RAMA SAI KRISHNA BOMMANABOINA
Vijayawada
Summary
Dedicated professional with a strong focus on customer support and payment processing. Proven ability to adapt to change while ensuring high levels of satisfaction through effective communication and active listening.
Overview
2
2
years of professional experience
Work History
Front Officer Sales
Bajaj Finserv
vijayawada
08.2022 - 04.2024
- Managed daily operations and ensured compliance with safety protocols.
- Assisted in training new staff on operational procedures and systems.
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
Payments Assistant
UNIVERSAL SOLLUTIONS
HYDERABAD
12.2021 - 06.2022
- Processed payment transactions efficiently and accurately for diverse clients.
- Assisted in reconciling payment discrepancies to maintain financial integrity.
- Managed customer inquiries regarding payment status and resolution procedures.
- Collaborated with team members to streamline payment processing workflows.
- Monitored compliance with company policies and industry regulations consistently.
- Supported training sessions for new staff on payment systems and protocols.
- Provided assistance to customers with online banking transactions such as transfers and bill payments.
Education
Bachelor of Science - ELECTRONICS AND COMMUNICATION ENGINEERING
JAWAHARLAL NEHRU TECHNOLIGICAL UNIVERSITY KAKINADA
KAKINADA09-2021
High School Diploma -
SRI CHAITANYA JUNIOR COLLEGE
VIJAYAWADA07-2017
High School Diploma -
RAMAKRISHNA MISSION HIGH SCHOOL
VIJAYAWADA05-2015
Skills
- Customer support
- Payment processing
- Adaptability to change
- Service-oriented mindset
- Dependable and responsible
- Verbal communication
- Active listening
- Time management
- Effective communication
Languages
English
Upper Intermediate (B2)
B2
Hindi
Upper Intermediate (B2)
B2
Telugu
Native
Native
Timeline
Front Officer Sales
Bajaj Finserv
08.2022 - 04.2024
Payments Assistant
UNIVERSAL SOLLUTIONS
12.2021 - 06.2022
Bachelor of Science - ELECTRONICS AND COMMUNICATION ENGINEERING
JAWAHARLAL NEHRU TECHNOLIGICAL UNIVERSITY KAKINADA
High School Diploma -
SRI CHAITANYA JUNIOR COLLEGE
High School Diploma -
RAMAKRISHNA MISSION HIGH SCHOOL