Ramanjineyulu Gorukallu
Hyderabad
Summary
Experienced Senior Associate with good analytical and flexible approach to solving problems, multitasking, customer service and time management abilities.
Overview
6
6
years of professional experience
Work History
Senior Associate
wipro
Hyderabad
05.2022 - Current
- Worked successfully with a group of coworkers to accomplish goals.
- Checking the quality of work, identifying errors, and suggesting required modifications in the task to achieve 100% quality metrics.
- Completing the task within deadlines by using suitable tools, and updating sheets on time.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
Purchase Executive
Bnew mobiles head office
Hyderabad
07.2021 - 04.2022
- Prepared reports on purchases, including cost analyses and inventory control reports.
- Analyzed market and delivery systems to determine present and future material availability.
- Maintained appropriate inventory levels to meet personnel and corporate needs in stores.
Sales Executive
Gamma processing hub
Hyderabad
10.2018 - 03.2019
- Resolved customer complaints in a timely manner while providing excellent customer service.
- Utilized CRM software to manage customer interactions and sales processes efficiently.
- Listened to customer needs to identify and recommend best products and services.
- Generated reports to summarize sales performance metrics and present findings to the management team.
- Assisted with customer requests and answered questions to improve satisfaction.
Education
Bachelor of Technology -
Rajive Gandhi University of Knowledge&Technologies
01-2016
Skills
- Advanced Excel
- multitasking
- Computer skills
- Exceptional customer service
- Retail store operations
- Inventory control procedures
Languages
Telugu
First Language
English
Advanced (C1)
C1
kannada
Intermediate (B1)
B1
Timeline
Senior Associate
wipro
05.2022 - Current
Purchase Executive
Bnew mobiles head office
07.2021 - 04.2022
Sales Executive
Gamma processing hub
10.2018 - 03.2019
Bachelor of Technology -
Rajive Gandhi University of Knowledge&Technologies
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