RAMASUBRAMANYAM MATHUR
Hyderabad
Summary
Visionary technology leader with over 20 years of experience driving enterprise-scale AI transformation and product engineering across global enterprises. Specialized in Generative AI and Agentic AI, with a proven track record in designing and delivering AI-powered solutions that enhance customer engagement and improve operational efficiency. Notable achievements include managing a $30M portfolio with 350+ team members and implementing a 360 AI-powered customer feedback system, increasing user engagement by 5M+. Recognized for shaping AI roadmaps, orchestrating cross-functional solutions, and influencing senior executives to drive innovation and ensure responsible AI practices. Professional delivery management specialist with strong focus on team collaboration and achieving results. Adept at managing complex projects, ensuring timely deliveries, and flexing with changing needs. Known for strategic planning, effective communication, and ability to drive performance in high-pressure environments.
Overview
20
20
years of professional experience
5
5
Certifications
Work History
Senior Delivery Manager
Carelon Global Solutions/UST (Elevance Health)
Hyderabad
08.2021 - Current
- 1. Deployed a 360 AI-powered customer feedback system with GenAI, increasing users by 5M+ and improving App Store rating from 4.0 to 4.9+.
- 2. Directed development of the Sydney App for 20M+ members, enhancing engagement with AI based personalization and behavioral analytics.
- 3. Automated provider data refresh workflows using Agentic AI, reducing processing time from 6 hours to 30 minutes.
- 4. Led CNN Models for document classification for claims processing.
- 5. Used Transformer-based LLMs (BERT) for patient query understanding.
Program Head
Coforge
Hyderabad
04.2021 - 08.2021
- Managed a $10M portfolio and 100+ employees across Australia and India.
- Oversaw Pega development and support for a major Australian bank.
Group Project Manager
DXC Technology
Hyderabad
03.2005 - 03.2021
- 1. Directed a $25M portfolio with 300+ employees across US and India, delivering enterprise-scale solutions.
- 2. Led migration from legacy mainframe systems to a modern Pega-based platform, improving operational agility.
- 3. Managed large-scale physical data center migration, ensuring 99.99% application availability and zero business disruption.
- 4. Represented DXC onsite in Los Angeles for 10+ years, leading infrastructure and application delivery.
- 5. Drove agile transformation and digitalization for one of the largest US insurance clients.
Education
Executive PG Programme - Machine Learning and Artificial Intelligence
UPGRAD
Bangalore07.2025
Master of Computer Applications -
Osmania University
Hyderabad06.2002
Skills
LangChain, Langgraph, Autogen, CrewAI
GenAI
Technology Management
Vision-to-execution strategy
Product engineering
Architecture
Innovation
Digital Solutions Automation
Process re-engineering,
Customer experience optimization
UIPath
Pega
People management
Program management
Training and mentoring
Scope management
Business analysis
Stakeholder management
Software development lifecycle
Websites
Certification
AWS Certified Machine Learning Specialty
Awards
Jan '01, Drove automation and innovation initiatives that boosted productivity, reduced costs, and improved system stability., Led two innovation ideas to patent consideration, demonstrating strong thought leadership and value creation., Managed strategic client relationships for 10+ years as trusted SPOC, ensuring delivery excellence and stakeholder satisfaction., Developed and deployed a RAG-powered ChatWithJira solution, accelerating delivery timelines from 6 months to 2 months., Spearheaded two innovation initiatives considered for patent filing, leveraging GenUI and Agentic AI frameworks.
Timeline
Senior Delivery Manager
Carelon Global Solutions/UST (Elevance Health)
08.2021 - Current
Program Head
Coforge
04.2021 - 08.2021
Group Project Manager
DXC Technology
03.2005 - 03.2021
Executive PG Programme - Machine Learning and Artificial Intelligence
UPGRAD
Master of Computer Applications -
Osmania University
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