Ramaswamy Gone
Hyderabad
Summary
Senior Program, Project, and Portfolio Manager over 15 years of experience leading enterprise technology programs and digital transformation initiatives across Finance, Healthcare, and Telecom industries. Brings rich onsite experience partnering with executive stakeholders, business units, and global delivery teams to drive alignment, accelerate decision-making, and ensure successful program execution. Proven track record across global organizations including Amazon, Capgemini, GE Healthcare, and Zebra Technologies, with deep expertise in Program Governance, Portfolio Management, Agile Transformation, AI-driven automation, and Strategic Planning. Successfully managed $20M+ program portfolios, led cross-functional teams of 30+ members, and delivered complex enterprise initiatives that enhance operational efficiency, align with business objectives, and drive measurable customer value.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Program Manager | Portfolio Management
Amazon India
12.2022 - Current
- Led end-to-end delivery of enterprise transformation programs, managing project scope, timelines, budgets, risks, and stakeholder communications across the full project lifecycle.
- Partnered with senior leadership, clients, and cross-functional teams to identify, prioritize, and execute strategic initiatives, driving operational efficiency, cost savings, and business outcomes.
- Established and managed project governance frameworks, including steering committee reporting, milestone tracking, budget oversight, risk management, and executive status presentations.
- Conducted data-driven analysis to identify process improvement opportunities, quantify business impact, develop solutions, and support client approvals and implementation.
- Leveraged US Healthcare domain expertise across payer, provider, and insurance operations to deliver compliant, scalable solutions while improving customer experience and operational performance.
- Defined project scope, objectives, deliverables, and success criteria in line with organizational strategy.
- Drive program governance including milestone tracking and executive reporting.
- Conducted cost-benefit analysis, risk assessment, and resource planning before project approval.
- Prepared and presented project charters to executive leadership for approval.
- Identified key stakeholders and established governance structures and communication plans.
- Delivered projects with reduced cost overruns through proactive planning.
- Led strategic workshops and stakeholder meetings to identify, evaluate, and prioritize high-impact transformation initiatives across delivery functions.
- Built business cases, including ROI analysis and prioritization models, to secure executive buy-in and funding for transformation programs.
- Defined and managed RACI (Roles & Responsibilities) and escalation matrix.
- Ensured compliance with safety, environmental, and regulatory standards.
- Conducted regular audits and risk reviews.
- Ensured end-to-end stakeholder alignment (internal and external) across project initiation, execution, and delivery phases.
- Directed project governance through regular status meetings, milestone tracking, and executive reporting to ensure transparency and accountability.
- Facilitated team cadences to monitor progress, resolve risks/issues, and maintain delivery momentum.
- Designed and implemented structured communication plans to streamline information flow across cross-functional teams and leadership.
- Implemented AI-driven automation solutions to enhance productivity and streamline financial operations processes.
- Established robust program governance frameworks, including KPI tracking, risk management, and executive dashboards.
Product / Program Manager
GE Healthcare - Capgemini India
06.2017 - 11.2022
- Led development and delivery of enterprise healthcare digital products for global healthcare clients.
- Managed product roadmaps, backlog prioritization, and release planning for multiple Agile teams.
- Implemented analytics-driven product improvements, increasing customer retention by 25%.
- Oversaw end-to-end program lifecycle management, including planning, execution, risk mitigation, and delivery.
- Developed executive dashboards and performance metrics for program governance.
- Collaborated with internal stakeholders / external vendors to align expectations.
- Managed contractor performance and negotiated contracts.
- Documented key decisions, risks, and action items, ensuring timely follow-ups and accountability.
- Established and standardized portfolio and project management frameworks, tools, and best practices to improve delivery consistency.
- Led change management efforts, proactively addressing risks, dependencies, and stakeholder concerns to ensure successful adoption.
- Collaborated with product, engineering, IT, EIS, and subject matter experts to deliver complex, cross-functional initiatives.
Scrum Master / Project Manager
Zebra Technologies: Capgemini US
Chicago, IL
06.2016 - 05.2017
- Led Agile teams delivering enterprise mobility / digital transformation solutions.
- Facilitated Scrum ceremonies including sprint planning, retrospectives, and backlog grooming.
- Managed project scope, timelines, budgets, and risk mitigation strategies.
- Improved team delivery performance through Agile best practices and process improvements.
Test / QA Manager / Scrum Master
GE Power & Water: Capgemini US
New York, NY
06.2013 - 05.2016
- Led QA teams of 20+ engineers across functional, automation, and performance testing.
- Developed enterprise test strategy and automation frameworks, improving regression efficiency by 40%.
- Integrated CI/CD testing pipelines using automation tools including Selenium and Jenkins.
- Implemented quality governance frameworks to improve release reliability.
Business Analyst
Capgemini Public Ltd
04.2010 - 05.2013
- Gathered and documented business and functional requirements from key stakeholders.
- Produced BRD, FSD, and technical documentation supporting enterprise applications.
- Collaborated with development and QA teams to ensure accurate implementation of requirements.
- Participated in Agile ceremonies and supported UAT and solution validation.
Education
Master of Science (M.S) - Software Engineering
BITS Pilani
HyderabadMaster of Science (M.Sc.) - Mathematics
KU
WarangalSkills
- Program & Portfolio Management
- Digital Transformation Programs
- Product Strategy & Roadmap Planning
- Enterprise Program Delivery
- Agile Transformation (Scrum, SAFe, KANBAN)
- Stakeholder & Executive Management
- Program Governance & Risk, Compliance Management
- Budget forecasting & Financial planning
- Vendor Management & Contract Negotiation
- Process Optimization & Operational Excellence
- Strategic Planning & Business Case Development
- PMO & Cross-functional team leadership
- Change management & Continuous improvement
- Agile (Scrum, SAFe, Kanban)
- Jira
- Confluence
- Asana
- MS Project
- Clarizen
- Azure DevOps
- CI/CD Pipelines
- Git
- ServiceNow
- Salesforce Lightning AI
- Selenium
- Playwright
- Jenkins
- UiPath
- Business Analytics & Executive Dashboards
- Change Management tools
Certification
- Professional Scrum Master: PSM I
- Engagement Manager: Capgemini
- Automation | UiPath RPA | Selenium
- SAP FI Consultant
Accomplishments
- Managed $20M+ enterprise technology program portfolio supporting strategic digital transformation initiatives including Healthcare, Finance industries.
- Led cross-functional teams of 30+ members across engineering, product, QA, and operations teams.
- Delivered 10+ enterprise programs on time and within budget.
- Reduced delivery delays by 25% through Agile transformation initiatives.
- Increased customer retention by 25% via analytics-driven product improvements.
- Improved regression testing efficiency by 40% through automation frameworks and CI/CD integration.
Timeline
Program Manager | Portfolio Management
Amazon India
12.2022 - Current
Product / Program Manager
GE Healthcare - Capgemini India
06.2017 - 11.2022
Scrum Master / Project Manager
Zebra Technologies: Capgemini US
06.2016 - 05.2017
Test / QA Manager / Scrum Master
GE Power & Water: Capgemini US
06.2013 - 05.2016
Business Analyst
Capgemini Public Ltd
04.2010 - 05.2013
Master of Science (M.S) - Software Engineering
BITS Pilani
Master of Science (M.Sc.) - Mathematics
KU