Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

Ramanpreet Kaur

Winnipeg

Summary

Diligent professional with many years of experience maintaining seamless business operations. Smoothly administers budgets, trains staff and monitors procedures to maximize efficiency and balance objectives with operational requirements. Exceptional skills in inventory management, loss prevention, and vendor negotiation.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Shift Manager

Mcdonalds
Winnipeg
09.2022 - Current
  • Conducted comprehensive health and safety training for all staff members, resulting in a 98% score in the Restaurant Health Inspection.
  • Negotiated new contracts and terms with vendors,saving the promotional and marketing budget of $3K in 6 months.
  • Assessed requirements for labor and equipment through standard calculations to improve sustainability.
  • Assessed prior shift sales records to devise strategies for enhancing revenue.

Bank Teller

BMO
Winnipeg
05.2021 - 03.2023
  • Performed transactional, operational, and customer support tasks and produced official checks for customer transactions and bank operations.
  • Boosted product awareness by informing clients about new services and promotions.
  • Ensured compliance with security measures in managing finances at the teller counter.

Guest Service Team Leader

Mcdonalds
Winnipeg
05.2022 - 09.2022
  • Designed and launched initiatives for improving client satisfaction by working with other team leaders.
  • Coordinated translation services for guests and provided personalized support to meet unique needs and promote brand loyalty.
  • Managed and resolved guest complaints with innovative approaches.
  • Handled arrangements for diverse functions including personal milestones and professional gatherings.

Bookkeeper

Kwantlen Polytechnic University
Surrey
06.2020 - 11.2020
  • Maintained and reconciled general ledger account using Quickbooks and Sage 50 and posted account transactions in computer spreadsheets and databases.
  • Prepared accurate financial reports each month by collecting, analyzing, and summarizing account information.
  • Handled sensitive financial information with confidentiality and integrity.

Education

High School Diploma -

Kwantlen Polytechnic University
Surrey,BC
01-2021

Skills

  • Team coordination
  • Mentoring and coaching
  • Payment processing
  • Reporting and documenting
  • Multitasking Abilities
  • MS Office
  • Vendor negotiation
  • Client satisfaction
  • Quickbooks

Certification

Valid First Aid Training and Food Safety Certificate

Languages

Hindi
First Language
English
Proficient (C2)
C2

References

References available upon request.

Timeline

Shift Manager

Mcdonalds
09.2022 - Current

Guest Service Team Leader

Mcdonalds
05.2022 - 09.2022

Bank Teller

BMO
05.2021 - 03.2023

Bookkeeper

Kwantlen Polytechnic University
06.2020 - 11.2020

High School Diploma -

Kwantlen Polytechnic University

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Ramanpreet Kaur