Ramanpreet Kaur
Admin Assistant
Mohali
Overview
9
9
years of professional experience
3
3
Languages
Work History
Administrative Assistant
Gini Health
11.2023 - Current
- Established administrative work procedures to track staff's daily tasks.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Managed filing system, entered data and completed other clerical tasks.
- Created and maintained databases to track and record customer data.
Receptionist Coordinator
Gini Health
11.2021 - Current
- Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
- Assisted in the efficient flow of information between departments with timely delivery of messages and documents.
- Kept high average of performance evaluations.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
Receptionist
Gini Health
11.2021 - Current
- Assisted in the onboarding of new employees by preparing orientation materials and providing guidance on company policies.
- Helped office staff prepare reports and presentations for internal or client-related use.
- Corresponded with clients through email, telephone, or postal mail.
- Played an instrumental role in maintaining a clean work environment by coordinating office maintenance and cleaning schedules.
- Handled cash transactions and maintained sales and payments records accurately.
- Responded to inquiries from callers seeking information.
Receptionist
ROYAL TRADER
05.2016 - 05.2017
- Resolved customer problems and complaints.
- Kept reception area clean and neat to give visitors positive first impression.
- Routed incoming mail and messages to relevant personnel without delay.
- Maintained confidentiality of information regarding clients and company.
- Collected and distributed messages to team members and managers to support open communication and high customer service.
- Helped maintain office security by monitoring visitor access and issuing badges as needed.
- Responded to inquiries from callers seeking information.
Receptionist
Telecom System
04.2015 - 04.2016
- Resolved customer problems and complaints.
- Organized, maintained and updated information in computer databases.
- Kept reception area clean and neat to give visitors positive first impression.
- Routed incoming mail and messages to relevant personnel without delay.
- Maintained confidentiality of information regarding clients and company.
Education
High School Diploma -
Lord Mahavir Jain School
Dera Bassi, India 04.2001 -
Bachelor of Arts - BA
PUNJABI UNIVERSITY
PATIALA 04.2001 -
Course - Front Desk Executive
Tech Mahindra
Mohali 04.2001 -
Diploma - Nursery Teacher Training
Raja Ram Mohan Roy
Chandigarh 04.2001 -
Skills
Workflow Optimization
Timeline
Administrative Assistant
Gini Health
11.2023 - Current
Receptionist Coordinator
Gini Health
11.2021 - Current
Receptionist
Gini Health
11.2021 - Current
Receptionist
ROYAL TRADER
05.2016 - 05.2017
Receptionist
Telecom System
04.2015 - 04.2016
High School Diploma -
Lord Mahavir Jain School
04.2001 -
Bachelor of Arts - BA
PUNJABI UNIVERSITY
04.2001 -
Course - Front Desk Executive
Tech Mahindra
04.2001 -
Diploma - Nursery Teacher Training
Raja Ram Mohan Roy
04.2001 -
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