Ramashankar Jha
Senior Specialist
New Delhi ,Delhi
Overview
11
11
years of professional experience
Work History
Systems Support Engineer
Larsen and Toubro Limited
Jaipur
09.2013 - Current
System Administrator
Metro Infrasys Private Limited
New Delhi
04.2013 - 09.2013
- Worked as a full-time systems administrator following initial consulting role
- Provide Windows/Unix/Linux administration, LAN/WAN/VPN administration, and intrusion detection and prevention (IDP) monitoring
- Also manage FTP servers, AD/DNS, wireless access points and load balancers
- Design and implement highly available (HA) and disaster recovery (DR) solutions for clients and employer
- Developing the network, infrastructure
- ISD Team activities plays a major role in the structure of processes that govern decision making around IT investment, client and suppliers relationships, project management
- And other important IT operational areas such as ERP, EIP, budget and management control, metrics implementation and dashboards reporting
- Responsibility
- To oversees troubleshooting, Infrastructure Hardware/Software backups, and disaster recovery and provides expert support when necessary
- Responsible for maintaining Client side Hardware and Software related Problem
- Maintaining Local and network Printers
- Troubleshoots system Failures
- Monitoring the servers via IP monitor
- Added User accounts, maintained security
- Supervise and control the security of all the firewalls, IDS's
- Systems and Server Level Support
- Responsible for planning and Execution of system Backup and recovery
- Responsible for providing online support to other offices, remote installation at their ends through VNC, Remote admin and terminal Services
- Handling server Check List
- Responsible for Taking Backup and Restoring database
- Work with other teams in the IT department to help implement and monitor Internal Systems in term of required network services, e.g
- Telecom lines bandwidth, etc
- Create effective working relationships with cross-functional IT / business / support teams to ensure that systems and projects are delivered on time and according to the success criteria
- To identify, implement and participate in continuous process improvements to IT Governance policies, processes, procedures and documentation in line with the group compliance, IT procedures and policies
- Implement, collect and report metrics related to Network & Telecom platform activities
- Monitor and administrate the publishing of up to date information on Network & Telecoms
- To be a point of contact for SLA's
- Comply with the internal policy or regulation.
Senior Specialist
HCL Tech
Noida, Uttar Pradesh
01.2022 - Current
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Proved successful working within tight deadlines and a fast-paced environment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
System Administrator
InfoAxon Technologies
Noida, Uttar Pradesh
05.2020 - 01.2022
- Learned and adapted quickly to new technology and software applications.
- Skilled at working independently and collaboratively in a team environment.
Education
Bachelor of Technology - Electronics and Communication Engineering
Biju Patnayak University of Technology
2010
Diploma - Certification Java Technology
NIIT
2012
Intermediate (12th) - Science, Math
2004
10th - Science, Math, Arts
JCEB
2002
Skills
- IT Skills
- LAN/WAN/NOC/System Administration
- Network Security: Stateful / Stateless Firewall, Microsoft Forefront TMG 2010, Microsoft Forefront Unified Access Gateway (UAG), SEPM Enterprise Management
- Sever Administration Active Directory, DNS, DHCP, File Servers
- Operating Systems : Windows , Linux , Win Server 2008 R2, Win Server 2012
- Network: LAN Technologies, Internet Leased lines WLAN Technologies (80211)
- Networking Protocols ,Outlook , Biometric Machine
- Wireless Network : Access Point, Wireless Routers, WLAN
- Microsoft Office 365
- Specialties: Cisco Routers and Switches, Wireless Technology, Lync, Cisco Web-X
- Good knowledge of ERP
- Basic Understanding of ITIL
- Database-SQL
Summary
Forward-thinking Senior Specialist equipped with advanced operational and technical knowledge of [Area of expertise]. Proven team leader and problem-solver competent in navigating complex situations. Manages assignments, schedules and projects with organized and detail-oriented mindset. Skilled [Job Title] bringing expertise in operations and project management. Helps achieve goals by coordinating resources, schedules and team members to meet demands. Seeks every opportunity to improve operations and team performance. Forward-thinking Operations Specialist bringing [Number] years of expertise in [Area of expertise] for [Industry] sector businesses. Cultivates rapport with individuals to optimize project goals and output, resolve complex problems and deliver innovative improvement strategies. Proficient in [Software] and [Software]. Resourceful Specialist offering expertise in problem-solving, data analysis and customer service. Adept at quickly learning new technologies and processes for driving success. Proven track record of successfully managing multiple projects and developing innovative solutions.
Timeline
Senior Specialist
HCL Tech
01.2022 - Current
System Administrator
InfoAxon Technologies
05.2020 - 01.2022
Systems Support Engineer
Larsen and Toubro Limited
09.2013 - Current
System Administrator
Metro Infrasys Private Limited
04.2013 - 09.2013
Bachelor of Technology - Electronics and Communication Engineering
Biju Patnayak University of Technology
Diploma - Certification Java Technology
NIIT
Intermediate (12th) - Science, Math
10th - Science, Math, Arts
JCEB
Work Preference
Important To Me
4-day work weekCompany CultureWork-life balanceCareer advancementAccomplishments
- Achieved [Result] by introducing [Software] for [Type] tasks.
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