Ramandeep Kaur Dhingra
Sector 137, Noida
Summary
Highly motivated and results-driven professional with over 12 years of diverse experience in leading roles across industries. Proven expertise in process management, sales, and team leadership. Adept at building strong client relationships and driving business growth. Excels in dynamic environments with a focus on achieving goals and exceeding expectations.
Overview
19
19
years of professional experience
Work History
Managing Director
Entrepreneurial Venture
01.2021 - 11.2023
- Successfully ran a home kitchen, demonstrating entrepreneurial skills and culinary expertise
- Managed all aspects of the business, from procurement to customer service.
Sales Manager
Salon Furniture Company
08.2013 - 03.2019
- Managed sales operations, overseeing a team and driving revenue growth
- Implemented effective sales strategies, resulting in a 25% increase in sales within the first year
- Maintained strong relationships with key clients and identified new business opportunities.
- Handled client complains and organized immediate support team along with a follow up.
- Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
New Accounts Associate
American Express
01.2011 - 12.2011
- Played a crucial role in the New Accounts team at American Express
- Assisted in the onboarding of new clients, ensuring a smooth and efficient process
- Collaborated with colleagues to meet and exceed performance targets.
Account Creation Support
Sony B2B Process
07.2008 - 01.2010
- Assigned Roles and permissions to the new user as per the company Standards
- Handelled Support related to any account related issues and worked on quick resolutions.
Lead - Hewlett Packard Process
IBM Daksh
07.2006 - 01.2008
- Led a team in the Hewlett Packard process, overseeing operations and ensuring efficiency
- Implemented process improvements, resulting in a 20% increase in team productivity
- Collaborated with cross-functional teams to address client needs and deliver exceptional service
- Conducted training sessions for team members to enhance skills and knowledge.
Teacher
WHITEHALL SCHOOL
07.2004 - 05.2006
- Built and strengthened positive relationships with students, parents and teaching staff.
- Maintained a safe and orderly learning environment for all students.
- Assisted and prepared Students for the School Sports day. And hosted a successful event with pride and honor.
- Collaborated with other teachers to plan interdisciplinary units that connected subjects and promoted deeper understanding among students.
- Organized extracurricular activities such as clubs or field trips that enriched students'' learning experiences outside the traditional classroom setting.
- Collaborated with teachers and therapists to develop individualized educational plans for each student, ensuring optimal progress.
Education
Bachelor's Degree in Commerce -
Kumaon University
Haldwani, Uttarakhand01.2006
High School -
01.2003
Secondary Education -
01.2001
Skills
- Leadership
- Sales and Marketing
- Client Relationship Management
- Process Improvement
- Teamwork and Collaboration
- Decision Making
- Entrepreneurship
Hobbies
Badminton
Table Tennis
Yoga
Cooking
Languages
English
Bilingual or Proficient (C2)
Hindi
Advanced (C1)
Punjabi
Advanced (C1)
Timeline
Managing Director
Entrepreneurial Venture
01.2021 - 11.2023
Sales Manager
Salon Furniture Company
08.2013 - 03.2019
New Accounts Associate
American Express
01.2011 - 12.2011
Account Creation Support
Sony B2B Process
07.2008 - 01.2010
Lead - Hewlett Packard Process
IBM Daksh
07.2006 - 01.2008
Teacher
WHITEHALL SCHOOL
07.2004 - 05.2006
Bachelor's Degree in Commerce -
Kumaon University
High School -
Secondary Education -
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