RAMANDEEP SINGH

Product: Rummy

Brief Description: Real Money rummy game for players only from India.

• Reduced software defects by closely monitoring QA processes and providing timely feedback to the development team.
• Collaborated with stakeholders to establish key performance indicators for the QA team, driving continuous improvement efforts throughout the organization.
• Managed budgetary allocations for the QA department, optimizing resource utilization while ensuring all projects were executed within allocated budgets.
• Streamlined bug reporting process, expediting resolution times for critical issues.

Product: Rummy

Brief Description: Real money rummy game for players only from India.

• Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
• Established open and professional relationships with team members to achieve quick resolutions for various issues.
• Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
• Mentored junior staff members, helping them develop their leadership potential and advance in their careers.

Product: SpecSafe

Brief Description: A product lifecycle management software used by various industries in the USA and Europe.

• Developed an efficient defect management process that led to quicker resolutions of issues.
• Participated in cross functional teams for enhancing the product lifecycle management process.
• Evaluated new tools and technologies in the industry, recommending upgrades when necessary for increased productivity.
• Conducted root cause analysis for recurring issues, leading to long-term solutions and improved reliability.

Product: Bingo Bash and Slots Bash.

Brief Description:

Bingo Bash is a classic bingo game with in-app purchases for players worldwide.

Slots Bash is a classic slts game with in-app purchases for players worldwide.

• Increased customer satisfaction with timely and effective resolution of reported issues.
• Collaborated closely with developers to identify, reproduce, and resolve software bugs.
• Improved product quality by meticulously designing and executing test plans for software applications.
• Participated in alpha testing stage of features, which helped improving the game flow and reduced environmental testing time.