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Ramanujam Janardhan
Bengaluru
Summary
Detail-oriented Office Management and Administration Professional with 10 years optimizing productivity and service quality in diverse environments. Leverages strong organizational and technical skills to enhance team collaboration and operational efficiency. Engages Team through innovative use of technology and materials. Excels in multitasking and conflict resolution.
Overview
11
11
years of professional experience
Work History
Assistant Manager in Training
Omega Healthcare
08.2022 - Current
- Implemented task delegation and time management strategies to boost team productivity.
- Administered monthly and annual reviews to set measurable goals and action plans.
- Enhanced employee satisfaction through performance reviews, constructive feedback, and development plans.
- Developed training materials for onboarding programs to facilitate staff integration.
- Streamlined communication channels to improve project execution and decision-making.
- Collaborated with cross-functional departments to align efforts towards common objectives.
- Facilitated smooth workflow by coordinating team activities and schedules.
Senior Trainer
EqualizeRCM
11.2021 - 08.2022
- Provided NHT & GB training on RCM cycle to enhance employee understanding and application.
- Evaluated employee skills and knowledge regularly, providing hands-on training and mentoring to individuals with lagging skills.
- Assessed personnel performance and implemented incentives and team-building events to boost morale.
- Enhanced collaboration among team members by preparing meeting materials and distributing clear notes for training on updates.
- Established efficient workflow processes and monitored daily productivity to enhance the effectiveness of personnel and activities.
- Communicated corporate objectives across all divisions through regular correspondence and scheduled status updates.
Process Coach
Omega Healthcare
06.2018 - 09.2021
- Facilitated refresher/TNI sessions for bottom performers, conducting RCA to improve quality and production outcomes.
- Supported users in meeting production and quality standards during OJT period.
- Delivered software-specific training to new hires to enhance onboarding process.
- Supported users in project activities to ensure smooth operations.
- Tracked daily inflow of accounts and ensured timely completion.
Accounts Receivable Specialist
Getix Healthcare
01.2017 - 06.2018
Accounts Receivable
Omega Healthcare
03.2015 - 07.2015
Education
Bachelor of Computer Applications -
Aditya Degree College
IndiaJnanodaya Pre-University College
IndiaRotary West School
IndiaSkills
- Team management and building
- Training program design and development
- Employee training and onboarding
- Interactive content creation
- Presentation design and delivery
- Workflow planning and optimization
- Data organization and analysis
- Denial management strategies
- Problem-solving techniques
- Performance management systems
- Cross-functional collaboration
- Staff scheduling
Timeline
Assistant Manager in Training
Omega Healthcare
08.2022 - Current
Senior Trainer
EqualizeRCM
11.2021 - 08.2022
Process Coach
Omega Healthcare
06.2018 - 09.2021
Accounts Receivable Specialist
Getix Healthcare
01.2017 - 06.2018
Accounts Receivable
Omega Healthcare
03.2015 - 07.2015
Bachelor of Computer Applications -
Aditya Degree College
Jnanodaya Pre-University College
Rotary West School