
- Attained 85% success rate maintaining lowest refund percentage in region.
- Generated substantial revenue of INR 1.53 Cr in just 16 months of active participation.
Education
B.Tech - Mechanical Engineering
Oriental Institute of Science And Technology
Bhopal, India 06.2013 - 06.2017
Certifications - Brand Management
IIM Bangalore
Bangalore 04.2001 -
Certifications - Customer Relationship Management
IIM Bangalore
Bangalore 04.2001 -
Skills
Strategic Planning & Implementation
Strategic Alliances & Partnerships
P&L Management & Revenue Growth
Team building and Management
Customer & Stakeholder Relationship Management
Problem-Solving
Contract Negotiation
Relationship building and rapport
Cross-Functional Collaboration
Analytical Thinking
Internship
06/16/16 to 06/17/17, Intern-Real Estate Sales, The Square Feet Co.
Personal Information
Date of Birth: 04 May 1994
Timeline
Business Development Head
Selling.com (Previously known as Infotelligent)
09.2023 - 03.2024
Assistant General Manager
Byju's
01.2019 - 09.2023
B.Tech - Mechanical Engineering
Oriental Institute of Science And Technology
06.2013 - 06.2017
Certifications - Brand Management
IIM Bangalore
04.2001 -
Certifications - Customer Relationship Management
IIM Bangalore
04.2001 -
Business Development Executive
Byju's
6 2017 - 12.2018
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