Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Work Availability
Work Preference
Websites
Timeline
Ramasamymanikandan R

Ramasamymanikandan R

Bengaluru,KA

Summary

Experienced System Administrator with 5th year background in Information Technology. Progressive experience in the field marked by continuous contributions above and beyond requirements.

Overview

6
6
years of professional experience
2
2
Certification

Work History

Server Administrator

Avia Technologies
Bengaluru, KA
07.2024 - Current
  • Evaluated new software releases for compatibility with existing infrastructure components, ensuring seamless upgrades without compromising stability or performance levels achieved previously.
  • Streamlined processes for quicker issue resolution by developing comprehensive troubleshooting guides.
  • Assisted in training junior administrators on various aspects of server management including troubleshooting techniques installing patches.
  • Maintained high availability with thorough backup and disaster recovery planning, testing, and execution.
  • Deploy on the physical and virtual dev server environment
  • Support on the devops Team on CICD pipelines , Infrastructure management build.
  • Monitor tools like grafana,zabbix and ticketing tools in jira.

Devops Engineer & IT Support Engineer

Giggso India Pvt Ltd
10.2023 - 01.2024
  • Installed, configured and maintained Windows Server operating systems on physical and virtual machines.
  • Handling a dev environment and Azure cloud infrastructure management.
  • Handling day-to-day activities like monitoring troubleshooting dev server , Maintenance and providing solutions-based requirements.
  • Experience in creating and maintaining Azure cloud virtual machines, as well as facilitating client access to these resources.
  • I have supported for Azure Active directory.

System Administrator

Digital Logiceil Solution Pvt Ltd
09.2022 - 10.2023
  • Monitored server performance metrics to proactively identify potential issues before they impact production environment.
  • I have supported Citrix software in the Production environment resolving tickets raised in Jira.
  • I have supported on the FortiGate firewall for end user.
  • I have installation and configuration software in Outlook2019 and Microsoft 365. Maintained inventory of all hardware assets within the organization's IT infrastructure.
  • Implemented monitoring tools zabbix and grafana .
  • Installation and Configure maintained Windows Server systems including DNS, DHCP, Active Directory, Group Policies, WSUS, and Hyper-V.
  • Installed, configured and maintained Windows Server operating systems on physical and virtual machines.

Desktop Support Engineer

Quess Corp pvt ltd
07.2021 - 09.2022
  • Providing support remotely, chat and email to all the hardware and software related issues for Desktops, Workstations, Laptops and printer.
  • Providing Remote Support for End User based on SLA.
  • Trouble shooting proxy issue which is Force point oriented by allowing or blocking the websites with L2 team coordination.
  • Installation and configuration Operating system like Windows and Linux.
  • Responsible for configuring & trouble shooting Microsoft Office 2016 and O365 related Issues Supporting and demonstrating new demand of office365 applications like Teams, one drive, and many office applications.

Desktop Support Engineer

Hitchai System Microclinic
05.2019 - 04.2021
  • Installing and maintaining hardware and computer peripherals.
  • Installing and upgrading operating systems and computer software.
  • Troubleshooting networking issue and system issue.

Education

B.E - Computer Science And Engineer

Karpagam Institute of Technology, Coimbatore
05.2018

Skills

  • VMware VSphere
  • Router And Switch Configuration
  • Network Troubleshoot
  • Windows Server operating system
  • Group Policy
  • Azure AD
  • DHCP
  • DNS
  • O365
  • JIRA Service Management
  • Printer Troubleshoot
  • Grafana
  • Ubuntu
  • Citrix Administrator -L1
  • Zabbix

Certification

I have obtained the Azure Administration certificate from Microsoft.

Accomplishments

  • Increased number of resolved job tickets by 85% over previous year.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full Time

Timeline

Server Administrator - Avia Technologies
07.2024 - Current
Devops Engineer & IT Support Engineer - Giggso India Pvt Ltd
10.2023 - 01.2024
System Administrator - Digital Logiceil Solution Pvt Ltd
09.2022 - 10.2023
Desktop Support Engineer - Quess Corp pvt ltd
07.2021 - 09.2022
Desktop Support Engineer - Hitchai System Microclinic
05.2019 - 04.2021
Karpagam Institute of Technology - B.E, Computer Science And Engineer

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Ramasamymanikandan R