Ramanji V
Bengaluru
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
10
10
years of professional experience
Work History
Layoff
08.2023 - Current
Senior Sales Support Specialist
Trueblue India LLP (Dell Technologies)
09.2021 - 08.2023
- Increased sales support efficiency by streamlining processes and implementing new strategies.
- Implemented training programs for junior staff members, promoting a culture of continuous learning within the team.
- Collaborated with cross-functional teams to develop comprehensive sales strategies, driving revenue growth.
- Mentored junior Sales Support Specialists in the implementation of best practices, fostering a culture of collaboration and professional growth.
- Participated in weekly sales meetings to provide updates on current projects, share best practices, and discuss ways to improve overall team performance.
- Created monthly reports on team performance, highlighting areas for improvement and celebrating successes as appropriate.
Executive- Administration
Euro School North Campus
02.2019 - 02.2021
- Providing administrative support to the teachers and other staff
- Working with academic boards and task groups
- Assisting with recruitment team
- Handling marketing activities
- Purchasing needed equipments and goods
- Planning, coordinating and overseeing the school logistics programs such as field trips and food.
Senior Associate-USA Shift
Sutherland
01.2015 - 12.2018
- A result oriented professional with 3 years 11 months of experience in Order Processing
- Will be working on cases assigned to me and have to meet the daily target
- Customer issues & Queries to be escalated
- Detailed oriented approach to check the credibility & the eligibility of cases that can be processed or declined
- Decision making basis logical analysis of cases that have exceptions and processed accordingly
- Quality focused to have a Zero error process by following the process Documents & Updates
- Thorough understanding of the complete flow of the process from creation to closure.
Education
BBM -
Govt.First Grade College
01.2014
PUC (HEBA) -
SJJPU College
01.2010
SSLC -
MVM English School
01.2008
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Time Management
- Flexible and Adaptable
- Active Listening
Languages
Kannada
English
Telugu
References
- Chandra mohan, Order Specialist, Dell Technologies, 9741488400, chandra2680@gmail.com
- Karthik, Specialist Order management, Dell Technologies, 9611746177, unkkardhu@gmail.com
Training
Fire Safety Training at RA Mundkur Fire and Emergency Services Academy.
Timeline
Layoff
08.2023 - Current
Senior Sales Support Specialist
Trueblue India LLP (Dell Technologies)
09.2021 - 08.2023
Executive- Administration
Euro School North Campus
02.2019 - 02.2021
Senior Associate-USA Shift
Sutherland
01.2015 - 12.2018
BBM -
Govt.First Grade College
PUC (HEBA) -
SJJPU College
SSLC -
MVM English School
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