Ramanjeet Kaur
Summary
Energetic Corporate Trainer driven to success in planning, developing and delivering training for new and existing employees. Mixes latest techniques with proven methods to accomplish goals. Specializes in delivering workshops for large diverse groups to achieve long-term growth and success. To date she has influenced and inspired 15000+ individuals from various industries through her offline and online workshops.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Corporate Trainer – and POSH (Prevention of Sexual Harassment of Women at Workplace)
Freelance
04.2022 - Current
- Design and utilize various adult learning techniques such as Brief and Debrief facilitation methodology, role-playing, PPT, lectures, game based activities, demonstrations, case studies, story telling to enhance skill development.
- Implemented innovative approaches like games and activities to ensure trainees are engaged throughout the duration of training sessions.
- Achieve desirable outcomes and align with mission/vision of the company and impact bottom line.
- Identified individual and team training needs based on observed behaviors or performance gaps.
- Organized and facilitated team building workshops to build a cohesive work environment and happy employees.
- Creating a safe work-place environment and job satisfaction through 'POSH Awareness'
- Boosted confidence of employees by providing skilled training to improve their appearance, behavior and communication at knowledge and productivity.
- Facilitated online learning modules using web-based platforms such as Zoom or Teams and Meet.
- Delivered training to groups of 700 people at one time.
- Trained 15000+ participants in leadership, communication, stress management and productive workplace practices.
Community Developer
Freelance
04.2005 - Current
Sr. Customer Service Executive
American Express International (India) Private Ltd
05.2002 - 03.2005
Customer Care Associate
INOX Global Services Ltd
11.2001 - 04.2002
Education
Bachelor of Arts with Honours in Psychology -
Punjabi University, Patiala
01.1999
Skills
- Team-building /Engagement
- Body Language
- Interpersonal Skills
- Effective Communication
- Conflict Management
- Customer Service Excellence
- Self Motivation/Positive Attitude
- Business/Professional Etiquette
- Emotional Intelligence
- Public Speaking/Presentation Skills
- Time Management
- Stress Management and Wellness
Key Clients
- Raqmiyat LLC Dubai
- Tata Power (empaneled since 2022 till present)
- Maruti Suzuki
- Motherson Automotive
- Victora Auto
- India Govt. Mint
- Systra
- Triazine
- Wiom
- Origo commodities Ind.Pvt.Ltd.
- Hexaview Technologies
- Z1Tech
- IMS Engineering College
- Maitreyi College
- NCC
- Adjecti Solutions
- Mount Litera Zee Schools
Certification
- Professional Trainer in Design and Facilitation of Experiential Learning from IIPE Canada
- Professional Program in Soft Skills Training - Image Consulting Business Institute (Scottish Qualifications Authority accredited)
- Train the Trainer - Image Consulting Business Institute (Nabet accredited)
- POSH (Prevention of Sexual Harassment at Workplace) – Train the Trainer Program - SKILLDECK (ISO Certified)
Accomplishments
- Guidance on Sexual Harassment: Issued by NCC (2 Delhi Girls BN)
- Guidance on Communication Skills: Issued by NCC (1 Delhi Armored Squadron)
- Acknowledged On Body Language Skills: Guru Nanak Institute of Management Studies
- Acknowledged on Body Language Skills: NCC (1 Delhi Armored Squadron)
- Acknowledged on Stress Management: CISF (various locations across Delhi)
- Acknowledged on Communication Skills: Subramanian Bharthi College of Science and Technology
- Acknowledged on Voluntary Stress Management workshops held at various prestigious schools like GD Goenka, Modern Public School - Shalimar Bagh, Tecnia School Rohini, CRPF schools Prashant Vihar, and many more govt. and state run Sarvodaya schools
Associations
- NCC
- BSF
- CISF
References
References available upon request.
Timeline
Corporate Trainer – and POSH (Prevention of Sexual Harassment of Women at Workplace)
Freelance
04.2022 - Current
Community Developer
Freelance
04.2005 - Current
Sr. Customer Service Executive
American Express International (India) Private Ltd
05.2002 - 03.2005
Customer Care Associate
INOX Global Services Ltd
11.2001 - 04.2002
Bachelor of Arts with Honours in Psychology -
Punjabi University, Patiala
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