Summary
Overview
Work History
Education
Skills
Profile Summary
Certification
Disclaimer
Timeline
Generic

RAMBABU ODUGU

Vijayawada

Summary

Global IT Project Manager at HCLTech specializing in Agile methodologies and risk management. Successfully delivered IT solutions while optimizing resource allocation. Skilled in stakeholder engagement and team leadership, driving collaboration to meet project milestones and improve operational efficiency. Focused on continuous improvement and mentoring junior team members.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Global IT Project Manager

HCLTech
Vijayawada
01.2022 - Current
  • Developed project management roadmap defining objectives, timelines, and milestones.
  • Delivered reliable IT solutions by overseeing design, development, testing, and implementation phases.
  • Managed cross-functional teams to optimize resource allocation and ensure successful project completion.
  • Streamlined project delivery through Agile methodologies, enhancing team collaboration.
  • Implemented risk mitigation strategies with cross-functional teams to address project challenges.
  • Provided regular project status updates to stakeholders, ensuring transparency and alignment.
  • Mentored junior team members on best practices for IT project management, fostering continuous improvement.
  • Built strong relationships with stakeholders to enhance trust and collaboration on projects.

IT Operations Manager (Project Co-ordinator, Vendor Management, Operations & Service Delivery Management)

Dish Tv India Ltd.
Noida
02.2020 - 12.2021
  • Fostered strong customer and supplier relations resulting in improved process advancements.
  • Oversaw the application of patches and software updates, reducing system vulnerabilities and improving security.
  • Performed routine IT audits to find areas for enhancement and ensure adherence to industry norms.
  • Presented a project management plan that included goals, deadlines, and important deliverables.
  • Directed a team of 12 resources to ensure continuous management of complex IT infrastructure.
  • Tracked project performance to pinpoint risks and put mitigation strategies into action.
  • Maintained high availability for the network infrastructure of the D2H head office and Dish infra.
  • Enhanced internal operations through sophisticated network designs.
  • Oversaw the network implementation and maintenance of infrastructure solutions that includes network devices such as Cisco routers and switches, firewalls, load-balancers, brocade switches, and servers.
  • Assures efficient network landscape monitoring for project completion.
  • In accordance with schedules, I coordinated BCP activities.
  • Instructed Dish/D2H call centers IT team on how to apply central routing modification.
  • Carry out the projects in accordance with the Service Level Agreement.
  • Throughout the request life cycle, coordinate with technical teams and lead the service delivery.
  • Aiding with billing, delivery, and assurance.
  • Ensured appropriate documentation was in place for specific support requirements.
  • Point of contact for escalations and central IT changes.
  • Implemented various strategies which helped to improve the key metrics at process level.
  • Proficient in MS-Excel and Business Objects tool for preparing necessary presentation materials for meetings.

Assistant Manager

Wipro Limited
New Delhi
01.2017 - 01.2020
  • Implemented advanced deployment of OSPF, BGP, and TCP/IP protocol suites.
  • Monitored, analysed, and reconfigured network environments to accommodate future scalability and improve performance.
  • Managed advanced network gear including Cisco switches, routers, and ASA firewalls.
  • Analysed root causes of reported, escalated and reoccurring network problems.
  • Oversaw maintenance and management of Geo Philippines' customer support networks.
  • Delivered detailed project plan to stakeholders and executive management.
  • Identified project challenges and risks with comprehensive technical solutions.
  • Spearheaded management of 55+ architecture and network pathway projects with MPLS and Internet/VPN for over 8,000 users.
  • Using the change management reporting system to track and monitor changes, negotiating end-user downtime for change implementation, generating a unified change schedule, and resolving scheduling conflicts.
  • Acted as the customer management's main point of contact for the Change Management tower, which establishes a CAB agenda and chairs, plans, and obtains approval for changes through CAB/ECAB meetings.
  • Ensuring timely communication of changes implemented, developing/distributing change management reports, and reviewing implemented changes to evaluate if the change addressed a real or a perceived exception condition.
  • Actively participating in all transition and transformation meetings to ensure creation of change requests in a timely manner and advising on a Go/No Go from change management's end.
  • Identifying change requests that have not been acted upon in a timely manner and taking appropriate action.

Engineer Service Delivery

Sify Technologies Limited
Bangalore
07.2014 - 01.2017
  • Configuring and managing HP MSR series Routers and Cisco routers.
  • Configuring IPSEC configuration in H.P Routers and backup links like ISDN.
  • Configuring and managing TACACS, SNMP, and QOS in H.P MSR series Routers.
  • Installation and configuration of HP 3100 EI and Cisco 2950/ 2960 series switches.
  • Configuring routing protocols like Static, BGP and OSPF.
  • Troubleshooting network related issues remotely.
  • Managing the project, in accordance with the project plan, project scope for all phases of the project delivery lifecycle including planning, requirements capture, implementation, delivery, testing and acceptance.
  • Defining the scope and timelines for project team and monitor the performance closely.

Network Administrator

Izenice Technologies India Pvt. Ltd.
Hyderabad
07.2012 - 06.2014

IT Associate

AP Society for Knowledge Networks.
Hyderabad
07.2011 - 02.2012

System Engineer

Raancom Infratec Pvt. Ltd.
Bangalore
05.2010 - 07.2011

Education

B. Tech - Computer Science

JNTU, Kakinada University
01.2010

Skills

  • Agile methodologies
  • Risk management
  • Stakeholder engagement
  • Network and IT infrastructure management
  • Service delivery
  • Resource allocation
  • Change management
  • Team leadership
  • Customer relations
  • Technical documentation
  • Process improvement
  • Project development and scheduling
  • Staff training and motivation
  • Project estimation and bidding
  • Multi-unit operations management
  • Compliance monitoring

Profile Summary

IT project manager offering 14+ years of experience in managing infrastructure projects and system integration initiatives Skilled in delivering IT transformation complex projects within budget and on schedule, while maintaining a focus on stakeholder needs Proficient in assessing project risks, and resource allocation, ensuring seamless project execution and client satisfaction.

Certification

  • Project Management Professional (PMP), Project Management Institute (PMI), 3704167
  • Certified People Manager

Disclaimer

I hereby declare that all the information furnished above is true to the best of my knowledge.

Timeline

Global IT Project Manager

HCLTech
01.2022 - Current

IT Operations Manager (Project Co-ordinator, Vendor Management, Operations & Service Delivery Management)

Dish Tv India Ltd.
02.2020 - 12.2021

Assistant Manager

Wipro Limited
01.2017 - 01.2020

Engineer Service Delivery

Sify Technologies Limited
07.2014 - 01.2017

Network Administrator

Izenice Technologies India Pvt. Ltd.
07.2012 - 06.2014

IT Associate

AP Society for Knowledge Networks.
07.2011 - 02.2012

System Engineer

Raancom Infratec Pvt. Ltd.
05.2010 - 07.2011

B. Tech - Computer Science

JNTU, Kakinada University
RAMBABU ODUGU